I bought a bed last year 2020. I complained about the quality of the mattress a few days after receiving the bed. I complained about the MATTRESS but they exchanged the base without coming to check what my problem was. When I complained again, they sent two gentlemen to come and evaluate the mattress and they told me that they wont even entertain me because my floor is not level. I feel that this is an excuse they use when a client complains. If the quality of their products is determined by flooring, they should tell customers. I wasted 13k on a bed that doesnt serve its purpose. I feel defrauded...like I was sold a dream. The bed is still messed up...the mattress is not firm and comfortable.
Friendly and great staff, nice range of beds. Good quality, reasonably priced
Great customer service from the team at this branch.
Great sales team and got the bed to me within 24 hours. very happy and many thanks
Benny was fantastic, service was great. Same day delivery and the bed is amazing.
Excellent service. Required same day delivery becoz of some urgency and they delivered to that request.
Excellent service and friendly staff.
Spent R25000 there and they promised me free sealy mattress protectors (demonstrated in-store). On delivery, they gave me a cheap alternative mattress protector - not what was promised.
The best customer service
It was a pleasure and the service was excellent
Helpful staff
Beds...