Not what I expected at all. Multichoice Middelburg could not repair my Explora decoder corrupted hard drive. I was told to buy a new one and all my important recordings were gone just like that. This is their product and surely as a paying customer, my expectation from them was to attempt to do some repairs on the decoder as a minimum (I was willing to pay for it - thats how important that decoder is to me). As with many these days, the skill to repair products is gone forever. Sadly, this boils down to lack of customer service and it is clear their main focus is making money only. To make it worse, the staff was unfriendly and not helpful. This goes hand in hand with the poor service. Could this be the reason why people are fast moving to streaming services such as Netflix? Nonetheless, I was extremely dissapointed with the service.
Excellent service by 2 ladies who you can see love their jobs
Great service from Multichoice Middelburg! Thanx girls!
The store is always packed with people .
Friendly service, quite helpful even though it was on a busy Saturday morning after a viscous thunderstorm the previous day. Solved my problem as fast as they could.
Was Exellent
Useless staff. Could not help with my problem
Staff were helpful
Our decoder failed to open certain programsWe took the decoder to Multichoice in MiddelburgThe lady who helped us was very helpful and we walked out there within 10. Minutes with a brand new decoder. Luckily we had the decoder insurance with Multichoice.
Enjoy to watch tv
Driver thru was poor. More like park thru
Dstv repair, install and paypoint. It entertain.
Very helpful with services
What a frustrating visit to Multichoice, every single staff member watching dstv and fail to attend to clients.
Most frustrating place to do business in Middelburg! Unfriendly staff! Frustrated customers! Off-line is the excuse nowadays......
Very helpful and friendly. My problem was sorted within minutes.
Very fast and friendly service.
I do not agree with Multichoice view on things
Multichoice is about to lose business. Service is poor with these Explora decoders. They are always faulty
Great service
Cashier are rude
Good food at a great price
Good, solid care.
Great people
Service is bad bad bad bad it sucks
Clean place
Very friendly people and great service. Replaced my decoder without any hassle after continually rebooting. Walked out in 40min with a new one
Very Good Service, Thank you to everyone who helped me and especially Alissa, you guys are irons and Keep the Service so awesome !!!
Friendly service received.