Their food was deliciousThey are very loving and caringBig up to the staff
Place is tidy and breakfast is delicious.
Great service and there facilities are safe and secure.
Ancient but the service was the best!!, Joyce went an extra mile in ensuring that our stay is comfortable. They even washed my car!!!
Lovely comfy beds and friendly and helpful staff
Food is good and the service from friendly staff, always make you feel at home.
Our stay was fantastic. Staff are very efficient and very friendly and courteous. Rooms are spotless and very well equipped.
Im never sleeping in that place. Horrible food,uncomfortable bed and dirty linen.
The food was good and the service was great. The staff were so friendly and helpful.
Great service and good food
It was a wow place clean and the food was yummy and the hospitality was out of this world, I had a great time my room mmmm
The service is good.
Had Christmas lunch/buffet . It was really good, tasty. COVID 19 safety protocols were strictly adhered to. Owners were on hand to make sure excellent service was rendered to all of us customers. Excellent service
Excellent service always
Reasonable price , Friendly staff and neat
Went out for a birthday dinner. The buffet was horrible with very few food options to choose from. The chicken was raw and pink on the inside. The restaurant definitely needs an upgrade...its dark, dusty and dodgy. This was unexpected, as a few years ago the food was brilliant.
A home away from home. We were part of a large group of cyclists that took up the entire hotel. Everything just went off perfectly. They did an excellent job of looking after everyone.
The breakfast was not too great.
Visited for work. Room was comfortable and clean. Bathroom was spacious and water was always hot. I didnt like that I was overlooking the main road as it was always noisy. Buffet breakfast and dinner was really good. The chef prepared special vegan meals for me for which I was extremely grateful. Staff are friendly and helpful. They washed my car while I stayed without asking which was a nice gesture but there were scratches on it after... I suspect the person washing my car did not use a clean chamois to dry the car.Overall, nice hotel for short stays.
This place is incredible I love it
WiFi is only for special guests
Its an old hotel, deco needs serious updating. Their service is good and very friendly staff. And if you are parked there you get a free car wash 🚙. Will go there again anytime.
Best staff and great restaurant. Definitely recommended! Very historical with a long history and lots of interesting secret cellars and passages.
This place is characterized by old times symbols which are favourable to a certain race. I dont feel a sense of belonging there!
Consider installing aircons or at least a fan. A mosquito bothered me all night. Noise of people from outside. Otherwise the staff was extremely friendly and helpful. The food was great too
Hotel is great, restaurant next door, very delayed. Just one customer. Food incorrect and had to wait again for new order. Total customers in at the time..... One.
Good service. Central location in Ladysmith. Clean an secure. Friendly and good customer service. Spacious rooms.
Opened since 1880, The Royal Hotel continues its legacy by offering incredibly friendly and great service. Rooms were clean and neat. Hotel exudes old style charm everywhere you go with antique furniture and embellishments. Rooms are set out differently from each other and features a two section room in which the bathroom and the main room are only separated by a wall, but no door.
Neat place but this old charm didnt work for me. It was so noisy and the kitchen only served fried eggs and when we asked for boiled egg. We were told sorry we only serve eggs fried.
Clean, comfortable, safe and welcoming. Thank you.
Great, friendly service. Awesome rooms, delicious food
This place i only enjoy their buffet which is on every Sunday from 12:00 to 16:00.
Lovely old hotel in Ladysmith with lots of character and history to it. Rooms are quite adequate
Awesome small eatery for a quick lunch
It is beautiful and neat
Good food ,nice place will came back
The road coming here is horrible one need to drive carefull there is alot of potholes.The greatest expirience ever with the beautiful nature at the most reasonable price to enter for a day visit, they have accomodation and a camping site as well.By the entrance gate They provide the map or a guide to help you through the area I went hiking with friends the pathway which leads and made it easy for one to walk through without getting lost and bunch of trees hearing water run down with beautiful handmade bridges.As you continue further up there are multiple waterfull the water there is ice cold so cooling during a hot weather. there are People selling crafts and refreshments which is quite pricey, you can bring your own refreshments . You get to see baboons around and there is a nice dam loud music is not allowed.
Always a pleasure to visit the royal excellent service great food well appointed rooms management are ever present and on the ball there wedding facilities is world class will be back
Wonderful hotel with a rich history! Friendly staff, lovely rooms and great food - their Penelopes coffee shop is a must!
Old but clean, historic and well located hotel. Food also great. Staff friendly and excellent.
Although staff was friendly. Linen doesnt look good and fresh especially the towels, couldnt use them. Not pleasant stay at all.
I loved it, its clean and friendly staff
Good clean rooms, but there is no DSTV which makes it boring
Great food,great service,friendly staff,we will be back
Very good. 5
The place is clean n awesome . .the service is very good
Great place, but limited choice on Alacarte menu especially for those who dont eat starch. Hoping theyll rectify since I notified them.
No dsvt in the rooms, that makes it boring after a tiring day from work
Breakfast was disappointing. Not well catered for vegetarian and vegan. Hot meal only for meat eaters
Great service from the staff and they even wash your car
Beautiful venue and awesome service in the heart of Ladysmith ❤️
Too classy and wonderful place if you want a piece of mind.holiday ,honeymoon or whatsoever
Rooms ok. Food acceptable. Service decent.
Great history behind this hotel.
Best experience @Penelope s.
Brillliand and pleasant home away from home
They initially booked us into a smoking room when we dont smoke! Then recieved poor service at the restaurant when getting drinks for dinner
Food is awesome! But rooms could be better.
The food was okay. Though they dont much of variety of food to choose from.
Hot meals and cosy residence.
Friendly staff.clean and nice food
Best accommodation, conference venue and restaurant in town!!
Nice place and excellent service
Good is great and the service is even better
Too old yoh. And stuffy too. Wouldnt recommend for anyone
Good and the food exquisite....
Great service and ample parking
Great place right in town
Great service!
Wouldnt recomend to anyone
Theres no alcohol in the rooms
Hospitality at its best
The food is excellent
I will visit again
Good Sunday lunch
Food was scrumptious
Value for Money
Awesome service
Good hotel!
Nothing much I can say
Wow awesome
Excellent service
Wow
Menu needs a upgrade
Always amazing
Too old!
Fabulous
Friend my staff
Bad hotel in lady Smith
For weekend
Bad food
Very nice
To expensive