But, having one person at reception prolongs the customer assistance.

Incredible kind & efficient serviceWe booked a car through Europcar in Cape Town, where we already experienced super kind service. Unfortunately after 3.500 km through the Karoo and Kruger, we hit a deep unavoidable pot hole near Ladysmith with our front tire, which deformed our metal rim and gave us a flat tire.After calling the emergency hotline, we got connected with Europcar Ladysmith. Every single person with who we interacted with responded professionally and with kindness.After explaining what has happened, they provided us with a new car within 18 hrs.Thank you to the whole team, for being so efficient and helpful! We really appreciate your excellent service!

Best service

These guys came through for me with the courtesy car.

Good service they have

HORRIBLE DONT DESERVE A STAR. GOT THERE NO CAR WAS TOLD WAS 3 HOURS AWAY. HAD TO LEAVE. VERY BAD EXPERIENCE

Service was great and met expectations

Friendly staff