The center manager gave too much attention to supermarket franchers.
Poor network connection especially with money market when paying for traffic fines,and it is the recommended retailer to go to pay for your fines
Very nice and clean. Good mix of shops
The place is conducive and safe for everyone.
Is easy to be found is on the main road it has almost top known shops around South Africa retail stores and Banks it has free Wi-Fi it has parking and is very safe to shop
Quite clean when not busy, the only place with fresh vegetables.
Good place inprove you tiller
Very nice and very clesn
Best mall with adequate shops.
Congested, covid protocols not followed
Last time when I went there, it was the 6th of April 2021,in the afternoon. It was not fully crowded and did my 🛒 very fast. The shops there, they always have everything that I am looking for.
Its always full worried about covid protocol. Im not happy with it
Slow moving qeues and inadequate cashiers and till packers is an inconvenience that we have gotten used to and it needs to change,less time spent in a store lessens chances of Covid-19 spread.
It gives the best service.
This is a great place to be and the shopping services is good. As a customer am getting satisfied with the prices, products and services.
Very nice supermarket with a lot of products inside👌🏽
Its awesome
It was slow but they were kind.
Shoprite Phola is neat and well organized and that makes it easy to find whatever product a customer is looking for.Friendly service as well.
Great store but they dont check their products for freshness. I had to return foodstuffs twice because they were spoiled.
I received a discount of R627 when I bought our monthly grocer on Friday, Shoprite made my weekend, actually my month.
Very nice to visit the mall
Poor client service from kitchen staff they have bad attitude, especially that old lady ddnt get get her name
Slow but great service
Nice clean mall
I enjoyed my shopping enough space
The services at Truworths retail shop was very bad, Im very disappointed
Good place to do your groceries
I could not find some appliances
Ok, aisle spacing needs to be increased especially since we are facing this invincible enemy COVID-19. And increase number of tellers go avoid overcrowding, kiosk needs to start assisting customers with fewer items.
Easy & fast
Excellent service, friendly staff
The service is good and the place is spacious.
It clean friendly environment every thing it perfect
Absolutely best of the best... Phola mall ko Dilo
The mall is clean and beautiful and amazing fun to be there and you get every thing you need
No stock available on promotional products as they claim
Convenient store
The customer service is very nice
A Mall of peaceful
Not bad!
Fast and reliable on the go
I always go there and get what I want 💕
Very nice mall
A variety of shops to choose from
It was exceptionally good & interesting place to be...
Good
The ques are mismanaged people who know the workers there they go straight to the front and the super visors allow it as they are friends.
Has Humongous Parking lord
It was ok
Service is good
Best and Affordable
☺
Lackluster appearance now, the toilets are not maintained they look old, no sanitizing stations at the entrances, lighting is poor in some spaces. In less than 5 years since opening it looks like its been there for more than 20 years, someone is sleeping on the job🤦🏿♂️
It was great
My favourite Mall
Excellent service
Loved the experience
The service is ok here, the customer service desk is even great (considering the location), but this shop is chaotic. Even the staff members who are supposed to be cleaning are always yapping but not tidying up the place.When you complain or even ask them to move the stock trolleys blocking the aisles, they just look at you as if youre crazy.The floors are usually dirty and its a hazard when youre with kids.Cleanliness and order are needed here.
Nice just that is over crowded
Traffic is hectic and not following the rules. Driving is bad.
Good
Convenient to shop at
Nice
Good store
Nice
All the tills start closing off before closing time and before we could finish shopping. I feel not valued
They were supposed to make it bigger it help people in the surounding areas
It is an easy and accessible shop
The shop is clean and busy, at least during weekend. Prices reasonable and no different to any other shoprite.Exceptional long wait during busy periodsRegardsSthembiso
Amazing
Its okay
Good shopping
It was extremely good
Excellent
It is the shop for everyone rich and poor
Is crowded en every thing is fast fast
Their lines are short. You spend less time at the tills
Clean and covid regulations applied
A very clean and busy shop in Phola Mall well stocked in groceries and appliances good for both locals and visitors
Its clean with friendly uniformed staff but their apples are always a let down. Fresh crispy apples are something unknown to them.
Good
Excellent
Great Specials!
Poor service
What a wonderful service and the place is clean and the stuff is wow.
Nice place to shop when you live at Tweefontein J or Thembalethu
Great
Good
Good service
The cashiers are slow
Friendly staff and great service
Happy
Perfect here
Grocery stores 👍
Fresh food