My iMac, which is fairly new has, for some time been extremely slow to open and to access apps. I spoke to Charles from Mac Everything and he explained what he intended to do to improve it. He arranged to have the computer couriered to his premises in Knysna and a week later it was returned to me. It was a different machine: lightning fast and with an attractive appearance on screen.Charles was thoroughly professional throughout the process and kept me informed at all times. This quality of service is, sadly, rare these days. I would confidently recommend this company to anyone who has problems with a Mac product.Mike Smith
Mac Everything delivers consistent quality service and we have always found them the responsive and willing to assist speedily and professionally. The quality of the service rendered is excellent. The work required is explained and the fees and charges given are adhered to. In circumstances where additional work needs to be done it is always discussed. A truly honest and professional service. Our relationship with this business started 3 years ago and we can therefore with great confidence recommend them to any and all Mac users.
I phoned Charles as a first time customer to explain the issues I was having with my Mac. He could tell me what was wrong just by what I described and his advice was genuinely helpful, even though he could have told me to bring it in for him to look at, he told me he already knew what he’d find and that he wouldn’t be able to help with my logic board failure. He’s a honest guy who sincerely wanted to help and he saved me valuable time and money. Would highly recommend.
Charles was super helpful and very insightful.
Ive received excellent service and expert advice from Mac Everything. Their personal service is refreshing. Will definitely make use of their services again in future.
Always easy to contact, and replies quickly, great communicator. I have in the past used other apple experts and then find they are uncontactable a while later when you have another problem. So very happy to recommend Charles.
I was pleased with the service from Mac Everything. They were extremely flexible with my schedule and were very efficient. Jonathan Pfeiffer was also was honest and discussed my options as to whether to proceed with the repair or to purchase a new Mac. Once I had decided to go with the repairs, he was able to get my system up and running better than before. I highly recommend Mac Everything for the next time you are experiencing issues with your Apple devices.
Never came back to me with the quote as discussed
What a great experience having Jonathan resolve my Mac problems. His service was friendly, efficient and professional and I would happily recommend his services to anyone. What a courteous young man! :)
A very good experience with Mac Everything. A technician visited me at my house within a few hours of making contact with them. Everything was repaired including retrieving my data which I thought was lost. They also fixed my printer and improved my internet speed. All this was done efficiently and with great ease!
Brilliant service ALWAYS! Gary is knowledgeable, efficient and a pleasure to have helping me. I changed from Windows to Mac and he knows EVERYTHING there is to know about Apple...HIGHLY recommended!!!
I have received fantastic service from Mac Everything. They were able to resolve my problems quickly and were available to answer any queries that I had. Jonathan helped me to upgrade my home network and installed a new Airport Time Capsule into my home to ensure that my iMac was always kept backed up. He also provided me with a UPS for my iMac which allows me to keep my computer and Internet running even when experiencing load shedding. I recommend Mac Everything for all you Apple needs.
I needed someone to explain my new MacBook to me - when I called Jonathan at Mac Everything, he immediately made an appointment that suited me and spent several hours with me explaining exactly how I should address each issue. I would not be able to use it as effectively if it had not been for the help and service from Mac Everything.
Mac Everything delivered a world class service! Charles Bowes-Taylor repaired my MacBook Pro over the weekend and then got all of my Apple devices to talk to each other properly-Very courteous and helpful! I highly recommend this company. They really care about the work that they do!
Absolutely fantastic service from this company! Gary and Charles are extremely professional. This feels like treatment that I received at Apple store in London a year or two ago.
Mac Everything provided quick and efficient service to me when I panicked as my beloved MacBook refused to show any sign of life. Jonathan prioritised my problem as I needed it for work and during the appointment, he gave me a clear and detailed explanation of the problem and the recommended steps for resolving it. The work was carried out efficiently and I will not hesitate to use them again.
I was very impressed with the professionalism of Mac Everything. I purchased a new iPad from Mac Everything, and they assisted me with getting it set up just the way I like it. Jonathan advised me on how to get the most out of the iPad and how to link it with my Mac.
EXCELLENT SERVICE SINCE THE BEGINNING CHARLES AND HIS TEAM ARE DEDICATED TO SERVICE I WOULD DEFINITELY RECOMMEND THEM
Perfect service, perfect quality of work...
Charles was very good in sorting out the problems I had with my Apple Products
Clear, simple explanations created a new understanding for me.
I have a desktop Mac, an iPad and an iPhone so am very reliant on Apple systems. I have had occasion to call on Mac Everything for help and I found them to be highly responsive and they solved my problems first time. In particular I commend the service I have received from Jonathan Pfeiffer - a most helpful, knowledgable and polite young man.
Thanks to Charles and his staff I can now do anything I wanted and more on my Mac. They set up a whole system for me which works like a charm and makes my business so much more efficient. I highly recommend using their services.
To whom it may concern, I Mrs Daphne du Toit, residing at Silver Ranch in Plettenberg Bay on the Garden Route, have been wonderfully ,promptly and effiiciently supported by Mr Charles Bowes -Taylor, the owner of Mac Everything, and his representative in Knysna, Mr Jonathan Pfeifer.They both saved me money, in my recent purchase of an iPhone SE, which was delivered from Cape Town at no extra cost to me, for less than the iPhoneSE s available locally. Whenever possible, Jonanthan has helped me using team Viewer to avoid the expense of his call-out fee.Yes Apple products are more costly than most of their competitors, but you receive that for which you pay , in both value, excellence, and support in both products and back-up, from whom I affectionately term, in Afrikaans, Macalles ! I highly recommend Everything Apple !
I emailed Mac Everything, and within an hour I received a call to discuss my query and set up an appointment. The technician arrived at the agreed upon time and efficiently fixed my MacBook Pro. Jonathan also assisted me in changing my internet provider from Telkom to Cell C. My internet speed has increased massively as well as I am saving money on the monthly bill.
These guys REALLY know what theyre talking about.I spent so much on trying to get my issue fixed at various stores incl WeFix and only Charles at MacEverything could fix my problem. Thank you so much guys!
Awsome service, friendly staff
Outstanding service ! Thank you again!
Jonathan solved m problem which in the end had nothing to do with my Apple product. Thank you!
I have tried a number of Apple Service Providers in the Garden Route as I had quite an unusual issue with my new MacBook Pro. After a considerable amount of frustration and money spent, I made contact with Mac Everything and was very taken with their professionalism and how quickly my problem was solved.
They are fantastic, always available, and always helping!!! THANK YOU!!!
Dedicated, professional fabulous.
Service was excellent. They drove all the way from Knysna to Beaufort West to set up my wifes new MacBook Pro and connect it to the printer, phone, etc. Our lives are much easier now. Thank you very much.