I was provided with what I needed in an emergency. I am thankful for Airport Hotel being able to help in a time of need, late at night.Clean rooms and great staff. Had a peacefull night of sleep and a lovely breakfast.
It is well-priced and the bedrooms relatively comfortable with a basic breakfast. They dont serve omelets for instance. The reception staff were helpful in resolving queries around things that were not working properly such as the bell at the pedestrian gate, my broken shower head and aircon. A few few adjustments and they could be better rated.
Its not a decent place. The shower was just a pipe releasing water like a tap. Im not sure why they call it a shower. The television set is a good product showing SABC 1, 2 and 3. There is a page of house rules saying if you have visitors they must leave at 10 pm and may not use the shower! And they could not fined the booking details and asked me to call the booking agency and then I had to forward mine to their email which did not work. So I had to go and email it to the restaurant and then they called the restaurant to say they found the booking from the agency!
Wow, now this is simply one of many amazing places in Kimberly. Thank you to all staff and management .For being so understanding and helpful. You are a awesome team.
Great accommodations, friendly and helpful staff, all admin was already completed and in place for my arrival. At breakfast strick covid regulations were in place, thanks had a great evening.
The place is nice and clean the reception on the day of arrival was very hostile but in the general the rest or the staff were super great.We had a nice stay
The building was clean and neat. There were no spoons in the room. And when asked if they had a iron, I was informed that they do not have, but if I hurried I could catch someone in the laundry. No water in the rooms and the vending machine at reception was also not stocked with water.
It will still get better with time
Had the best service from the staff. Receptionist the most helpful person. Excellent service.
A very nice place, coupled with a great warm welcome by the owners. Its a place at home away from.home
Very clean and good service
Clean room and comfortable bed. Good for quick sleepover and very well priced.
Very nice and clean.
The people at the reception are friendly and will go out of their way to help you. The accommodation is nice, good bed, have a table in the room if you need to work.
Great, comfortable, very pleasant Staff, reasonably priced.
The hospitality wasnt the best but otherwise enjoyable. Good enough for a one night stay!
Good place for an overnight stay. Their breakfast is good. The horseshoe Inn behind airport hotel looks proper. Wouldnt mind staying there for my next trip to Kimberly
The room had a cocoroach and I did not have breakfast as the hotel was not helpful as to where I can go get breakfast
Good and safe parking area,,,very close to shopping malls and close to the CBD,,,great friendly staff,,, awesome breakfast neat ,clean and very spacious rooms and great bedding.
Not a great experience. Absolute last resort. Blankets not clean.
It was comfortable, clean and nice. Not 5 star, but then again we didnt pay a 5 star rate. Had everything one expects. Not the ambiance of the Horseshoe, but good.
The receptionist was amazing but everything else was below par. Carpets were old, linen looked over-used and we could hardly sleep due to noise in the corridors. The place needs serious renovations
The accomodation is big n theres just a small pool and the pool is very dark in the evening no one to properly show you around. I drove from JHB to Northern Cape the one thing I needed was to rest by the pool and it was dirty n dark. The breakfast is held by horse shoe which had a cockroach where the cereals were placed.
Not recommend, very noisy, no control over other guests noisemakers. Breakfast in another building 6/7.
Place is good and very neat, but the reception lady has attitude, didnt like it
Furniture outdated; receptionist as cold as ice, tv remote control not user/guest friendly.
Nice place awesome, friendly staff
Very average hotel with bad quality rooms. Was not impress with the place.
Very nice and clean.
I had the time of my life even took dessert take away
From outside the hotel looks very smart but the inside needs some revamping.Bedding and curtains are faded.Carpets in bedroom needs cleaning and shower had no proper showerhead.There is definitely room for improvement.
Littel bit price
The shower is terribleWater cut offs at night, posing a health hazardLaminating floor on the corridor noisyThe quality of toilet paper used is below acceptable standard
Quiet, clean, beds and pillows comfortable. Its very good if you just want to unwind and sleep. If you love TV, channels are limited
Good value for money
I enjoyed all of your services
Untidy, unclean, towels had a horrible stench, shower is more like a hose, all-round really bad experience...
It is a very nice place.
Perfect accommodation u can relay on
Friendly staff. They are very helpful and accomodating for large groups. The rooms are clean and made for a pleasant stay. Buffet breakfast was simple and tasty. Would definitely return :)
Kept waiting. And waiting...
Great place to overnight. Secure parking. Good customer service.
We stayed the week its been very nice. Our last night to night but leaving very happy with our stay
Its just a natural place
Need some attention
Very comfortable accommodations. A peaceful atmosphere. Truly enjoyed the stay.
Poor option on TV channels
Very good
Nice stay but lack of TV channels(dstv) a problem
Clean cosy rooms. Price perfect. Budget stretcher.
What a great find good restaurant and clean comfortable rooms. Can recommend for couples and families
It was nice...close to the Mil Base and Airport...Perfect..Service excellent...Thank you
Keep it up
We enjoyed our stay very much. Breakfast was very nice and there was a great variety food to choose from.
Dirty carpets in rooms, rooms smelled awful. Bathrooms dont have Windows or extraction. Rooms not geared for technology. WiFi had no problem internet connection. Toilet seat was chipped. No information about anything in the room. Poor maintenance of standards. Never to return.
To near road and bed did not sleep so well.
5 star enjoyed great deal
Never book there in summer at any chance. Airconditioner only 9000BTU. The room requires a 24000BTU... Couldnt stand that oven for more then 1 hour. Changing of rooms didnt help. Same setup
The atmosphere that side, what a wow, except their food, a big NO
This place should really be your last option. Hygiene is an issue especially in the breakfast area. The carpets were dirty and smelly. It was not a pleasant place to sit and eat. It really does not deserve a three star rating.
The place was very quiet, clean and affordable
They are friendly and their rooms are spacious awesome
Very nice, friendly helpful personnel
Service is excellent!!
Clean rooms and friendly staff, and helpful.
My stay was pretty short-just 1 night but the place is cosy and I enjoyed the food.
Very nice place, but very noisy,breakfast was good
Good hotel. I cant really compare as it was my first visit in Kimberley
Good overnight place, all the necessities are there. The staff are very kind as well.
The place is just super beautiful and the hospitality its wow...
Sufficient for Budget accommodation for a quick sleepover en route.. A bed and hot shower, aircon, coffee and tea in room.
Need a make over,
Dont know much. Was dropping off a visitor
Great value for money. Centrally located between the 2 big malls
Decent hotel however it lacks charm and quality. Good for a short stay
It was very clean and very reasonably priced hotel.
Hotel rooms are clean and functional. Breakfast is very good 1But for the Wi-Fi frequent unavailability, ITS FIVE STARS HOTEL
Very good
Nice and friendly stuff, breakfast nice and the hotel is very nice and clean
Friendly staff, very neat ..thank you
Nice quiet quality clean all thumbs up
Great over night accomadation
Parking is secured,very need amd tidy
I love this place it is nice👏
Literally the worst hotel I have ever stayed at. First of all the receptionist couldn’t find our payment, despite proof being sent much earlier, then I came in at 3 am as my mom was admitted to hospital and the older male night receptionist made a disgusting remark. I tried to contact the hotel regarding this, but no response. Also Extremely noisy and smelly.
Great service and friendly staff
Nice place. But reception is very loud at night when you try to sleep.
Kitchen staff not very welcoming
A very nice and clean place
Comfortable and close to both malls
Conveniently located and affordable but basic rooms.
I enjoyed my stay at the Hotel!👏☺