Worst experience of my life. Taxi operators kidnapped me here and made me pay R1000 least amount they accepted to let me go. They took my car keys and ordered me into my boot and also into a refuse drum and dragging me around while everybody watched and no one to helped.

Very awesome, beautiful, packed, you can access everything you want from there and their service is good

Our mall, their chicken licken has Thee Best hot wings in town 😍

Too crowded and youre asked to pay to use the toilet... As if thats not odd enough, when you exit the shops you need to provide a receipt of what you bought and wait as the security pretends to check if you didnt steal anything... Obsurd!

I visited sport scene in this mall. And I realised that their prices were lower than the other sport scene were we could not find prices. Now I frequent this place after visiting other sport scene.

Nice and clean although its located in a dump and smelling area

Not happy with Standard chatered atms wch are stationed outside only one has been working

I love the pick n pay and Dis-Chem here. You dont stand in long queues - very convenient.

This center is awesome. It has a ramp for the paraplegics to and from the shops and the taxi rank. Their toilet facility is very clean and well looked after. Parking is overlayed through the whole yard and well marked.

Its ok .all you need . You have got Dischem , PickNPay, Bottle Store and other shops.Pep, Identity, Ackermans, rage for clothes . For Restaurants , Nandos, Amafreshi for the local flavour and McDonalds is across the road. Plenty of ATMs , ABSA, FNB, CAPITEC, STANDARD BANK.

The mall is very beautiful, and its always full of people which is good and its very clean as well, seeing how full of people its mostly is, to me it shows that the mall is reliable

An awesome mall but its always packed

Its clean and safe to be around there...theres also a car wash called emcimbini with excellent services

Its awesome!!, The service is heavenly and its such a portable mall where you dont struggle looking for shops, everything is in front of you

Safety mall when youre in you dont have to be worried too much just relax

Nice place but the dump close to the mall is too smelling

Taxi people are harassing bolt N Uber (e hailing ) guys at this mall. N nothing is done about it. Will never ever shop here

Best experience...good customer service I received from different shops.e.g Pick n Pay and Spar..

I love shopping here since there is picking stores . u dont struggle with sizes since the stores have a high volume of stock

Its easily accessible and also accommodate the disabled. They practice social distancing

Needs a lot of improvement. If youre going to bring shops to the township, make them 5star as well.Why not introduce a cinema for the youth?Its way too crowded, and too crampy.. small.Extend this place and make it a proper mall. I wouldnt have called this a mall. Not yet eligible to be called a mall.

Requested for Bolt standing near KFC and I was caught in between the bolt driver and taxi drivers threatening our lives. I wouldnt advise anyone to use this Mall if you using Uber or Bolt as your transportation. They dont want Uber/Bolt there... taxi drivers would put your life at risk and they dont care there. So no Uber or Bolt there at all. They take the car with you inside. What a nightmare!

Place is overwhelmingly full. We are in the middle of a pandemic. Inform people and have a way of controlling the flow of traffic...

Mall is of the best Mall in Tembisa by cleanliness In and outside. By comparison I can compare the mall to Tembisa mall. In a level of being clean and professionalism.

I like so much but its annoying coz they dont allow us to use Uber services it sucks for us who live in Birchacres coz we dont have taxis going to Birchacres, like what are we supposed to walk home with bargage?Makes no sense

It was very nice,but the temperature in side is very cold,

Best place to shop but ehailing not accepted by those idiots taxi drivers

Its month end right now so the mall is gonna be packed!.Better go early in the morning so you can shop in peace.

Its a Good Mall... Just that its always full which is understandable coz its Located eLokshini😉.And the Tembisa Community did Protect it during the unrest that Took place in July between KZN and GP.

Its no longer safe at Birch acres because the taxis dont allow uber/taxify n the mall management is doing nothing abt it.

All in one👌though I spent hours.. Keep up a good hard work!!

If you feeling hungry. Try Roots Grill, their braaied meat hits the spot and Vegetables at Spar are very affordable

Very bad. The product promoters are harassing people. One product promoter grabbed my hand forcing to clean my shoes with their product.

I liked the fact that it is very close to my cousins house. But what I disliked was the traffic in and out of the place. Its a mess I dont think can be fixed...

Nice experience, customer service could be better.

Capable of serving the community while other shoping centers are still shut down

Nice mall very crowded so far it needs more restaurants for the food court

Was good just so Crowed just happy that people were wearing their masks

Its just a nice a cool placr

I went to Russells, I was overcharged, I requested a taxify those taxi drivers.. Refused that we get into taxify my experience was bad nje

It was good mall before looting now is too much population and no uber or maxi taxi allowed 🦍

Mostly do my shopping there being the closest Mall so its a wonderful place if needed something urgently

The mall is good but the public toilets are not for free and what very annoying is the taxi industry as they dont allow the e hailing taxis to operate there.

Nice place to do essential shopping and transportation is near

A good place to do your quick shopping, this place decent shops .

The mall has several shops that gives us different products, it does get regular updates of the shops and looks

Great experience nice chicken licken

Great experience and 2nd time visiting, to buy snacks.

Birch acres shopping mall is fantastic place I had a nice time with my friends at the mall

Waal wat a nice place .its my first time to be here but yoo Im happy

Usually crowded and no social distancing when its monthend

Was good but the bank queues OMG makes 1 to do a Uturn

A beautiful mall. Almost everything available in one place

Perfect

Enjoyed my Heritage Day at Nandos💃

The customer service iits 100% but intimes of transportation the management allow the local taxi drives to threatened us preventing us on requesting bold and urber and fight and threatening bold and urber drivers even through took their money they work for in force

Its only one exit that work so far

Nice mall with lots of. Shops

Good, but over crowded

Birch Acres Mall is not enough for the population, queues are unbearable

Long queues will tire you hey, but is great and convenient place to do all things.

A well maintained mall and good quality shops

Welcoming clean tight security friendly stuff

It would hv been a 5* if it had more grocery stores

Roots thy dont have good customer service, cashiers are not friendly. Packers are friendly thou

Not bad.... My only problem is its crowded.

The service is very good even if the queue can be long you wont wait for a long time. Always a marshal is the to look for a free till to advice the customers.

Way too crowded now since most of the people are shopping there because of looting of other shopping complexes nearby

Loved it here, especially the Tops liquor shop and one security guard who was really friendly

How am I supposed to come to a mall where I dont feel safe because of the taxi drivers accusing me that am a bolt or Uber driver. Trying to take my money. Am sorry but birch acres mall I cant shop there because of taxi drivers

Its safe u can freely do ur shopping without the fear of getting robbed,they are many different shops

Its was nice thnx for asking

Has variety of shops, which is good

Birch acres mall its a cute mall nice looks inside very cheap

The place doesnt allow ubers to pick us up. Never shopping there again... how do they expect us to carry our heavy loads to taxis. The mall owners needs to recruit a center manager who knows their job

Great shopping centre with good shops

Birch Acres Mall is a unique township shopping centre in phomolong. It provides best shopping experience...

Its good but too much noise

Its ok but doggy activities such their public toilets you are required to pay 2rands

Not very complicated place and easy to find your favourite shop and restaurant

The mall is gud only Long Queue on FNB ATMs I wont go there again

People were not allowed to sit and eat at all restaurant like Kentucky because of this pandemic tjoo I was very hungry

Awesome, clean ,lot of parking slots

Pick n Pay Supermarket staff very helpfull

One thing I love about this store is their cashiers. They have a very friendly relation

Convenient for locals. Ever congested though.

No complains its really fabulous

Reliable but not the most hygienic

Visited wollies and the service was really great and the gentleman was friendly and helpful I even forgot I was stressing about my aunt that was not well. I didnt take his name

My grocery shopping always made easier. Thank u

It is a really good mall and it has a lot to offer. The are is safe and wheelchair friendly and the people are up to work and enjoy what they do. I visited the local Pick n Pay the sevice was very much above standards for me and with this pandemic of COVID-19 safety measures have been put into place at all entrances that my eyes happened to take a glimpse at.

Is very good mall, and very clean

Its too sad tht we cn no request Uber or taxify there, so most of us no longer shop there. Last tym I shopped there I had a bby n too many plastic bags tht I couldnt hold n took a taxi it left me at the 4way stop n struggled o get home. Even if u can check the Birch Acres we all have the same problem tht taxify is not allowed

Not a good place for shopping coz uber cant fetch you after shopping your fosed to use taxi, the mall suits people with their own cars coz taxi drivers bothering ubers

The shopping is great however no enough parking spot, you struggle to park you car😩

No social distancing.. Too packed

Since the looting I dont enjoy it anymo is to packed

For me Birch Acres Mall is near, safe when it comes to robbery, fair workers towards customers.... Well built

Its more for convenience, the shelves are very badly merchandised they need to re merchandise the store, so one can be able shop with much freedom

They dont want uber, at that time they are so rude the taxi drivers. Everyone has a right to choose how they want to be transported