user
Super Communications
3 Central Ave, Kempton Park Cbd, Kempton Park, 1619, South Africa
Appearance

Comments
Bi
Review №1

I purchased a Dell Precision 5520 from Super Communications and although it arrived a bit later than expected, I was very happy with it. Then it bombed out after about 2 weeks due to the charger not being recognized anymore (it wasnt an original branded charger), which is perfectly acceptable in most cases as this is a refurbished laptop. I had some strict deadlines for my studies and had purchased this laptop purely to support the software so one can imagine the stressful situation I found myself in. First a new original charger was sent to me, which didnt work as the battery had been drained. Then I had to send everything back including the laptop for fixing. Needless to say, it was backwards and forwards and I ended up having to borrow a laptop in the meantime. The reason Im giving a 5 star is because throughout this ordeal, Marcelo was an absolute star! He is the epitome of what it means to be good with customer service and really went out of his way to fix all of the issues as they arose one by one. He made an executive decision to just fully replace the laptop so that I wouldnt experience anything happening again. If it wasnt for his constant communication and just very pleasant and proactive approach, there would be a 1 star here. Refurbished anything can be luck of the draw, which I understood, but it helps to have someone understanding and willing to go the extra mile. Thank you Marcelo, it was all appreciated.

Re
Review №2

Very good service from Super comm. I highly recommend them for all your office needs.

Zi
Review №3

Awesome service received from Supercomm. Trustworthy and reliable company. Their knowledge and expertise is amazing. Great quality products too.

D
Review №4

Exceptional Products and fantastic service.Bought a Dell Latitude E7450 - Intel i7 Refurbished Laptop,, the laptop is in remarkable conditional and works very well.

pa
Review №5

I bought a laptop in 2020 January and they brought a very old laptop and I asked them to exchange, they cane to collect the laptop and I asked for a refund but they didnt pay my money, is been 18 months Ive been asking for my R6000 with no luck

Du
Review №6

Happy customer👍🏼

Ge
Review №7

A few months back I purchased a Dell Precision T1700 from Super Communications, had the hard-disk upgraded to SSD, and memory expanded to 16GB.The price was still amazing, even as I needed a good graphics machine for high end engnineering CAD workSuper service, the machine arrived as promised, but recently I needed the RAM upgraded so I self-bought a 1x16GB ECC RAM module, assuming I could just plug it into the machine (to upgrade to 28GB thus), but to my disappointment found that the machine had 4X NON-ECC RAM in (and not as per the spec sold to me).I contact Marcelo at Super Communications who apologized, and immediately offered to fix the mistake, seems some mixup got the wrong RAM installed as it was deliveredNeedless to say, at ZERO extra charge to me, they replaced the 4X 4GB NON-ECC RAM in the machine to 1X 16GB ECC-RAM, allowing me even to upgrade to 32GB (their replacement and my new 16GB module)I must complement Marcelo and Super Communcations at immediately, without cost to me, rectifying this mistake, and even actually upgrading me at zero extra chargeHighly recommended supplier !

Mi
Review №8

I paid for my laptop on the 21st of Jan, only received it 17 days later. When I received it, the computer was not functioning, and I had to have it returned. Once again, no communication from the owners. I had to call to find out what was going on. There are companies out there who are way easier to deal with. I suggest you look elsewhere.

Ma
Review №9

The quality of their refurbished products are definitely outstanding and they work according to expectation every time! Great products and excellent service!

Lo
Review №10

We have been exceptionally impressed with Super Communications.... especially their after sales support and service.... we purchased a refurb Dell from them and had a couple of problems with the machine (likely to be rough handling by the courier)... They have been absolutely outstanding at getting the problems sorted out.... absolutely absolutely exceptional !!!!! Thank-you SuperComm and a special thanks to Marcelo....

Ti
Review №11

Amazing service, the product is excellent. Highly recommended!

cl
Review №12

What a great experience, friendly and helpful service and great prices on IT software & hardware! Give them a call!wow

An
Review №13

Excellent Service and their laptops are great quality.. we saved a lot of money and a awesome Lenovo machine

Ky
Review №14

Love their products, great value for money. Amazing service.

CL
Review №15

Brilliant service and phenomenal products, truly happy with my dell 5440 its like brand new, and for the price, it was a steal!

Br
Review №16

They exceeded my expectations and they quite hands on as well...

Nk
Review №17

Secured and clean

Information
9 Photos
17 Comments
4.6 Rating
  • Address:3 Central Ave, Kempton Park Cbd, Kempton Park, 1619, South Africa
  • Site:http://www.supercomm.co.za/
  • Phone:+27 11 452 4977
Categories
  • Computer service
  • Computer wholesaler
  • Computer store
  • Used computer store
Working hours
  • Monday:Closed
  • Tuesday:6AM–6PM
  • Wednesday:6AM–6PM
  • Thursday:6AM–6PM
  • Friday:6AM–6PM
  • Saturday:6AM–6PM
  • Sunday:6AM–5:30PM
Similar organizations