Stopped by the Illy Go coffee shop in the restricted departure area near gate A7 and A8 prior to our recent flight out of Johannesburg. This is a fair coffee shop with light bites.Seating area included 10-12 round tables in an open layout around the coffee shop. Service was a bit slow during our last visit but not an issue as we had quite a bit of time prior to our flight.On the occasion, we had two double espressos which tasted as expected of the Illy brand. We also tried a meat pie that was ok. Pie filling was more sauce than meat, crust just fine. Not sure if wed order food here again but would be fine to take coffees here the next time we pass through O.R. Tambo.Overall, Illy-Go is pretty much what you expect and a good coffee option if you find yourself awaiting flights at O.R. Tambo and in need of a caffeine fix.
2 female workers behind counter at this airport coffee station, got offended when i asked them to wear their masks, the one then loudly proclaimed to the public, that with or without your mask, you will die one day anyway....i find this irresponsible...bad management overseeing the staff.
The staff that served me was awful.They did not greet me nor even bothered to look at me at all.They were way too interested in talking to each other instead.Id rather walk to one of the other bording gates to get a coffee than come back here. I dont expect exceptional service from an airport shop, just basic service.2 stars because the fridge was cold.