Currently in the post vaccination area at Witkoppen Clinic, pleasantly surprised by friendly atmosphere and an efficient process. Arrived just before 11am so after the 15 minute waiting period, all will be done in 45 min.Thought I would add a follow up review for my 2nd Vaccination. I was due to go on Friday 17th Sept, unfortunately the staff administering the vaccines were delayed, so I could not wait.I went back on the Monday morning (around 11am) straight in with no wait at all, except the 15 Minutes post vaccination as per the regulations.

For the covid vaccine, make sure you go to the black gate on Witkoppen road. At the entrance get a ticket on the left from a friendly staff member. You will then que on the seats at the entrance. The process is pretty fast. You will then be called to join the que outside the green tent. Each row goes in one at a time. When you reach the front row , you are able to sanitise and go into the tent. PS the seats are comfortable whilst waiting. Inside the tent the staff are helpful and friendly. Your details get taken. The atmosphere is peaceful and welcoming. You are asked if this is your first or second jab. You will need your ID. You will be given a choice between J&J and Phizer vaccine at the desk. You will then proceed into the vaccination station where your card is signed by a staff member. You then are asked to roll up your sleeve to the top of your arm (its advised to wear a short sleeve ) and when you receive the injection you barely feel a thing. Proceed to the post vacation station and wait 10 mins to make sure you rest a little and all is well. Thats it ! See you at shot 2

Was sent there for second Covid vaccination. Very organised, informative, efficient and pleasant. Parking was a nightmare, but that is not their fault. Rather get dropped off if going there.

I normally have excellent service at Witkoppen Clinic whether routine visits or emergency as I live in the area and my staff members also frequent the clinic.Today I went there for my Vaccine and the treatment was rude and inconsiderate. The vaccinator who attended to me was rude and complained of tiredness and would not listen to any questions that myself and any of the other elderly people in my company had to ask.

Friendly and efficient staff. I didnt have to wait too long for my vaccination.

Its bad experience I arrive there at 800am and I find parking at 8:30am. And I get thru. There is no sanitizer to sanize people in the door. There is no respect of social distance when we wait for our turn the chairs are next to each other. 🤦‍♀️

We needed a place to get second dose COVID-19 vaccination. We got an sms telling us that our booking for second dose jab was at Witkkopoen Clinic. At first apprehensive because it’s a public clinic and government led. We got there around 8:30am and already long lines, and lots of people. The space was well organized and the manual queuing system manned by competent security guards and even car guards who felt full empowered to quickly adapt as and when needed.We were out of the place by 10am. Too less than two hours to get a jab.Lessons learnt :Even in public owned institutions there are super competent and commuted peopleNot all government officials are incompetent and corrupt.We don’t celebrate competent government officials enough . The narrative Lena’s more on the corrupt , incompetent and never balanced.It’s always great to get same service as everyone else so as not to lose touch with reality and to be able to empathize with those who are less for image than you are.The Witkkopen Clinic might be a public government owned institution . Yet, it’s well lead and runs smoothly

Your service its very bad how can you wait for about 6 hours just for to get my 3 months baby to get vitals...Im disappointed actually you dont even deserve star 🤮🤮🤮🤢🤢🤢🤮🤮🤮🤮🤮🤢🤢🤢

No order.Dont have a real system.Been sending me home for the 3rd time

It was my first time visiting a dentist and the staff where very friendly and helpful as I didnt know my way around,keep up the good work 👌 will definitely recommend the clinic.

I arrived at 7 am mind you I was going to the dentist, when I got to the dentist she told me is closed. Incompetent staff

Great service, the staff is friendly. Keep up the good work 😊

Such welcoming and decent service from the staff. Listening and recommending the best advice to issues. We appreciate you and all your hard work.

The service is bad, everything is

It was very slow yes, but I like the help we get there

On the 8th Sep 2020. Went there just to collect meds for my mom who just just had an operation on her foot...had to follow the same process as a normal patient reason I still exhausted thinking trying to understand. Gt there at around12:45 left 3:30pm for meds alone nje..I was not expecting favours but I qued like everyone still got to a dr asked I was on the line I felt stupid dull nje..but otherwise with my pregnancy 13yrs ago I had dee best customer services through out the clinic visits

Great servicr

Very good I love it

The nurses were so wonderful and helping aswell as the Doctor who attended us. If it wasnt of them l might have lost my mother.

They were friendly and cautious

I attended this clinic for the 1st time this week. Like all doctors whether private or government, you wait for your turn to be attended to. I was amazed at the service that this team provides. I’m sure the treatment recurved in this day would have cost me an arm and a leg in a private facility. They ensure that all proper checks are carried out so that a proper diagnosis is given. I never knew that they offered so many different services likes dentists, child and mother care and many more. Staff was friendly and willing to help us understand the process they follow since it was the first time there. WOW! Keep it up!

Good

Massive thanks to Erick and Phumla for assisting me and my parther at the clinic, they were both extremely helpful and made us feel welcome & relaxed, especially as it was our first time going there.The clinic is well run and offers anything you need to get sorted out such as; free checkups on your health condition and even free Dentistry. I will gladly go back whenever I have a medical issue because of the service which I received.Thank you & keep serving others like you do... it does make a difference!

Been here since 7:30 havent got help. Worst service e ever

Good Day All,I went to your clinic on Friday 23rd October. File No. 273581It was a wonderful experience to have been there and meet all the people. It was very friendly and they treated me to a warm and beautiful atmosphere.Even the other patients were nice and friendlyThank you very much, you were Great

Always had good service from the clinic i spend about one hour there very quick and easy

Bad service!!!!! ...Arrived at 12:25 nurses said we were late for baby immunization, was sent home unassisted because they knock off at 15h30 and claimed we were going to delay them!!!

Scelo is the bomb very friendly and helpful.averall good ANC staff am definitely going back there.

I was at the clinic today and was so impressed with the service from A to ZThank to the staff and doctors you guys gave me faith in our medical service industry

I visited the Clinic to see if the Clinic could assist with a 3 year old girl whose parents have neglected to ensure she receive all the needed innoculations.I was truly amazed at the handling of my enquiry. An appointment was made without me even asking.Truly impressed... I know there will be a long waitng period but at a cost of just 150.00 vs 1700.00 really not an issue.

As Im reading these reviews, looks like its only the blacks who say they were turned away, I wonder why.

I was at the clinic today and I must be honest and say it wasnt the best experience.Some of the staff members are extremely rude and dont explain the process for first time visitors,especially the lady that was in charge of taking weight and urine samples today.Dr Sr Diana Gearing was an absolute delight,big ups to her.

Was at the clinic today and received worst service from the staff member who was dealing with ANC,got there early morning and joined the queue and later l was turned away. I think if you know that you not good with the public look for another job which doesnt involve dealing with people.

I have no idea where these good reviews come from. Our nanny has now visited this clinic twice and both times she was turned away. The first time she went there with her baby and she was told that she was to return on the Friday at 6am. She was treated like a criminal for taking her baby to the clinic. On the Friday she arrived at the clinic around 5:30am, a very horrible person behind the counter told her to go away and that she is opening files which is not her job. Our nanny told the person that she had an appointment and asked her to please help her as she lives far away and cant keep travelling like this. To this she was asked who she thinks she was and told that she is giving the person behind the counter extra work which she does not want to do, the person simply took the card and wrote a new date on it.How can a medical clinic treat people like this, I would not recommend this place to anyone. The sad thing is, they know people are battling financially and are relying on them so they think they can treat these people like animals.

It was a great experience for me bcz of a nurse called(msibi) d chubby one with a hair cut on d side she only comes der part tym she got an excellent service evn most of d gals wanted to use her since she is working with pregnant ppl and dez d other1 dat wear heels she is a bit tough bt she does her job i love her service n den dez magogo with no hair aiy dat one i wanted to complain str8 awy bt i was like she is old let me liv her she works wit preg women aswell....all d tym when i go der i make sure dat i dont get to be seen by her cz d service is very very bad......bt d reason im typing here its bcz of d nurse dat made witkoppen clinic a place to be(msimbi or msibi) im not sure about d name bt keep it up gal we love you

Poor service since was in the clinic at 5am till 13h00

I am extremely pleasantly surprised with Witkoppen antenatal clinic.I am almost six months pregnant with my first child and I had initially wasted thousands of rands on a gynecologist who did nothing but play pictionary with the ultrasound scanner and give me pictures of the baby.I had also tried Randburg clinic. They unfortunately played into every public health institution stereotype. We waited for an hour for an admin clerk who had decided to go to Cambridge to buy her home groceries during work hours. When she did arrive, she turned us away.By the time I went to Witkoppen I was disillusioned with the healthcare system and on the verge of giving up on ANC and just thought I would figure things out when the baby came. My partner convinced me to go to Witkoppen as a last ditch attempt.We were turned away on the 2nd because we arrived at 10am. We were told to return the next day before 7am. We arrived on 3 January 2017 at 6:15am, received a number and waited in line. While waiting in line, one of the nurses gave us a 15 minute briefing of exactly what would be done the entire day and for what reasons.We received tetanus shots, had urine and blood tests done. Also had weight and height measurements. During the physical examination, I was stripped naked and had eyes, ears, nose, mouth, armpits, hands, chest, back, fetus length, fetal heartbeat, bowel movement and vaginal inspections. Believe or not, I never received this from the private gynae.The staff were really helpful and professional, especially the more mature ladies. Surprisingly, it was the young staff in their 20s who were crass and rude and seemed to be high on some delusional power trip.Like most public institutions, I was there the whole day until exactly 4pm. The ultrasound scanner was also archaic, couldnt make out the baby at all.But I am super happy with the service at Witkoppen. I would recommend the ANC to everyone who needs it.The first two visits are R110, the third R55 and then its free.

The staff at the prenatal care is amazing and do everything with humour. They explain every procedure clearly in different langauges to accommodate everyone. Kudos to Franscine, Sr Theodore Radebe, R Smith, the lady who operates next to the psychology office and the rest of the guys. Thank you.

So disappointed with the reception staff they lost my sisters file and she had to redo everything ,it realy doesnt make sense and they mus stop being rude people are sick and they dont need more stresses from the receptionist

The service here is so poor,most of the employees stroll around doing nothing whilst ques are disorganized and we spend more than an hour waiting to be attended by doctors who know nothing but eat all day.

Good doctors

Tried to call to enquire when the dentist is in so I can go there to have my tooth removed. The phones rings non-stop but no one answers!?

Good doctors

Every time I visit this clinic the queues are disorganized. This causes unnecessary waiting time. Please please fix this.

They told me to come to the clinic at 6:30am.. and that means Ill leave home at 3am and they told me its not their fault and they cant attend me at 9am cause they take a certain number of patients. It happened to me twice. VERY POOR SERVICE

Mmmh I dont know if the staff was on go slow today 02 May 2017😔 😔

I was turned away by a short young nurse with short hair saying they have few staff.

Good service

Great facility