Thanks Tombstone Factory for making very beautiful, high quality Tombstones for my late family members. I would definitely recommend anyone in need of such services any day! Your quality of work, customer service and professionalism is just unmatched.My family thanks you!
To MarkoWe would like to express our gratitude to you and your amazing team. You guys did an amazing work within a month,your kindness,patience and allowing us to make our own design and you making it stand out. The stone is out of this world,for that we thank you.May the good Lord keep on blessing you.
Thank you J, you are incredible! Your work is exceptional, I’m beyond happy with the stone.
Dear J and MarkoThank you so much for your service, very professional and world class. We couldn’t be more happier with the Tombstone we chose for our granny. It has really brought to most us peace and a perfect closure.Words cannot even describe how we feel about the stone. Worth every cent!!Excellent service indeed!!We definitely recommend your work!!
I was told that my late uncle liked to boast when he was alive.So true to form we would like ask if there is anybody with a tombstone better than ours?Jelena and her team have outdone themselves.They implemented our vision to the finest detail. We didnt have a photo of our uncle so we requested that they place Crocket and Jones shoes on the tombstone. We requested that they add his nickname,Bra Sloot and here is the final result.We are calling our extended family to boast some more!!We ask again. Is there anybody with a tombstone better than ours? Haaaa...Haaaa!!
Myself and my siblings met with Jelena with regard to tombstone of our Brother, the service we received since that day was excellent. During the process, she was still communicating with us and even went extra mile in designing or giving an idea of having a crocodile since is our Clan name on the stone. We are grateful for such service. I recommend Tombstone Factory. Best service ever!!!! Salute.Lisa and Lejahas family
TOMBSTONE FACTORY. Thank you for your best service delivery. Your work is out of this world. And u seem to always have beautiful suprises for your customers. I really appreciate doing business with you guys. You made us at ease and made us feel comfortable about what we wanted to be done one our tombstone. Thank you once again i really love what u did with the tombstone of our late mom. Job perfectly done. Keep it up💐♥️
From the first day when we went to the factory. We met J. She was of great assistance and her willingness to help was was really amazing. She was really helpful with the selection on what works dependent on areas as well. The whole process was very effective our expectations were exceeded.Ff to installation, Fillip and his team were best! They did a stella job and very quick. We are truly grateful and happy with your overall service and advicesThank you Tombstome Factory, our grandmother is defs loving her shelter as well. we are happy.Thank you!
Where do I start!!!! The consultation was where I was sold, I spoke to Jelena and she very professional, paid attention to what I was saying,She took me around to show me the displayed tombstones and took time to let me know about the different materials.... The rest is history, I was just gobsmacked by the end product and the final installation was way more than what I expected, I will recommend them to anyone who wants a professional service and avoid being taken advantage of, They certainly walk the talk I am a proud client!!!!!
Great Service from Tombstone Factory. Very professional and they make beautiful tombstones.
From the first day we stepped in your yard all the welcoming gesture we receivedAll the plans and the updates weve made togetherToday I stand witness to the beautiful memorable art you making for us.From The Letsikas family we cant thank you enough for the joy and warmth you brought to our hearts as you erected my Moms Tombstone with many beautiful suprises.It is beautiful and we thank you so muchMuch love Much appreciation you Tombstone Factory 🤘🤘👏👏👏The Letsikas Family
Tombstone Factory helped us with creating a memorial for our late father! Beautiful, quality tombstone.Thank you Tombstone Factory and your team for the wonderful work done.The installation went really well!Your installation team did a fantastic job!The service and interaction with the family throughout the process has been really good!We are so grateful and will definitely recommend you to other people!Keep up the great work and God bless you and grow your business! 🙏🏽🤗
Professional work rendered by Jelena and her team. From conceptualization of the design of the tombstone to the details the family requested to be engraved. The patience given while finlazing the tombstone through constant communication. From the building of the foundation at the gravesite (with a team who is prompton time and take good care in what they do) to the final installation of the tombstone,my family and I really appreciate your work. And will continue to lean on the aftercare service of Jelena and the Tombstone factory. Thank you for walking this journey with us. Would highly recommend Tombstone Factory to anyone who wants customized tombstone for their departed loves one/s🙏🏼⭐⭐⭐⭐⭐
From the moment we entered the factory we received a warm welcome😁 we were given options and variety of stones to choose from, when I indicated my personal choice of stone I was helped tremendously to make my design more than I could ever expect. Customer service is Tops at Tombstone Factory and no compromise to delivering it. I was kept up-to-date step by step of the process and progress, my family n I had a date for inspection which was met n date of installation which was actually today it was also met n exceeded my Expectations of how amazing the stone is. Thank you so much Tombstone Factory and your team for the amazing work youve done. May God continue to Bless your Amazing work🙏
Tombstone Factory (J and Marco) designed and produced the most beautiful and ‘cozy’ headstone for my beloved teenage son🕊💙. The experience from design to the actual product was seamless and exceptional. The compassion and diligence demonstrated by J was truly appreciated by the family. The workmanship is world class🙌 Siyabonga kakhulu!
I saw the perfect tombstone i like on Tombstone Factory instagram page and immediately contacted them, they were so quick to respond and I received excellent service from them ever since, thank you for making the most exquisite tombstone for my late mom, and the installation is also perfect, job well done. Thank you
So so disappointed with Jelena and Tombstone Factory. My Aunt used them back in 2018 for my cousin tombstone. My Aunt passed away and it was her wishes that I have the same tombstone done for her as we did for my cousin (her son). I contacted Jelena via whatsapp, NO REPONSE. I asked a friend to please go to them on my behalf as I live in CPT and Jelena sent me a message asking for my email address. Ive waited since the 20th April 2021 for the quotation but to no avail. Sent messages, emails, tried calling but nothing. I have eventually had no other choice but to find someone else. I went to Royal Tombstone who immediately contacted me and sent me a quote within 20 minutes. Such a pity as I would have really have wanted to honour my Aunts wishes.
I have received excellent service from Tombstone Factory. Initially I thought we will have problems since it was during lockdown but everything went well smoothly from planning, choosing the stone and installation. Jelena kept me up to date on the progress, sent me photos and She gave me great advice.I would like to say thank you and I recommend their services. I have to say, I have never received great service like I did from Tomstone Factory. Well done :) and not to mention, there was no need for me to go to their offices. Everything was done online which is so convenient since I am a new Mom.
I am happy with their professionalism, there was communication wrt the progress of the tombstone until the last day when it was erected. I am happy with your work, thank you
Thanks so much for the perfect tombstone, I am really happy, keep up the good job and your prices aswell are very reasonable 🥰.
Wow, Im so impressed with the service I got from start to finish. I would really recommend Tombstone Factory for their beautiful customer service not forgetting their effeciency, always keeping customers updated on the progress. Thank you, may you grow bigger and successful as a company. Bless you guys.
Professional finish and great service from the team . My family is blessed and greatful for your work .
We have received an outstanding service from the onset, and we were involved in the design. The erection process went smoothly. The results are out of this world, the tombstone is beautiful. Thank you Jelena and team.
Thank you to Tombstone Factory for the best service and experience of making me and my family to get our dream come true of erecting tombstones for my grandmother and aunt. The staff is professional and was great to work with and the quality of the tombstones is amazing. I have never seen such affordable, high quality tombstones before and they are unique.
I would like to tell the world that Tombstone Factory is the best tombstone company by far. This company delivers and their staff is very professional. I just had my late mom and brother s tombstones installed this weekend and the quality is 👌👌👌👌👌👌. They have very unique designs. So if you want elegance for your loved ones, Tombstone Factory will certainly deliver.Thank you to Jelena and the installers for your level of professionalism. I have never received such a wonderful service anywhere else. I appreciate you guys and may God increase your business further and Bless you for the wonderful work you are doing in remembrance of our loved ones.
Tombstone Factory is professional, very considerate of the family and generally exceeded all expectations. I’m grateful to have walked this journey with them.
Tombstone factory was super helpful , they made it possible for my family and I to give my Grandfather a stunning tombstone! They are professional , efficient and quick. Highly recommend them to whoever needs tombstones done professionally for their loved ones.
Beautiful service!! Design of the stone was unique and installation was quick.
Tombstone Factory is the best Tombstone company ever. Their service is outstanding and the variety of tombstones they have is amazing. You are definitely spoiled for choice. I was assisted by Jelena she was very helpful and also gave me advice on what I should lookout for when choosing a Tombstone. They are also very efficient and use high quality material. They didn’t take forever to install and always communicated and sent pics of the progress. If you looking for great service and quality definitely contact them.
Im beyond happy with your service it was professional and everything was handled accordingly from day 1. Your work ethic is wonderful. We didnt experience any problems until the very end of the project. Thank you very much.
I have experience excellent service from factory my family and I very happy with how we were given opportunity to create ever lasting memory for our late dad job well done, excellent service most of all good customer service
Such a great service experience from the beginning till the end from the team, the company really is for the people, as a family we are truly grateful to have partnered with such a company creating lasting memories and we are extremely grateful, all thanks to the Tombstone factory team
I am beyond happy with the work delivered by Jelena and her team. Throughout the entire process, she collaborated, advised of the various designs available, was patient when one couldn’t make up their mind, proactively communicated where they were in the production process and the various timelines. The final product is one of the highest quality, carefully crafted and installed, all on time. Although honoring your loved one with a tombstone is a bitter sweet moment, this moment was/is sweeter. All thanks to Jelena and her team.
Never been so impressed about your service Jelena.... Thank you so much for your splendid design and your prompt service... like 14days turnaround time!!!! It’s a WOW from me. God bless and Be safe
The lady who helped me is a star the service is the best thank u guys ..happy client
My family and I have had the absolute pleasure to experience the impeccable customer service provided by Tombstone Factory.My siblings and I are based in Gauteng, however our hometown is in Eastern Cape Matatiele, so naturally our first instinct was to shop around for service providers in and around the KZN/EC area. The family was very particular about the tombstone design we wanted and we were not confident that the service providers we had visited would execute it well, as this was an international design. So tombstone factory, although very far from Matatiele was an option we wanted to explore, and boy was it the best place we had landed.This process can be rather daunting, especially if you are dealing with a service provider that is not efficient and lacks communication. We have previously used service providers who did not involve us in the process like Tombstone Factory did. I particularly appreciate that Tombstone Factory brought a personal touch to the services provided and literally made us feel like we were their only priority. Everything was done and delivered according to communicated time lines. This has by far been the most stress free and beautiful experience and I would highly recommend their services to anyone who is value, quality and service oriented.Thank you so much Tombstone Factory, you have outdone yourself and the Kortjaas Family greatly appreciates all that you have done.Love and Light.Ntsoaki Kortjass-Sibiya
Had the best experience, J was amazing. Thank you very much, we are very happy. The stone looks beautiful.
I am very happy with the service I got from Tombstone Factory. Very efficient & good at communicating with clients. THANK YOU!
I’m happy with the service I got from them, definitely going back again......
Thanks J,Your service goes beyond the stars.
Exceptional service, was kept informed and involved, Im very happy with the service I got from Tombstone Factory. Very efficient & good at communicating with clients.....definitely the place to go for tombstones, hassles free🥰
I love their services and their beautiful tombstones, i will definitely recommend them to anyone for the best, efficient service delivery 110% happy.
I had a wonderful experience having dealt with Tombstone factory recently. The service was excellent from day 1 of my interaction till the installation of the tombstones, a week before Xmas which made them ready for viewing on Xmas day. The workmanship was superb and the service was efficient. They kept every promise made and delivered on time. A special thank you to Jelena for her outstanding service and professionalism and for exceeding my expectations. Your client centricity is commendable!
A big thank you to you all at Tombstone Factory. A job well done and you exceeded my expectations. Your patience, creativity, the list goes on. I am so proud of you and wish you all the best. The headstone is something out of this world.
A heart felt thank you to Jelena and the team at Tombstone Factory. We bought my moms tombstone in Dec 2019 , the service and the warm welcome was amazing. Jelena told us that the Factory will close for Dec holidays , she will prioritise our stone for early 2020. We were all happy. We agreed on installation date, boom lockdown level 5 was imposed. Jelena kept up posted during level 5 and 4. Beginning of June she told us she is going to enquire at the cemetery if they can install. Mid July i received a text that they are ready to install on the 27th of July. This morning we got a call to meet them at the cemetery..what a stunning job, my family is grateful for the wonderful and beautiful stone. Not once did i fear the worst over the 5 months, i believed that once the rules were relaxed you were going to deliver and indeed you did.Thanks Jelena, thanks Tombstone factory...Mtshalis Family.
Hi Guys my Name is Godfrey I like to share peace of mind and Excellent service I got from this company.It was not easy to choose which company we should trust untill I took a drive and come across this company in Wynberg, of course I believe in what I saw on their market bill board outside and I decided to go in and inquire more about services and products.The lady by the name of Janele she the one who welcome me and take me through their services and products with warm welcome. This was my first ever experience how other people value their client and deliver quality of work as promise.Their work ethics is 100% ,Services 100%,communication 100% and everyone treated as last customer of their business So so happy about what we expirance working with Janele.I will recommend all ma friends and family to look no further for Tombstone but Tombstone Factory is the answer of all! Guys please keep up the good work as we know that words of mouth is the most powerful Marketing weapon in this world❤❤❤.RegardsGodfrey
Great service.Beautiful good quality stones.Jelena is an absolute pleasure to deal with, efficient and friendly. Thank you so much for the beautiful stone and for your professionalism, you made the whole process so easy. Thank you so much!!!!I would definitely recommend Tombstone Factory to anyone, without hesitation.
I have never in my life got the best service like I got from Tombstone Factory. We were welcomed with opened arms and warm hearts. Jelena is the main star above all (Thank You so much). You guided us in all that we needed to do without complaining, God bless. TF delivered our stone a day in advance and it all went down smoothly. THANK YOU A THOUSAND TIMES
The service I received from you was so amazing from the first day. You are the best even your installing guys(Godfrey and team) they dont just install they advised me and was so amazing to work with them.Keep the good job up..... 👌👌👏
The team from Tombstone Factory are such amazing, from their advise on what you have as an idea to making it real....I had an awesome experience with my service....Jelena, Phil and the team thank you ever so much for making my memorable moment to be such perfect.Thank you
Exceptional customer service. Feedback and communication was very impressive. Installation team did a great job. Thank you Jelena and Team!
Ohh my goodness! What an EXCELLENT SERVICE received from Tombstone Factory. I was so emotional with JOY when I saw the execution of my mothers Tombstone. Im so humbled by the beauty that Ive seen and how they handled the whole process from the beginning to the end of this project. THANK YOU SO much Jalena and the team for such an amazing SERVICE! Keep it up!
Thank you Tombstone Factory for the lovely work you have done, creating an unforgettable memory for my mother. Always keep in touch in the process, everything was done with passion, commitment and dedication. Thank you, Thank you, Thank you so so so much. My entire family now recommends you all the way. Even the team that installed the Tombstone were friendly and done job extremely careful with good manners and respect.
A great thanks to Jelena, Filip and Godfrey. When I talk about service excellence at its best I choose to credit the Tombstone factory. This organisation is honest and reliable. If you want a beautiful Tombstone with a neat stable foundation, Tombstone factory is a master of this. Im really satisfied with their service. There was an error on the lettering, it was not their fault as I was the one who made a mistake, and the stone was already installed, but guess what? they were happy to help me without extra any costs. Their service left me amazed indeed. I need a thousand tongues to thank the Tombstone factory. If you want service without hustles I recommend The Tombstone factory without hesitation. I will call again soon as I need more stones. You guys are stars. Thank you once again. Happy Client Ishmael. 😁✨💫🌟⭐️👌🏿
Excellent service. Expectation exceeded!! I am beyond happy with your service guys and with confidence, i recommend your factory to anyone planning to put a tombstone for their loved ones who have crossed over.
We received a great service and thank you so much Tombstone Factory
The service I received was excellent (Thank you Jelena) and will gladly do more business with these guys in future. Thank you again and keep the excellent service up
A very caring team that designed our tombstone according to specs and in time. Loved working with Jelena who took a personal interest in executing the project with us. The personal touch makes all the difference. Thank you again
What a an amazing service I received from Jelena/ Tombstone factory, from the inception of my order to the completion and installation of my grandfather’s tomb. The workmanship was on point and advise that the team provided during the installation process and their patience too. Thank you for a job well done.
The staff is very friendly. The service is very efficient and of great quality. Thanks a lot Tombstone Factory.
Thank You Tombstone Factory. The service that I received was excellent and professional. Jelena is a gem and a major thanks to Filip and Team!!!
What an excellent and exceptional job they did for us..Thank you Tombstone Factory for the Good Job...🤗🤗
Thank you Jelena and your team for the excellent service, what I like the most is your patience when dealing with your clients and that you delivered the exact tombstone design that we requested in memory of our beloved mother.
I would like to thank Jelena and each and every employee at the Tombstone factory for the compassion they had in talking my late daughters memory and crafting it into stone, putting yourselves in our shoes and sharing our pain and understanding our overwhelming emotions. Thank you for making our experience great and not making us feel like just a customer paying for a service.I know my princess is happy with her castle. 🏰
Jelena is an absolute star, a service manager that fully understands client care. Not only did Jelena jump hoops to get a very big and complicated double tombstone ready in record time, but totally bowled us over. The stone was immaculate, the craftsmanship outstanding by any standard and the product was delivered and installed on time, despite extremely tight timelines. Thank you Tombstone Factory for pulling out all stops and involving us at every step of the process in creating the stone.You come HIGHLY recommended.
Best customer service ever. Jelena was so amazing, giving feedback constantly.Thanks to Tombstone Factory Staff.
There are no words to describe my appreciation for the professionalism, service and quality of the work delivered by the Tombstone Factory. 🙌🏾
Excellent service, was kept informed through out the whole process. Work is excellent. Thank you
Very special experience and service we received from Jelena and her team, we are very thankful to you for honoring my wife with such a beautiful headstone, we are eternally grateful, God Bless 🙏 you all
What an AMAZING experience. Jelena no words can do justice to the service received. feedback, advice, changes, patience, everything was on point. Thank you from the bottom of my heart for everything you did. I would DEFINATELY recommend TF to anyone. Thank you thank you
I just bought a Tombstone for my grandmother and I must say I appreciate their service... Best service I have ever experienced with Tombstone shops.. They are so professional, they provide constant feedback,they deliver on time nd their stone is quality. Im a happy customer nd I recommend them to anyone who want to buy a tombstone. Thank you Tombstone factory... Continue being the best in providing excellent service to your customers
Im very happy with the stone and the service rendered. Thank you
Very much impressed with the service they give always informs the client with the progress deliver what they promise on time .Just love their work will always recommend them to others .Keep up the good and beautiful work
Their options are great and the service is even better. I cant give them less than 5 stars. Thanks
I had the most amazing experience with the company From the inception right until the end. They made me feel like a friend of their company and received an exceptional treatment. The drive from Johannesburg to the outskirts of polokwane and driving on a gravel road for almost 2 hours whilst checking on the condition of the stone was touching. The stone is beautiful .. Im humbled and grateful to have been part of them....
My mother, Felicia Ntshangase, ordered a memorial bench in loving memory of my grandfather. The level of service, constant feedback and professionalism at Tombstone Factory is simply marvellous. Thank you.
The best service ever received; thanks Jolena for going an extra mile in providing the best tombstone for our late parents. You guys were God send🙌🙌🙌
Awesome service! They come highly recommend.
I received the best service ever thanks to Jelena and the team
Very friendly and very efficient they installed my Dads tombstone within 3 weeks
Excellent work done. They are dedicated to service clients well. Recommended. Thanks
Would like to applaud the Tombstone factory for the excellent service we got to them.. Their skill of team work from their offices till u fully install the Tombstone is beyond measures..Youre all guys are the best ...Team Claudia; Phillip & the rest Im sorry not to mention all u guys who made magic today so my fathers memory to remain forever...Much appriciated..Thank u so much...Tombstone Factory Wynberg -Johannesburg 👏👏
The best ever, perfect service and they deliver in time with no hiccups. Thank you for your services
Excellent , highly efficient,cost effective and friendly service. I would highly recommend Toombstone Factory. Service with a personal touch.
I Nomonde gives the Tombstone factory a thumbs up..with their work..theyve done a great job for me on the 4th of May. Best services ever youll never regret.
Most wonderful service received, friendly staff you get updates no need to panic .Jelena was very helpful and so sweet. Thank you guys for the most superb and brilliant work much appreciated.
Great service, very accomodating and professional. Your work is outstanding. My brother’s stone is gorgeous.
Thank you for the best service ever. I will recommend anybody to go here. Thank you to all staff involved in the making of the tombstone and the erection but most importantly THANK YOU JELENA you made us the happiest and also so comfortable through it all. Keep going Tombstone Factory all the best for plenty more years ahead. Regards The best ex-wife everrrrr!!! Hahaha.
Hi Tombstone Factory family.I want to say thank you for the amazing service you provided me and my family.For the design that came out better than the sketch expectations.For the fast response to any enquiry or issue I have had that was resolve exactly on time.From my entire family, we thank you for the bottoms of our hearts for the beautiful tombstones my gramz receive and your spectacular service.A happy customer: Victoria Phiri
We approached the Thomstone Factory to assist with the erecting of a very special and unique tombstone for my daughter.Having our best intrest at heart they had gone beyond exceeding our expectations in doing the stone for us.They had sourced a artist to engrave the special effect my wife wanted and the stone came out very beautiful and unique, so different from anything I have seen before.THANK YOU TO THE STAFF AT THE THOMBSTONE FACTORY on a JOB WELL DONE
I received an excellent service from Tombstone Factory.well done guys it nice doing business with you.Thami Mankenkeza from Vosloorus
Amazing service and quality, will never go anywhere else!
Jelena you the best , Thank you for everything, best service ever received, from beginning to end
Thank you for the very good service that you rendered in helping my family create a memorable Tombstone for our Grand parents. Thumbs up to Malvin Ndlovu, Ousie Sini & Marko for your professionalism & constant feedback given to keep us up to date with the progress. Keep up the Good work!
Best service ever!
Quality work and excellent customer service.
Amazing service form Marko!
Excellent,service.Thanks to Jelene & the team
Thank you for the varius suggestions in design, you are really hard workers!