Great service. Staff allows you to taste, they recommend good combos and are patient and friendly.

Family enjoyed their ice cream. I tasted everyone’s 😇 to write a review of course. Husband had cookies and cream. This was my least favorite. Very gritty and crystallized. Felt like it had thawed and refrozen or something. One kid had a double of salted caramel and a latte flavor. The salted caramel was super sweet but really tasty. I had two bites of that one. It was my fave. I didn’t try the latte but she likes it. Other kid had a double of Vietnamese coffee and malted chocolate. The coffee was not overly sweet and had a nice flavor. The malted chocolate as my daughter said tasted like the outside coating of my protein bars. Probably not the best comparison but it wasn’t terrible.

It is definitely worth ALL the hype! Great variety of ice cream flavours! The ones Ive had were all delicious!

Their ice cream is always refreshing, tasty and delicious. They have rennovated their store in parkhurst, it feels really spacious. I still enjoy the customer service, happy and respectful.

, would be nice if there was more than one person helping to reduce the time in the queue. the ice cream was amazing

Very warm welcome stuff and stuff knows their products and what customer service means.

After their waffle maker was fixed we finally got our ice cream fix! The batter was still frozen, but we were willing to wait after we were disappointed the previous time. The ice cream is out of this world (as usual) and the service was good and friendly, although they were slightly unprepared. The atmosphere in the middle of the noisy mall is not the best so we might look for a different branch next time.

You dont know ice cream until youve tasted Pauls Homemade ice cream. Not only does it have best ice cream, it has a variety of flavours for you to choose from. Indulge your tongue with some exotic flavour. Take your tongue on an adventure 😜

Perfect ,perfect, perfect !!! They sell the best ice-cream honestly my new favorite is the carrot cake ice -cream .

The best ice cream ever!! A great variety of flavours and the absolute best possible solution to a hot day.

I love the variety of flavours, there are some one wouldnt even think exist. Pauls is officially my new favourite ice-cream spot.

Love a good ice cream. Pauls Homemade definitely ticks thats box. A variety of flavors to choose from and very delighted to have found a vegan option, which was really good.

Best icecream ever! Demolished two generous scoops of Birthday Cake flavour - delicious!

The Ice Cream is ok, not as amazing as everyone made it out to be. The vegan option was good at first but has an after taste and the sorbet is extremely sweet. We wont be rushing back soon, unfortunately.

When you walk into this shop it smells like fresh waffles which is great. Otherwise ice cream is really good. They have a flavour of the month which is always something different and interesting. Its awesome to see a South African local business take off and establish itself. I remember getting boxes of Pauls from the Engen garage on Empire Road and now they have grown to have standalone stores. Local is Lekker

Always delicious flavorurs, quick and friendly service.

Favorite ice cream joint. Affordable and friendly staff

Best Ice Cream ever. Especially the buttercake flavour. They have the cookies and cream and and the birthday cake flavour. Its all very nice. I ordered their rainbow cake as well and it was moist and not too sweet. Just the perfect combination. The staff is really friendly and very efficient

Great ice cream. Really good milkshakes. My wife enjoyed the vegan chocolate option - really good for an ice cream made without dairy. The staff are super friendly an really complete the experience - I do hope that in time the staff will get some sort of staff discount to try the flavours, they really deserve it! Great experience overall

You honestly cannot beat this ice cream. It is consistently amazing. And even though you might only order one scoop - boy do they make sure to make it a solid, full on, decent sized scoop.Be sure to ask what the monthly special is - you dont want to miss the opportunity to give peanut butter and jam toast ice cream a chance!Best of all - it is locally made!

They always have the most interesting flavors you can choose from.But the new store has limited flavors not sure if they going to add more.The freezer is always loaded with great flavors to grab for that on the go moment. Always interested in what new flavours they come up with.

Delicious ice cream with some very unique and original flavors. It’s a great place to grab a quick ice cream on the go or even sit down and have a catch up with friends.

Really good ice-cream definitely worth a visit. They didnt have my desired flavour at that moment. But generally good service. and have very distinct flavours. 👌

Without a doubt the best ice-cream you can find up here. The Birthday Cake flavour is a particular favourite; something no other place does as well. Absolutely worth the time and money to get, highly recommended.

Great ice cream. Although the staff are sometimes not very friendly, especially when you want a sample taste. They get grumpy. They dont give a friendly and welcoming environment.

The best ice-cream you can find anywhere in Johannesburg. They have many option some are even vegan! Definitely worth it!

Lovely ice cream. The birthday cake flavor makes me feel like a child eating cake batter.

Great Icecream. I had the sugar free version. It was good. The rest of the family had the regular. All enjoyed. Highly recommend

One of my favorite ice cream place, lots of veriety.

Delicious ice creams.

World-class homemade ice cream. Absolutely worth the money. Variety of flavours and the service is excellent with helpful staff. I recommend it to anyone.

Pauls ice cream never disappoints. The flavours are splendid. It should come with an addiction warning! The Birthday Cake flavour is a family favourite. Staff are very friendly.

I like to treat my favourite ladies.A taste of magic....During easter they came up with the HotCrossBun flavour... wow....just wow.Broad variety available...many interesting tastes, caters to sugar free requirements as well.They have a few serious favourites and are always interested and open to new flavours

This has to be the best ice cream I have tasted. Big fan of the Vietnamese cookies and cream. If you have a sweet tooth and love ice cream, a must. Lovely ambiance in the small store with very friendly staff.

Their vegan ice cream isnt truly vegan. Dark choc flavour made with milk choc. I think they used to use cacao. Otherwise, yummy enough.

Nice ice cream and nice vibe at the small shop. Love that youre able to taste flavours before buying.

Best ice cream in the Joburg-Pretoria area in my opinion. I know vegan ice cream sounds odd but if they have the vegan dark chocolate, surprise yourself and try it. I promise you it wont disappoint

Tastiest ice cream you can get! Birthday cake (the signature flavour) never disappoints.Not cheap, but still more affordable than other similar offerings.Rosebank branch seems a little dingy, but is clean and well kept.

Love all the various flavors! Each flavour is unique and very flavourful! Definitely the best ice cream In South Africa hands down!

All ice cream is good, some just better, Pauls is up there with the best.

Pauls ice cream use to be so nice, I was a regular consumer here. However the variety of ice creams are not as many as it use to be. Service is poor. The cleanliness is Okay. Location is perfect, good place to chill with friends.Ice Cream: 5/5Service: 3/5Hygiene: 4/5Location:5/5

Delicious ice cream, just bad customer service, any idea how to get ahold of Paul?

Oh my, the flavours, the texture, the quality. Pure perfection! Today I had the smores flavour. Only thing I dont like is having to choose each time because its an incredibly difficult choice with the assortment of flavours. Great prices and the staff are always incredibly friendly and helpful.

Birthday cake flavour is amazing. Think cake batter as ice cream. Loses a star for not so great sit down experience.

Service was good, despite being busy. Waffle and Ice-Cream taste was average for me.

Always try something new.

Very cool place

My friend and I had a craving for ice-cream so we ventured to this gem. Man, did we get served! The flavors were lit. We were spoiled for choice. When we did eventually decide what we wanted, we were scooped up deliciousness that paralysed us into meditation. Carrot cake flavour is unbelievable. Thixo! Thank you. Um, I think you need more slots in the fridge for more flavors so we can find our faves more often. One can never be sure what to find when we come. It would be great to always find our flavors available.

This place has the most incredible ice cream! The Vietnamese Coffee flavour is magical!

The lady that served us was very friendly and informative, made the service at Paul’s in Rosebank the best. Thanks to Belinda for the best customer service.

The best ice cream Ive ever had. And the staff is very friendly.

Always the perfect treat. They do sometimes run out of flavors though 😩

Best ice cream cake ever! Will definitely be coming back and getting the larger cake! Highly recommend the birthday cake flavour.

Really poor service. Check your change as wellWe were given the wrong flavour ice cream on the waffles.The ice cream is really great .poor service leaves a bad taste in your mouth well after the ice cream is finished

I love it! This ice cream tastes like heaven! 😌

There is no better ice cream than Pauls. I absolutely love it! And the flavours - so different, yet so delicious

Love it!! the ice cream is devine and the staff is very helpful patient and friendly

Great service and selection. They have pretty awesome vegan ice cream as well

Yummy in my tummy! Pauls ice cream is just smooth, creamy and quality each time.

Heavenly ice cream with beautiful texture. Loved every bite and its not even expensive

Great selection of ice creams and milkshakes. Staff is friendly and attentive!

Truly brilliant icecream! Granadilla & white chocolate, sugar free coconut & almond icecream amazing.

Love the Ice Cream. Hate the Store. It is just to small for the amount of people that visit Rosebank Mall. Would rather just go to the one in Parkhurst on the way home...

A little pricey but makes up for that in taste and good service.

Without a doubt my favourite ice cream. Lots of interesting flavours served in generous amounts. Wish theyd keep the Coffee and Oreo around more though!

Great ice cream and even better service. Always a great variation of ice cream & sorbet flavours

Ice cream is delicious. But unfortunately there was no waffle mix so could not have waffles.

Great place to stop for a quick indulgent treat. Delicious homemade ice cream with several fun and innovative flavours. You definitely have to try the banana and Nutella!

Always loved Pauls homemade ice cream but I feel that the rosebank branch has deteorated over the last year. Still great ice cream though.

One of the best ice cream spots in Johannesburg, an impressive variety of flavours. Their monthly original creations are always a treat; although all their flavours are delicious and decadently sweet.

Unique flavors and delicious ice cream.Theres a flavour for everyone.

Very clean and helpful staff

A must try and best part you get to taste the flavors before buying

This review is very branch specific, some are far better than others. I would recommend a visit to the Parkhurst store anytime.

Best ice cream or sorbet u will ever find.

The icecream is obviously really, there was a mint and brownies flavor it is a must try

They certainly have interesting flavours! Check it out if youre ever strolling through Rosebank Mall.

Great ice cream. Service? Can do better.

Oreo peanutbutter nutella.best flavor out there.enjoy

A home made ice cream shop.it has low fat sugarless ice cream as well. Worth trying !

Pauls is generally some of the best ice cream in Joburg. The Zone branch is small but still serves cones of perfection. The staff is friendly and helpful.

Fabulous ice cream. Never disappointed. Delish!!

Great ice cream and nice for a treat. Ice cream cakes are great too, just be sure to double check your order as mine was sent to the wrong store on the day of the event. They dont deliver on sundays.

Great ice cream with an unbelievable selection of exotic flavours. Friendly staff.

Always a treat! Great flavours. Scrumptious!

Awesome service and tons of unique flavours to choose from as well as specials during the festive season.

Its okay. Not Gelato but good.

Best ice cream in the world. Birthday cake is delicious.

Not only is the ice-cream outstanding, but the staff are always friendly and helpful; prepared to go the extra mile for customers.

Service was phenomenal. Ice cream was just as good

Birthday Cake is the best ice cream flavour and great service

Simply the best ice cream you’ll ever have. Brilliant service too!

Theres always a new flavour for the adventurous ice cream lover as well as classic flavours for those looking for a more familiar taste

Unique taste and functional call and collect options for your catering needs

Lovely friendly service. Amazing friendly and they have doggie ice cream :)

Absolutely delicious ice cream cake, I just wish they had a delivery service as Ice Cream cake is not easy to collect and transport on time for a party you are hosting.

Friendly staff and incredible ice cream. What more is there to say?

Cool little store serving the most delicious ice cream. It can get a little cramped when busy.

The best ice-cream ever! Clean place, service is a bit wanting and there isnt much sitting space.

Amazing ice cream, the take away ice cream is equally as amazing as the ones on display.