user
Furniture Warehouse (Randburg store)
Shop 1, Malibongwe Dr, Kya Sand, Johannesburg, 2169, South Africa
Appearance

Comments
Co
Review №1

Absolutely amazed by the service! Michael helped so much! They were all friendly and very accommodating even when we got the wrong size couch for our house. Quick turn around times and always a pleasure to deal with them! Also a much better selection than most places we went and saw, with different variations of each piece.

Ca
Review №2

I had a most positive experience dealing with Raymond at Furniture Warehouse. I ordered two garden benches online. The next morning I had a response with a quote. Within two days I had my benches delivered and placed in my garden. Thank you Raymond for making it happen.

Da
Review №3

Excellent service received. Michael went out of his way to accommodate us. Really happy with the couches we have from this store. Highly recommend.

su
Review №4

A Brilliant morning spent with Michael and Raymond, both of whom went the extra mile for us, they were patient, kind and so professional. Being wheelchair bound I usually feel invisible people, but these two gentlemen were so helpful, respectful, attentive, knowledgeable and we could not have wished for better service ANYWHERE.

Th
Review №5

Thank you Raymond and everyone for the excellent service when we came to order the bed. We got there when the store was about to close but they accommodated us until we got what we were happy with.

Da
Review №6

We had absolutely amazing service at Furniture Warehouse. Michael assisted us with everything we needed. The customer service he provided was absolutely spectacular! Thank you Furniture Warehouse and Michael for such a wonderful experience! We will definitely be back!

Ts
Review №7

We are very happy about the 3 sleigh beds that we bought from furniture warehouse, the quality is so good, the furniture was delivered in good condition. The goods were delivered very quickly. We had a very good customer service from the sales consultant and the delivery guys.

Te
Review №8

Great Customer Service!I want to thank Michael and his team.The ease of shopping and the range that they have available is excellent.Friendly and great service from beginning to the end, kept me informed all the time.Please it keep-up, will go back and I strongly recommend Furniture Warehouse to any one looking for furniture.Thank you again.PS: There pricing of there furniture is also excellent!Tertius Naude

Ja
Review №9

Very happy with the furniture! Whilst I did have a long lead time(that they clearly indicated when I ordered) I was especially impressed with sales service keeping me the loop on the status of my order.Thanks very much!

Li
Review №10

Thank you for very good service and well priced products. The kids are loving the loft bed and toy chests.

Ki
Review №11

I ordered a bedroom suite which was not in stock, but Peter Chenzara ordered it from the manufacturer and it was ready for collection well within the stipulated time frame. I would like to extend a big thank you to Peter and the rest of the Furniture Warehouse team for their superb customer service and excellent quality of product.

Ri
Review №12

Michael was an absolute help.. Process was easy, Michael kept me updated on the progress... The delivery gentlemen were very professional. Will definitely buy from them again.

am
Review №13

Expensive and they dont give on credit like they say

In
Review №14

Peter Chenzara and the sales team at Furniture Warehouse are the best!We got the furniture we needed for office and home with fast delivery service too. Highly recommended for anyone seeking great quality furniture at the right price, combined with excellent service!Thank you gents, we will support you again in future

JO
Review №15

Nice furniture and friendly staff. Their online order system can improve though, and that is true for all the furniture stores I have dealt with.

Ca
Review №16

Great service! Very friendly and helpful staff! Our girls love their bunk beds. Thanks.

Li
Review №17

Great & effecient service received from Peter at the Randburg store.The pedestals purchased are stunning and of great quality, my room looks exquisite.

LE
Review №18

Lovely furniture . quality that we often dont see these days at fair prices .

Mo
Review №19

Perfect range if you value function and are tired of always seeing irritating artsy pieces that cost an arm and a leg yet cant accommodate either. Customisation options available and good service. Value for money with no chipboard in site- a rarity for sure.

La
Review №20

We purchased the sleigh headboard and the delivery was on time it’s true to size and we happy with the product

Hu
Review №21

Good furniture at very decent pricing, beats the flatpack alternatives . Easy to place your order online and the team keep you updated as to when your item/s are ready to be collected. They have a showroom as well.

Yo
Review №22

Excellent service, thank you!

Jo
Review №23

Wide range of indoor and outdoor furniture. Service could be improved

De
Review №24

I am very happy with the service. I ordered a couch that did not come out in leather I wanted and Ryno went all out to get it manufactured for me and also gave me a bit of grace to finish paying for it since it was a high value item. Got delivery yesterday and its a perfect fit for my house. Cant wait to get my dinning suite from them ... :)

Jh
Review №25

The stuff are friendly specially to Ryno.. The product quality are great and worth it!!! Keep up the good work 👍👍

NG
Review №26

They delivered my order in good condition at limpopo mokopane with a reasonable price and their service was excellent 💛💚

Mo
Review №27

Furniture Warehouse has an amazing product range that is well priced and Very helpful staff.

Sh
Review №28

Polite Sales - Best Products

Ry
Review №29

My first experience was excellent.Michael and the rest of the staff were friendly and very helpful. More importantly, their furniture seems to be of good quality at a great price! Time will tell, but for now Im very happy.

Mi
Review №30

Purchased an office desk today. What a pleasant experience and professional help from Michael. You guys are the BEST! See you again soon...

Re
Review №31

Thier customer service is exceptional and they delivery on time, and update you on every process of your order. Thank you Peter

Da
Review №32

Furniture Warehouse Randburg is an amazing store that was extremely helpful and ensured that all my requests was met. A huge thank you to Peter and the team. I can highly recommend them.

Li
Review №33

I got fast and excellent service. I was notified before hand of the delivery date. The bookcase that I bought is very good quality and looks beautiful. Excellent workmanship. I would definitely recommend them.

Th
Review №34

A very reasonable place with good things

St
Review №35

Thank you Trevor for awesome service. Me and my family are enjoying our new recliners. God Bless.

Pe
Review №36

We ordered a couch but we were not satisfied with the colour when the unit got delivered .Michael engaged with us and offered us an alternative fabric that was close to the colour we wanted and delivered the item for free.Thank you for your awesome service Michael.We would definitely recommend Furniture Warehouse as the store of choice when looking for household items :-)

Gi
Review №37

I purchased a double bunk. Good Quality. Fair Pricing. Friendly Service. I would buy from them again, definitely a trusted company.

Te
Review №38

Quality Furniture at Affordable Prices;I am duly impressed by the the extensive range the Furniture Warehouse in Randburg boasts, they have everything for every living space you can imagine.One of the main drawing points is their affordable prices which are even lower when these items are on sale - which more often than not. If you are fortunate enough youll find what you want already in-stock or the staff will kindly order it for you to your specifications.The only pin-in-the-eye experience I am not fond off is their subtle communication. We orders an item and were told that the lead time would be 4 - 5 weeks, on the last day of the 5th week we called and we were told that there was a delay with our order from the manufacturers side. A simple call would have sufficed to inform us of this minor delay.Nonetheless, our order arrived on the dat they promised it would after the minor delay. It is, as is expected from an establishment that carries the quaint caliber of Furniture Warehouse, well crafted and sturdy.If you are looking for great variety where office or home furniture is concerned visit Furniture Warehouse, you are sure to leave with something of value.

Ts
Review №39

Top tier service from a very pleasant sales manager and the rest of the team. Reasonable prices and great quality too.

Ti
Review №40

Ordered some lounge furniture and it arrived on time 3 weeks later as expected with prompt delivery. Thank you!

Lo
Review №41

Over priced and furniture not good quality.

Ci
Review №42

My recent dealing with Furniture Warehouse Randburg wad excellent. Michael and his team are extremely helpful and efficient.Thanks for the great service!

St
Review №43

Lovely furniture at great prices, not to mention the friendly staff.

Sa
Review №44

Great variety of indoor and outdoor furniture.

Me
Review №45

Fantastic service!

Ch
Review №46

Thank you to Ryno Germishuys for the excellent and friendly service. You made us feel right at home.

vu
Review №47

Agile customer service.

Ka
Review №48

Could have larger variety of dining chairs

Co
Review №49

Very helpful and friendly service. Good quality products.

Vi
Review №50

They delivered within an hour of buying the furniture off the floor. They custom build most furniture pieces. Affordable.

He
Review №51

Great range of stock - cant wait to be back again. Thank you all.

Ta
Review №52

We received excellent service from the staff at Furniture Warehouse. Their products are very affordable and made at a quality that belies the low price point.

An
Review №53

Nicely priced Quality Furniture. Would be 5 stars if they had a functioning Aircon. We almost walked out without buying anything due to the unbearable heat.

Re
Review №54

Love this place, great staff great service

Ph
Review №55

Ryno gave us excellent service!

De
Review №56

Great service from Peter and his colleagues.

Ch
Review №57

It’s ok...Salesman was clueless on the difference between two different chairs, both at different prices.Not very communicative, and basically walked next to us and told us the prices.Maybe a bit of staff training could go a long way.

Ni
Review №58

The clearance store/section is here as well. Items that are on the website is not at the store...... The website needs to be updated regularly.

Ch
Review №59

Great service by Peter ! Thank you.

Da
Review №60

My advice is stay away from this place. After 6 six weeks, the only good thing that came out of my horrible experience with this store was a refund. They have absolutely no customer service, none, zero, zilch!!! Be prepared to make countless calls to them with no reply back! Note to store, your customers are the reason you exist, poor service and not resolving issues that are your problem will in no way bring you return business...…….

Ru
Review №61

Great Service and Quality. Staff went out of their way to deliver the furniture and to assemble it. Would not shop anywhere else for furniture but at Furniture Warehouse.

He
Review №62

Fast friendly service

Li
Review №63

Its big and theres lots of variety. Most of the living room/lounge items are for big homes though.

Me
Review №64

Good stuff but stock not yet available due to supplier closure for holidays

Ti
Review №65

My pedestal had no handles for the drawers! And it was already wrapped and packaged... This means theres no quality control between the factory and the shop.

Ja
Review №66

Great service! They said couches would be ready in two to four weeks I received my couches two weeks after order was placed 👍🏼Thank you Jaco for all your effort. You are an amazing salesperson always willing to assist! Will certainly recommend.

Ca
Review №67

Had the pleasure of dealing with Jack, he was professional and efficient. I highly recommend their services

Ma
Review №68

Great prices but service is a bit slow. Have to ask people to help you. But a great bargain shop

Di
Review №69

I went to buy a bed today and was greeted by Cyril at Furniture warehouse in RandburgWhat an amazing and professional sales person. Cyril was happy, smiling, confident, he showed me the different mattresses and explained to me the different prices, makes etc. He knew his stock and was above and beyond just an excellent sales person. He organised delivery the same day which was efficient and reliable. I will keep going back to Cyril if I need any furniture for my home. Thank you Cyril! Keep smiling.

Cl
Review №70

Initial impression was good service - However the last 4 weeks has shown serious Lack of customer service and amazing that one has to continuously follow up to find out on status of purchase and delivery

Nt
Review №71

Excellent service. Was pleasantly surprised about the level of customisation available.

Tr
Review №72

We were in and out of the store in 15min with what we wanted and all paperwork done. Jaco was efficient and friendly. Many thanks.

El
Review №73

Excellent service from Michael at Randburg branch! Excellent quality and workmanship! Can recommend to anyone!

Ca
Review №74

The service from Jack Meyer was excellent , followed through from start to finish and kept us updated on our order.thank you

Ro
Review №75

Waited for a bed for 8 weeks. No phone call, no follow up at all from the salesman. When i went to follow up i am greeted with very unprofessional behaviour and no interest in their customers. Made to feel like a second class citizen. It will be interesting to see if I will get my bed tomorrow

Mb
Review №76

Always ready to assist.

Ge
Review №77

We had a very pleasant experience. We were assisted and received impeccable service from Jaco Velloen. I will definitely recommend this branch.

An
Review №78

Good,delivery charge far too high.

De
Review №79

Very prompt and efficient service

St
Review №80

Staff members very polite Nice range of furniture Prices reasonably good

ni
Review №81

We had the most pleasant experience with the Sales man Ryno. Patient whilst we did ou shopping, guided us with the most patients! Thank u! Highly recommended!

Ph
Review №82

Great product and quality. Just expensive for me.

Fa
Review №83

Great selection of furniture. Good quality

Ts
Review №84

I liked it nice furniture

Br
Review №85

Great quality at good prices, and was helped by staff member Cyril who did all he can do to assist in my order and delivery. Great service thank you.

Th
Review №86

Unfriendly, slow service. Cyril is very unreliable, and another consultant there thinks that customers are stupid enough to believe his bs. They charge for things they say they will not charge you for. If you want the big brands in furniture and appliances, I highly recommend Tafelberg Furnishers (Hillfox). They go above and beyond to please the customer. For custom made wooden furniture, I suggest you go across the road to Mistrys - also great customer service.

FE
Review №87

Very poorly manufactured stuff. Its cheap. The furniture will be defective. There will be holes in the leather. They will replace it. But it will be come back weeks or months later. The delivery people will hit your appliances and knock holes into them and they will deny it. The manager will believe them and refuse to sort the appliances out without you referring the matter to another branch. Stay away from this unprofessional company!

Co
Review №88

Good deals, good service. Will definitely shop here again.

An
Review №89

Great, friendly store. Well worth a visit when comparing. They can beat any price

Da
Review №90

Great service and great product. The people here go out of their way to help you.

Ch
Review №91

Beautiful furniture at bargain prices. You wont be sorry, quality is superb

Je
Review №92

Big variety, well organised; bit of a drive out but wortg the money saved!

ry
Review №93

Very reasonable price and very helpful sales men

El
Review №94

The team there is excellent...Peter, Jack, Cyril are customer service personified 10/10

Ha
Review №95

Good selection. Prices not bad

PA
Review №96

Good quality in affordable price. Not to modern but good one

Bo
Review №97

Accessible point

Wi
Review №98

Good quality well price not big range

No
Review №99

Great prices for good quality furniture, very friendly staff

Cr
Review №100

Nonexistent staff in store, could not see prices on some of the floor items so I walked out and wont bother to go back

Information
100 Photos
100 Comments
4.3 Rating
  • Address:Shop 1, Malibongwe Dr, Kya Sand, Johannesburg, 2169, South Africa
  • Site:http://www.furniture-warehouse.co.za/
  • Phone:+27 11 704 5010
Categories
  • Furniture store
Working hours
  • Monday:8:30AM–4:30PM
  • Tuesday:8:30AM–4:30PM
  • Wednesday:8:30AM–4:30PM
  • Thursday:8:30AM–1:30PM
  • Friday:Closed
  • Saturday:8:30AM–4:30PM
  • Sunday:8:30AM–4:30PM
Payments
  • Credit cards:Yes
Similar organizations