Dont bother with these guys, jus move on and find a proper insurer!!

Please do not attempt to submit a claim at ooba as they just transfer you subcontractors. This would be my first claim in over 3 years of being with ooba. Something as simple as water leaks due to heavy rainfall that caused my ceiling to collapse is apparently not an urgent enough matter.I hope someone with any form of responsibility towards their company at ooba reads this as getting hold of anyone in a senior position is next to impossible.

We contacted ooba after researching their promise to consumers. It is a lie, their service & support is a farce & merely false marketing. I recommend you use anyone else other than ooba as they are a glorified paper pushers. All they do is submit forms that you have completed, they dont call, they dont assist they add no value whatsoever, so save yourself time and do it yourself or go with another institution as these guys are completely useless. home loan specialists what a joke. go elsewhere & spread the word that they dont help you because its the complete truth, the end.

Reacted fast in Krugersdorp

Stay as far away from these people as possible. I had burned myself twice already. When I applied for a home loan I found out that the agent was too lazy to send my application to all the banks. She only applied at FNB & ABSA. I had to apply myself at Standard Bank, Nedbank, SA Homeloans and initially got a much better rate than Oobas expert negotiators who apparently only send emails.Next mistake I made was to take out an Ooba Insurance on my building. Now that I have weather damage which is supposed to be covered on my building, Ooba ignore my claims. Rather take out insurance with a REAL insurance company.Im done with Ooba and they had cost me a lot of money, time and frustration.

Still awaiting my email as they promised to send me last week for the application

Really good at wasting ones time.