LOVE ITmy mom and i went there on friday and the food was brought to us in under 10 minutes the g-shake took like 15 minutes but it was still worth it because it tasted goodAs for there burger menu you can add a variety of toppings which is really amazing.ps: if the owner sees this review you are doing a good job
First time having some RocoMamas and the Campus Square branch did not dissapoint. Service was great and burgers were delicious. Will definitely be stuffing my face there again.
Great place, great service, that is hard to to find in SA😅
Chicken strips, super tender, spicy tasty. Skinny chips great.
The food was amazing.Burger 10/10Cheese bombs 10/10Drinks 10/10The chips 10/10Amazing experience and atmosphere
Today was the first time I visited RocoMamas but I must say I have no excuse for rocking up there I just loved my burger . Nice juicy burger with flavor thanks 😋 RocoMama it was worth the visit.
Service is good. Food always prepared as requested. And Leah (one of the cashiers) is amazing, she helped so much when I was there.
OMG, Chilli Cheese Bomb!😁. The service is also cool.
Customer care brilliant.food fresh and tasty. Wonderful place to take a date.just love tis place
Top tier eating place in Melville. Service is great
Place to be, what a vibe instore keep it up!
Great service . Good food and friendly staff.
Music was a little loud. But great service and food. Allowed me to stay there an hour after i finished our food.
RocoMamas Campus Square was great but I wasnt quite happy with the level of service I received because I had to wait for a bit longer than I expected before I could receive my order.
This is one of the best sit in restaurants in Campus Square with strict adherence to COVID rules. I enjoyed their food and their service quality was top notch.
The food was bad. The burgers were bland. We ordered the Shostar and Double cheese burgers and large chips. Straws would taste better than the chips were hard. The Gshake I ordered was like drinking cristalized ice cream. I was really disappointed coz we were really hungry. 😔
The menu has separate price tag for each item even the sauces .That makes it very expensive
Great staff, .not a.lotbpf outdoor seating
Good food experience. Well prepared and tasty. Our experience was made easy by the helpful staff.Will definitely recommend the store and I will return in the near future.
Recently we went to meet up with one of our friends for a buisness lunch. At 12 oclock the coffee mashine was not even prepped. The food ended up coming to us even before they attempted to make our coffees. Because of the open style kitchen we noticed that they forgot our chips and left half our food in the serving window(1 out of the 3 people recived their food and the other food only came around 10 mins later). When we received our food the burger was obviously cold and still no coffee in sight. Eventually more than half way through our food the coffee arrived. Dissapointed, We called the manager and explained the situation and gave us some free coffee. Yet one cup of coffee is a small apology for a very frustrating afternoon.
Oh no this place is a complete nightmare. If they were not wearing uniform Id know they were staff :/
I waited for quiet a while (20-30min) but it was totally worth it!! I love how you can create your own burger, 10 out of 10😊!!!
Excellent customer service. Food was very well prepared and served timeously. Friendly waitress and the cosiness of the place is a plus on a rainy day.
Ordered delivery to my home, where most dont deliver, they were on time and friendly, would recommend the ribs, OMG OMG best meatyness ever!
One of the best RocoMamas ive dined in, great staff.
They make delicious burgers! 🍔Its a nice place to sit in and have your lunch/dinner after a very long and tiring day.
The service was quick and theyre stuff are super nice to customers
Awesome bugurs awesome service will highly recommend
The worst customer service EVER first lf all i get assisted with an order long after other customers who came there after me, rheb my order takes extremely long and once again people that ordered after me still manage to get their take aways before me as well, if my money us not good enough as all these customers coming to que after, me and then to top it all off this young girl working the front till today, obviously now no one knows her name, but description, Indian, grey rocomamas shirt short needs to be trainined on how yk speak to people who is already, annoyed and frustrated with their service and not just bloody tell me, listen Ill call you when its ready. Rocomamas Campus, i will never spend my good earned money in your establishment again
Just a first time meal will recommend it.
Great place. I like the outdoor sitting more
There was no one at the teal....I was just standing there until I went over to someone at the beverages to ask for help
*We were served cold food after waiting for a while.*When we were finally served, the feta on the salad we ordered didnt taste good. We reported it same time, and they thought to add dressing over the bad salad. 😨😰. They later voided it as we refused to eat it.* The waiters on duty need a little more training as they were confused on our order and not approaching us .Extremely disappointed👎🏽👎🏽👎🏽Thank you for getting in touch with me and sorting everything out🙏🏽. Was much appreciated.24-09-2020
Definitely my favorite burger joint
Friendly service and delicious food served quickly
Service very good
Excellent service and quality food
Nice and sumptuous food
Good food but they dont have enough cutlery. Lol
Excellent service and friendly staff. Food is amazing and fresh always.
Friendly service once you enter, was in a group of 7, food and drinks was not a long wait at. Will definitely return to this outlet again.
They provide excellent customer service and their food is delicious
Super awesome Rockstar service.
If I dont order via Uber Eats or Mr D Food, I purchase directly from the store. I have never had a great experience, theres always something wrong. Recently paid for items that werent added to my food as requested, after numerous attempts to contact the store there was no response.
Great restaurant with awesome staff. Wasnt too impressed with over the counter staff, seemed to really not care or unwilling to land a hand to floor staff, who seemed to be battling orders (to a point where a family left before placing an order, received drinks, settled the bill and left from what looked like a disappointment with service).
The burgers and wings are nice and well priced. Ribs are ok and not consistent can be tough and not enjoyable
Service was superb.
Good points:-Very tasty food-Amazing variety of food-Staff are friendly and accomodatingThings you can improve on:- The chips need to be cooked properly, sometimes theyre served raw- Lacking staff- The music was blaring and needs to be toned down as I couldnt hear myself talkingIf you can improve on these things, the standard will improve greatly.
I love their hot chips with cheese and red chili
The food was great and a lady served us and was very kind...great service 👍
Food was great service was a little slow
Great service we had - we had a great stay for those few hours
Service was not up to standard my order was wrong, I was not happy at all
Great food! Awesome burgers! Lulu gives great customer service!
I ordered burgers to be collected in the store and they were tasty and prepared quickly, however when I went to collect my food, the woman manning the counter was squatting down behind the counter and eating a handful of chips. She made eye contact with me, stood up and chatted to her colleague for about a minute and then came to help me. Once I had been helped they were polite and friendly though. and the food was well prepared.
Nice food
Exceptional service
First time experience with rocomamas and both the service and food were amazing!! ❤️
The waiters are very rude and helped couples that got there after us.Facility does not comply with any social distancing. Tables do not get cleaned before serving you. T
One of my favorite burgers joints. Its close to the University of Johannesburg, which makes it convenient for students galore. The setting is very trendy and unique which adds to the atmosphere. They truly have one of the best burgers, the prices are reasonable and their chips/French fries are to die for, absolutely delicious. The staff is very friendly and attentive. The only negative is the service, especially when its a bit packed. It tends to lag a bit, but what they lack in speed they make up in their food and hospitality.
Been there twice since the halal certification and was happy on both occasions. The service was good as well as the burgers, milkshake and wings. A good alternative to the regular eating places in the area.
I was not happy last night with my special number three chicken burger instead of my usual bacon cheese guacamole. Unfortunately there was very little chicken and a whole bunch of hardly edible crunchy hard tasteless stuff surrounding the extremely small dry piece of chicken. I will not recommend a meal where the picture did not match the real meal and made me feel not to trust a meat burger that is not beef at this awesome place where service and drinks are amazing.
This is the best place to go chill after a long day. I used to go there while I was still a student, (I still go there even now) especially on Friday nights. I have to say that the place was (and is) always vibrant, the food always mouthwatering and the waiters and waitresses always meticulous and friendly. Its awesome.. Youll never be disappointed
Very friendly staff and good food
Nice place good food friendly staff
Nice place, nice food
Ordered on Uber eats over a month ago. Was not good, chips tasted stale n meat burnt. Ordered past weekend and was amazing. Keep the standards up always
Poor service - the waiter allocated me a table and never came back.The place doesnt adhere to social distancing regulations, including the seating arrangement. I asked one of the stuff to come and disinfect the table and she refused and said that the table was already disinfected.
Good fast food
I was extremely disappointed yesterday. I ordered the food online and order was all mixed up.We did not receive another order.Special notes were not even considered. The burger patty was completely unseasoned and tasteless. I felt really guilty because my family did not want to order at rocomamas but I talked them into it since I had great experiences at other franchises.😒
If you want a beer to wash down your burger dont waste your time coming here.
Great service and food, and store operates well
Great food, waitress was super friendly.
Good customer service. Went minutes before closing and was assisted with no complaints. My burger was prepared very fast problem was that it was too salty. I have not visited any rocomamas ever since cause I now feel like all their burgers are too salty.
Delicious is their middle name
One of the absolute best Halaal Burger options.
Good food and service, but didnt have full stock of drinks
One of my favourite places to lunch. Food is a bit on the expensive side but the quality makes up for it. Nice atmosphere and a trendy vibe. Good music and great service.
Orders for delivery and collection have been incorrect 4 times in a row. Don’t know why I even gave them another chance after the first 2 mess ups. Ordered for delivery, the food took over an hour and a half to arrive. I live less than 5 minutes away. Order was incorrect and I’ve cold. Chips were inedible. When I call to speak to a manager, I get redirected and the phone just rings with no answer. I’ve called 7 times to speak to a manager and have gotten 0 assistance. Don’t waste your money here.
What is great vibe. Felt hungry the minute I walked in. The smell of hot Burgers was mouth watering. We got a great table in the afternoon sun. The view is not the great. It over looks the car park but fun atmosphere quickly has your attention focused inside. We will be coming back.
Yummy 😋
No alcohol??? What??? Nice spot but hardly worth it without a drink.