I had to cough up a hefty 50 bucks for Simon to contact the call centre and escalate my query. 45 minutes later my query remained unresolved. In addition, there was no EFT facility on site, customers had to pay cash or were dismissed like vagrants!!!
This franchise is a dream to visit. Quick assistance and even faster to sort it. I will recommend anybody to make use of them!! Great service guys, keep up the good work and awesome customer service!!
It was my first time going there. The service is very bad. Travelled all the way to Kempton park and when I finally got the place, I told the guy I bought a second hand dstv and wanted to do ownership in store. He just told me to go to randburg. Never tried to assist me . Im a salesman by procession and I didnt like the way they handled my problem. They were not interested. I will never set my foot in that place again. I dont recommend it to anyone. Its such a shame for the to call themselves accredited mutlichoice installers. I wont go back to them ever again. Even if they are the last people to assist me.
The staff were very helpful and friendly.Would suggest a bigger office space though.
The customer service is great
Havent been to a Multichoice where everyone is so friendly in a long time. The service is quick. They really go out of their way to help everyone as quickly as possible.
Best service with affordable prices
Customers service very poor, things are just messed up. You have one guy (I assume owner/manger) shouting causing confusion...I would not recommend any one to go there. Very very bad service!
Service provision is very quick, I cant believe that I didnt spend 5 min. Woow.
Multi choice kempton park not good at all they diagnosed my decoder as old and needed upgrade whereby i.paid R150 only to find its network problem
Long waiting time
The workers are so helpful
Worst service those two guys on the center counter are horrible
Good n neat place
Hmmmmmm it was a nice day I enjoyed myself I even bought something from Edgars they were selling outside the shop
They are totally useless...
Best service ever with smile😍
Cant complain
It was full and service was slow. But Im guessing its coz it month end
Very slow and the staff are always rude
I ddnt know that there are charges for the first 7 days reason is bacuase when I bought it they said its for free for seven day, and then on the 8th day I paid R385 instead of R223.55 and still they said I have to pay another R223.55.
Up your service a bit
The keep you waiting for 20 in the quie
Very friendly & helpful staff.
Guys and GalsBE WARNED, these guys are not anything they claim to be. They dont have the knowledge, nor do they have the tools to do the job, and above all they totally disrespect consumers time.7 days down the line and our DSTV is still not working. To make things even worse is the fact that they did the original installation.They arrive onsite unprepared, with no tools and no clear plan of action as to how to do trouble shooting. There time keeping is non existent consistently arriving onsite 3-5 hours late without any apologies or for warning.Dont spend your hard earned cash to be taken for fools......rather go onto DSTV website and get a reputable company like Tellyman.
Bad service
Terrible service staff, there is so unprofessional
Professional staff
Went to kempton park multi choice on a Sunday 1 hour after opening time shop was still closed.
Not helpful
Great service
Service is poor
Simple
💃💃
Yummy
Kaanfotein