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Dr. A.I. Thomas & Partners
Shop 1 Roraima Centre Cnr Heidelberg &, Kingfisher Ave, Elspark, Johannesburg, 1428, South Africa
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Comments
Pa
Review №1

Unprofessional! Dishonest!!Don’t waste your money!!

Ma
Review №2

Specifically confirmed with the receptionist that they work on false teeth when I made the appointment for my mother. She even went for the first appointment and the dentist made some adjustments on her existing set with the agreement that she need another appointment to bring in the teeth to start working on a replacement set. When she went back the next week as agreed she was informed that they do not work on false teeth and that she must try another dentist. It obviously did not bother them taking her money for the first appointment. This is completely unethical.

Ra
Review №3

Very friendly staff, always smiling and ready to assist

Ja
Review №4

If you ever need the perfect Dentist for a child, please go see Dr Thomas. He makes them feel special and at ease! He is full of energy and I can truly see he absolutely loves his job. He is amazing. His staff is also extremely helpful and friendly. I will never take my girls to any other Orthodontist ever again.

Pe
Review №5

I really wanna thank Dr Thomas and Dr Mathadeen for help me with my family........I have been with them for about 20 years and i must say the receptionist make me feel at home always a smile and friendly word.......i can recommend them for my family and friends anytime..........thank you guys for your good work and kindness

Yo
Review №6

Wont want to go to any other dentist. #all-the-way-from-CENTURION,PTAGO TO THE FEMALE DENTIST ONLY!!! NB

Gr
Review №7

I want to say thank you to Dr Thomas and Dr Mathadeen for the excellent service and special thank you to Dr Mathadeen and her assistant for being so gentle, and patient with both my kids they always provide me with high quality care

si
Review №8

Im very much disappointed with the level of service I have received from this practice not only is the receptionist unprofessional but they dont adress patients complaints and Dr Mathadeen does not report an incident.My mom brought in my son for a dental wash and filling,Where she was told only cash allowed. She left my son while dr. Mathadeen was washing his teeth and during that time she hurt my son with one of the sharp objects used, and sure mistakes happen but my biggest worry is the doctor not mentioning to an elder that she hurt the child. This happened on a Monday 27January 2020. My son started complaining on Thursday that he cant eat or brush his teeth because theres a big sore in his mouth.I called on Saturday as I only see my son on weekends, to lay a complaint . I was told they dont operate on weekends but they will convey the message to the Dr and ask her to call me 1st thing Monday morning.Not only was I called after 11AM , I was called by the receptionist. How does a receptionist call me regarding a matter she knows nothing about? I was then told the doctor is busy with a patient and shell call me back after that patient.I waited for hours and eventually decided to call back around 3:30 PM, I was then told the doctor is busy and will call after the last patient.The doctor didnt call and so I called again this morning fuming, and the unprofessional receptionist told me theres no need to be so upset, I then told her she doesnt get to tell me how upset I should be of which she then dropped my call.So since my call was being rejected I asked my aunt to call, it was only after that I heard from the Dr. Which also was not pleasant seeing she tried defending her case then later asked if the child could be brought in. They could not get hold of my mom who takes care of the child, which meant the receptionist calling me to inform me. This is what she said this is the receptionist who does not know what she is doing, we wanted to inform you that we cant get hold of your mom.I asked if she is aware that she is being sarcastic and being recorded. All she said was thank you Maam.Words cannot even describe how utterly disgusted I am with the unproffessionalism of this practice,

Lo
Review №9

Dr Mathadeen gives excellent service and gives great advice.Friendly staff and Dr Thomas makes you feel welcome.First time visitor.

ED
Review №10

Love Dr Thomas and Dr Mathadeen They always put there patients first . Friendly staff ..

Ga
Review №11

Disappointed after my husbands checkup for him to be sent home and told to get authrisation for a crown. My Medical Scheme said I do not need authorisation, so what was the point- another appointment?

Jo
Review №12

Awesome service from an Awesome Dr, such excellent service is rare. Thank you

Gi
Review №13

Dr Mathadeen is a good dentist.

Re
Review №14

Great service and Friendly help from all staff love all of them.Good services provided by the staff and many help received here.

Ma
Review №15

Temporary stopsil not even held for one evening.

Information
9 Photos
15 Comments
3.6 Rating
  • Address:Shop 1 Roraima Centre Cnr Heidelberg &, Kingfisher Ave, Elspark, Johannesburg, 1428, South Africa
  • Site:http://www.drandrewthomas.co.za/
  • Phone:+27 11 893 3063
Categories
  • Dentist
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
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