Absolutely disgusted with the Most pathetic customer service, unbelievable with such lovely products. A sales lady was the only person who gave us decent service, the office staff was terrible. I cancelled all my orders and decided to pay R1 more else where just to get proper customer service.
Although the Google page gives an option of booking an appointment you can still go and buy plastic or glass containers at the shop without having booked an appointment initially. They have various containers from glass perfume bottles to plastic tubs and theyre all good quality. The lady who attended us was very friendly and efficient. The lowest quantity you can buy is 50 units so if youre looking for less than that then dont go there. I cannot say whether or not the stuff I bought was affordable because this was the first time Id bought plastic containers in general.
They have beautiful bottles , however the service is poor . Parking space a disastserThe bussiness has a pontential but they need to look into other areas mentioned beyond the product itself
Friendly staff and excellent products and services
Very great place.friendly staff.great management.all of the workers really have a great sense of humour.they are great neighbours as our business place its near their own.i can write a whole page abt them but they are 1 great team .
They only sell in bulk (min 50x). Make sure you do not have other plans prior to your visit as you may be at the store for longer than planned. They have great quality products, good customer service but slow in attending to clients. They must invest in employing some sales assistants.
The guys are just too busy to attend to customers ,they also have no regard to the que the first come first serve system just doesnt exist imagine you wait 20mins and somebody just pops in and get served grgrh on your face.They need to improve on customer service its pathetic the worst I have ever seen in my life as a customer
They had exactly what we needed and the assistance was phenomenal.
Best in town, great service and good prices
Couldnt fault these guys if I tried, got efficient, quick and exactly what I ordered in the time frame promised,
Very rude sales department with no enthusiasm to help at all. After each question I would get a deep sigh and then a half-baked answer.
Do you have the Kwazar Mercury Pro+ 300 Sprayer or similar for a 5 star rating
Moshe, Alon and Co are incredibly helpful and accommodating. I always try them first.
I have always received fairly ok service from Moco Packaging until I went there a few days ago. The young lady that usually attends to me has always treated me with respect and given me comprehensive detail about their product range and pricing. HOWEVER, a few days ago I felt I was treated unfairly because of the colour of my skin. Due to the new Covid regulations, a few changes have been made, rightfully so, to curb the pandemic. Moco Packaging has, in writing, that NO WALK INS ARE ALLOWED. I, like a good customer who follows guidelines and regulations, waited outside patiently until I coud be attended to. As I waited for approximately an hour and half, I realized that White customers that were supposed to wait in the back of the line behind me, were given first preference and allowed to walk in and get their orders before the rest of us peasants . As if our money doesnt benefit this companys profit margin. I saw what it means, firsthand, to be privileged. Before Im told about playing the race card, fo note that this happened with about 4 White customers that came after but were served before me. Quite disappointing to be treated so unfairly by the old man who I had so much respect for. We come to your establishment even when the location of your company isnt ideal. We do that establish a solid relationship with you as our supplier, but to be made to feel like second class citizens is no way to keep loyal clients.You can do better. 2
Product are good and you have options. They know their products
There items are well priced and the service is good but they are located in a very bad place you don’t feel safe at all collecting from them.The roads are in a state of disrepair
Very unhappy and disappointed, lack of communication, order late.
Amazing service and quality
Friendly efficient service
Good
Called and people were very unhelpful.Sent my driver to get the bottles but they were closed so the lady was terribly rude to me on the phone.
Well equipped with cosmetic packaging products
Thank you for clearing the misunderstanding!
This is s magical world of perfumers and all those who need any type of a container ....
Good stuff
Good cosmetic and plastic products. Staff is very friendly. There reception area could be very unneat at times as it is very small for the amount of customers they have to attend to. The area is not very safe and dodgy. Always scary to visit them. Can they not find a more soutable venue. I realy think that they are losing customers. It will be a pity as it is a good company to do business with.
In a very dodgy part of town... Nice products but the owner and staff are extremely unfriendly like they doing you a major favor
Very prompt service and polite staff. So nice!
Helpful staff and good prices compared to competitors.
I ordered via email & got A+ service. Moco comes highly recommended.
Its only whites in the office and the delivery is quick than usual.
Place is difficult to find in among the factories and repair shops. Parking is scarce. The male manager type person is grumpy. Minimum quantities on most bottles is 50. Wide range of bottles available. Cash not accepted- only cards.
Excellent service. Keep it up.
It was nice and they have care
Very helpful.. Also have a bigger variety of products
Products wide ranging . Good service. Worst location and lack of parking ever
I love their packaging but their customer care sucks. I always cringe when its time to reorder
Great product. Not so great location
Horrible company with very mean boss. All workers work as Zombies. Avoid this company.
If you have a business in need of containers, packaging. if you have a big order you might have to pop-out to maboneng for a bite to wait it out...
Great pricing and items available
You can find almost every container shape and size.
Helpfully staff and friendly.
Staff is friendly and helpful everytime
The service is so bad. I had to wait 40 minutes for my order. Rather try plastic land or consol in woodmead.
They only print in one color for your logo and they dont have tubes,they also have like 4 varieties of colors only
Wonderful range staff and products
Good service from the old guy
Friendly staff who are willing to assist
Every container in glass or plastic you might need, from 5 liter to 5ml and every size in between.
Bad. The directions were complicated.
Very helpfull.
Good and friendly service
Nice customer service
Fast, efficient service.
Good service
Situated at a very dodgy area in joburg
No parking. Mission
Good service
Prices were cheap, but not a friendly bunch.
Unwelcoming, friendliest person not visible
They are customer friendly
Very good
They sell everything for cosmetics
Got what I needed.
No parking for their customers
Wrong part of town..
So much to choose from
Big in packaging
Low prices
Good
Perfume packaging
Its okay
Slow service
Collect stock
Location is hidden