Thank you for everyone of the fourways crossing staff members who made this a very pleasant experience! You were knowledgeable, showed me the value in spending a little, prices are good and what great value in your mobile insurance offer.Well done guys keep up the great service.

Wonderful experience of shopping at this Hi-fi... I was redirected here after when I didnt get the product of my choice there in another brach. The guy who assisted me was really helpful. I had few other questions regarding different devices and they assisted throughout them. Really commendable job they do. Would surely recommend them. You guys rock!!❤😊

Good day Hi Fi Corp Fourways Crossing,I was having a problem with my netflix and I had bought the little black box at your store. I brought it in and chatted to Prince (known as Mr P). What an amazing person he is. It took him several hours to find out what the problem was but never did he complain. I have never experienced such client service. He is truly an asset to your store. Thank you, Val Muir.

What a rubbish service we received. Upon our arrival we were assisted by Gugu who was a fantastic sales consultant(ask for Gugu if you do decide to go to this Hi-Fi corp).. Pricilla who was dragging her feet to assist was rude. When i asked to speak to management Mpho who is the manager was as clueless and usless as they come.. systems were not functioning, service was terrible.. i would not recommend this place to anyone

Just wanted to let you know that I received awesome service from the sales manager himself.. Mpho your service delivery is outstanding., keep up the great work... Ur company should know that you are a great asset to this business... 👌

The sales guys in this store are amazing and attend to each and every customer, big ups to these guys

Very bad service on this shop. I went there this month(September), the staff people are very negative. I used to do laybye agreement but something went different, maybe its new management?

I was helped by Kurewa and Tumi. They were both extremely helpful and friendly with my refund/exchange. Naturally I was ready to sit there and fight for my refund, but they were extremely helpful. The exchange was quick and pleasant. Thank you Kurewa and Tumi.

Extremely terrible Customer Service- Tried calling this branch for hours only to finally get hold of someone who transfers me to a managers and promptly ends the call. I call back before getting pushed around different departments and finally get to the Mpho Mokena who stated that he was the Sales Manager who promptly gave me attitude about asking for an invoice! I then asked him to put me through to the branch manager as I felt he was not interested in assisting me. He then stated that Jeanine was busy on a conference call and proceeded to talk over me and refused to listen to me. Is the fourways branch lacking any good service agents and no accountable managers???

I have never received such bad service in my life i will never go back just because of the service and bad communication

I got what I needed the price was good.

Went to collect during lunch ended up going back to work without my stuff because thier customer service is extremely poor ,3 employees was helping 1 customer all thier faces looking at the same screen and not paying attention to the other customers.look at your cameras at your tills around 13:47 on the 25th may 2021

These guys are very good and friendly. Stay away from Hi-Fi Clearwater, rather use these guys, very friendly and professional

What wonderful service. An incredible staff. Ramaphosa and Jenny you saved my day. Thank you.

Clean shop,but overcharged me, their wrong pricing was noticed at the till by the staff ,and without letting me know,just billed me. It happened before closing time and next day no one wanted to fix it, very disappointed

Mellow atmosphere and good discounts

Unpleasant telephonic customer service. I called in to enquire about a special I saw on their website and spoke to an agent who left the phone unattended for about 2 minutes after she had answered my call. The second agent did the same thing where he left me on the line for more than 3 minutes. Very disappointing.

I bought a Defy Blender in Fourways and the lady who was assisting me gave me a blender with no lid. I only notice that when I wanted I decided to unwrap it and I wanted to use it for the first time after a week. Now I cant use it. My money went down the drain. Im Disgusted!

Wish i could give you a zero. Store assistance was excellent but service delivery from connectfin... what a joke.

Good selection of audio equipment

Attentive service and decent specials. Good communication on online orders

I visited the store on Tuesday and received excellent service. Within 5 minutes my TV was opened, checked and despite SABC being offline to confirm our TV license, the consultant was able to take down our details to complete the order. Friendly and helpful staff.

I bought a Hisense 49 inch Smart TV from them on the 19th of February 2020.It has been taken back for repairs twice as of 26 August 2020 same problem, the screen doesnt come on.What I find disgusting is the managers attitude, he is very rude, his name is Elliot, Id advice him to quit his job if he cant fulfill it with a happy face, he treats people like dirt, both in person and on the phone.He thinks he is managing a shebeen or spaza shop. Not professional at all

Great shop to buy from

The item I was looking for online said this store had stock and when I went there I was told they were sold out. Staff were also unfriendly and unhelpful.

Cluttered store... poorly trained staff.... no social distancing. Need I say more.This place is an advert for why online shopping is better.

Awful!! Awful service...no technical advice.. Uninterested staff... No show manager when I asked to speak to him... Too busy I was told.... No WiFi in the shop!!! Surprised that they even opened... They should stay home!! Extremely unimpressed +!!

Very poor customer service. We wanted to layby something and basically that put the sales consultant off from assisting us. We were then told that the lady that does the layby is on lunch, we must wait for her. We simply walked away and purchased the items we needed and did the layby elsewhere. Why pay for bad service when theres so many electronic stores?

The service was great.

The gentleman who served me was very friendly unfortunately I cant say the same for Zitha , the cashier.

Awesome

Staff are great

The pinnacle of no service

Prices are comparable to Incredible Connection, so essentially overpriced in comparison to most other stores.

For the few times I have been there, I am happy with their great service, happy staff..

Phone answered Hello, then left on hold after asking for available stock on a laptop. Went to Woodmead branch, service much better there

The products are not too expensive

Good customer service! 😁

I loved the service, I was assisted by such a jolly fellow. I definitely had a good experience.

Poor customer service. Not enough employees to assist customer. No one was in customer care for more than 30mins.

I waited for over 30 minutes at the counter without any help.... They just didnt care to help/attend me. Very disappointed.

Quick and helpful service. Decent array of stock. Sometimes cheaper than the other stores.

Terrible service. The staff there need thorough training. Avoid this shop if you can.

My favourite hifi store

Worst experience ever, nobody helps you. I will never go to this store again!!!!

The worst store ever. I drove all the to the Boksburg to get better service. Staff sitting on the phones not helping customers. Seriously no customer service

Lovely as usual

Good service...I dare say all the times I have visited the store

Short exploratory visit will return

If I knew buying online meant Id have to wait 3 weeks for my delivery I would not have bothered. It took countless escalations, phone calls to the call center, tweets and a call to a Manger to finally get my order.Would I order from their online again I dont think so.

Not a good experience. Quick to take your money but if you need a reprint if a slip for guarantee purposes they take forever. They say they will call you back but they dont.

I forgot my ID Document at HiFi Corp Fourways Crossing (unaware) on Friday the 29th Nov 2019 and I had no clue which store I left it. But thanks to NELISIWE (Nelly) who gave a GREAT service when I bought my Laptop, and she kept my ID safe and made means to contact me. For this little she did for me, I appreciate it!!!!

I wont shop here ever again purely based on the most shocking service Ive ever received.

Disgusting customer service. I bought washing machine and got stuck in one year and because I didnt have receipts for proof but Still they could see me in the system they couldnt help me.Will never recommend anyone to do business with them

The prices are affordable

Nice and very good service

Good prices and service

Have been going to Hi-Fi Corporation for over 30 years and have had no problems with their products. They do not sell all the top of the range items. Its not that sort of store. But what they do sell is usually in good condition and works. Ive had to take things back occasionally, but have had no difficulty with this other than a long wait for store representatives to attend. Remember to keep your sales slips because these are your proof of purchase.

The promo is reasonable

All I can say is dissapointed want no stars

Staff sales on the floor are busy on their cellphones not even helping customers... I hd to say sorry to disturb can you help... what service is this?

It has been nearly a month since I have sent in my laptop to be repaired and I have not received any communication from them as to what is going on. I am a student and need a laptop for assignments and online lectures, especially now that learning has moved online.

Friendly staff. Good stock levels.

Good place

Good

I have been trying to get through to this store via telephone since 9.00am and its now 9.20am this day 20th Oct 2019. No one answers the phone. Called Woomead branch and confirmed thats the right num I have. Oh well, i will take my business elsewhere

Very bad customer service stood a good 20 minutes before assistance there was a employee sitting behind the credit application counter video chatting ignoring us

Poor customer service

Great customer service and knowledgeable staff.

Best place to buy electronics..you get it like from small to big electronic and household items at cheaper and competitive rate

Customer Care is ineffective when it comes to cuaromer service. I was taken from pillar to post when I needed help and there was no one to offer help for a good 40mins. Passing the buck is the order of the day. The employees need a serious customer service training/course so bad.

Good

Good shop.However it comes across as a small shop for me and I believe this limiys items on offer unlike the huge woodmead shop.

I bought a fridge there and everything was fine until I had to leave. They took forever to bring the fridge to my transport( I had my own transport).

Good responsive staff.

Very helpful.knew exactly what I was looking for.

Terrible service. Been standing here over one hour. No one assisting me. I am needing to walk around from staff member to staff member asking for them to bring out my goods as I have paid in full. Tellers have the worst attitude. Customers standing around unassisted.

Received terrible service from bith managers. Custoner servuce means nothing to these people. Stay far away

The very best

Good service

HiFi Corp is faceless. They are afraid for anyone to be able to conact anyone in management with any authority.The so called managers at Fourways crossing are uselessI have had a laptop in for repair for one month todayNo-one knows where it isNo-one contacts meDoes anyone in authority actually see these messages?

Not packed & not crowded

Great service

Great service

Staff not interested

Awesome

Worst service... guys just standing around talking. on top of that the item I wanted was missing a remote. useless

Very good stuff

Hi-Fi Corp Fourways.I do not understand why they have a phone, because no one ever answers it. This is very disappointing. I must say Hi-Fi Corp Woodmead are always on the go.

Worst experience ever, even telkom has better service, it would be nice if someone can answer the fone.

Staff not attentive

The staff arent the most friendly.

Great service

I have been trying to get through to your store but no luck,no one is getting back to me and the phones are not getting answered,what is happening?

Very friendly and helpfull staff

Lots of goodies to choose from.

Waiting two weeks for a warranty claim on a fridge, the sub-contractor couldnt care less, the store seems to be at loss, no one answers the phone...

Not very helpful and a small store

I was unfairly treated by one of the service provide on the 01/05/19 in the store

Disgusting that the phone rings off the hook and nobody is concerned - I was about to spend some money with Hi-Fi Corp as I need to purchase a new washing machine and a new tumble dryer - but you know what !!! I will take my business somewhere more professional - Hi-Fi Corp - you obviously are making to much money to worry about your customer