Took in a Russell Hobbs microwave to be repaired and got the item back today however the item isnt working - The microwave tripped all my appliances in my spot and the item isnt fixed. Worst service I must say.
One goes into the store theres long queues and one teller. The staff doesnt even seem to know the correct time the store closes. When I personally asked the staff what time they close I was given the time when I returned one and half hours before the time I was told the store will close the store was closed already. I just said are these people for real 😡
Bad staff service could be better but a good store
The sales people are not ready to help, more into loud music and dancing. I went in knowing exactly what I wanted and noone came to assist...raised my hand for a minute 🙄. I then took the price tag and went to the paypoint and showed the lady at credit apps as she paid attention and asked what I needed. That same lady called a rep with dreadlocks to come and assist me. He took the price tag and walked to the appliance quietly. We just followed behind....I then greeted him...what happened to the days where reps greet clients with a smile?Bottom line the guys on the floor are not helpful. I only gave a better rating because of the ladies at the till. The old magogo with dreadlocks and lady with freckles.
Shocking. Took ages for assistance and then to be told the item I wanted to purchase, I an not able to hear the sound or clarity because the batteries are all flat
The store is small but trust if they dont have what you need, they will check their other stores and let you know
Good good, big collection of merch
Nice deals in the shop today or I should say this weekend. Wow!! Got my sound bar system there at the very reasonest price. Just understand my emphasis on the above English, its excitement. 😀😀
Exellent
One of the best in sound systems
Better price you can get
I love this place
Very helpful staff especially Tumelo at the TV section.
Nice prices but delivery for free
Great electronics store with quite affordable range of products and brands.
The staff is all round fantastic 😁 Very helpful too
Customer service is fantastic
It was wonderful
Good service by staff.
Great and affordable quality appliances
Good experience and excellent service I got from cellphone counter
The receptionist was entirely unprofessional. I had to even double check the number because I thought I was calling the wrong number
Found exactly what we required at the right price
Excellent
Service very good
Service was excellent, prices were competitive. An enjoyable experience!
Apparently they only sell routers compatible with the vodacom netw
Service good when I eventually got it. Some sales people busy on their cellphones on the aisles
Bought 2 TVs here and both had false advertising on being smart tvs. To return the tvs without the boxs they wanted to charge R1200 per TV... But its their mess up. Both tvs werent registered with Google but they agreed they were
Awesome service
I got what I wanted nice service
Staff is a bit relaxed to assist and system was offline had to swipe several times for payment
Manager nowhere to be seen. Staff largely disinterested in serving customers. General lack of knowledge of promotions and internal store policies (EG price match)
Great service. Found everything I needed inspite of it being black Friday when I visited this shop.
Customer service at its best. Reasonable price on appliances & devices.
Not very impressed. The website clearly stated that the shop would be open on New Years Day, although the hours might vary. The shop was however closed with a sign up, clearly from before Xmas stating it would be closed on those days. What a waste of time. What other information on the website is false / outdated?
Horrible service . Staff were completely uninterested in helping me And my family
Small but managed to get what I needed. Salesman was great as well.
The staff are difficult to deal with and what should be a simple process takes 3 hours double trips and they make you jump through hoops to facilitate their power trips. If it wasnt for the sale and the urgency with which we needed our appliance I would not have gone back.
Was there today and the service if out of this world...
Lovely sales people. Helped me quick and efficiently.
Its nt big bt it is efficient
Friendly, and well informed staff. Who work tirelessly in the dark during loadshedding
Great service, thank you Philemon for your kind service.
Helpful service. Website is not up to date.
Hi Fi corporation in general has very poor customer service. There are plenty of staff members walking around on the floor but always look too busy to help.
Reasonable prices and friendly staff
Great service
Exceptional service
Great prices and great staff
Quality goods, best prices but slow on service
Terrible experience. 5 sales people to follow up on one order because nobody knows what the process is. No customer service and the store smells.
Service staff are slow and laid back.
I was given the most amazing service 😊
Got assisted fri3ndly
New Indian female Manager is very helpful 😜.
Helpful and funny staff, but even better pricea
Good quality good letronics
You know Joburg Mall always nice
Waited for a hour to get to speak to someone about a payment agreement but i just left poor service!!!!!
They were si amazing..
Portia who works there was very professional and the staff were friendly and professional.
Took my TV in for repairs they didnt fix it properly spoke to them about it and they did the right thing the TV is still working
Price is good but service not great will have to ask for assistance in most instances as staff not always to helpful.
Worst service ever staff is rude
Quiet a small store.
Their electrical goods are not good quality.I returned my iPad that I bought within three months.Poor service.
No customer assistance when you walk in the store
Very good and quick service
Needs better customer service
For all your IT needs and music
Great prices.
They are ignorant no customer service
No one to assist you around the store,
They not very tech clever
Awesome service
Loud music, lazy staff and no stock
Store too small, but ok variety
Excellent professional service!
Too small
I have to look for someone to save me
Superb service.
Staff doesnt have customer care
Hi fi corp is not what it once was
Staff not interested , choose another store rather
Small store... No variety..
Best service
Checking Audio speakers
Awesome service
Its Ok
Friendly, helpful service.
Good store
Very sefely
Ok deals
Good
Highly downsized 😒
Great service
Great employees :-(
Good customer care
Its okay