Terrible service upgraded 3 weeks ago still no new phone and smart watch as promised pathetic customer care aswell

That store and people are so amazing, excellent customer service 👌👌👌thanks to Mpho, William & Arthur who managed to keep me happy for 6 years O had been their customer and because of this specific staff members. I no longer look further when I need a phone but always go straight to Cell C Eastgate mall because I know I always get more than exceptional customer service there.

Please this shop in east gate Cell C it is absolutely pain for the cell c loyal customer being many years, despite we provide all the documentation everything verified, just because last dial numbers is few months ago they harresh me so much, I reported this shop to Cell C call centre and I will send them email request also.Because of this shop their is no operational manager on site it is absolute no helping staff and I face this situation todays 1/5/2021.I waisted my time and energy and they aare totally unhelpful, they verify my all document make me filled form and then they verified I have the number and sim and phone in my hand which I came to shop just to give me nano sim card for my active number I am in used..Please do not go to this shop for any of your Cell c work rather change network and dont use cell c and go for another network. As we did with SA other telephone network Vodacom and my friends they used MTN never had any trouble, I was treated as an customer absolutely like I did crime to ask them request please give me nano sim for my active number.

Most unhelpful store told us 900 1TB you can mak up to 6 Sim as mlty share but once 1 sign up the contract nxt day call me and inform us you cant mak mlty share now Im using less then 5GB per month but paid them 900

The most unhelpful, arrogant, and useless store that I have ever dealt with. Leaving Cell C after almost 10 years due to the pathetic service received!

Adriana helped me and I was pleasantly shocked at the amazing service. I was in an out in minutes with exactly what I wanted. Really really happy with the service.

They where very quick to sort out my sim card after it failed after an upgrade. Service was efficient and friendly.

I always get the best service at the Cell C Eastgate branch.A great team who make sure that no customers leave unsatisfied.Each and every time they are willing to go the extra mile.

Looking very good, decorated and furnished very nicely. Their colours are attractive!Always kept clean and organised, they have very good staff, providing good customer service, friendly atmosphere, very nice.It happens sometimes we get a good service and the other times not BUT with Cell C East Gate they have consistently provide with the good standards.Have a Great Time😆👍

If you want service and great customer care, Mpho is your trusted advisor. All there staff are well trained and it’s an absolute pleasure to experienceThank you

Not happy at all,went to the Cell C by the Entrance 4 to enquire why my laptop contract was cancelled and not being debited since March 2020,the agent name was Pandz he took my contact details and promised to call me the next day to sort out the issue with the legal department since I couldnt come back the following day,till today I havent heard anything from him or anybody.

Excellent service thank you

Got a new phone today. Dealt with Allen, a Sales representative. Outstanding service from Allen, I felt like a VIP. Would definitely recommend this store.

I would like to say thank you 🙏🏽The two managers at the cell c store in eastgate mall are amazing ladies and always go out of their way to satisfy their customers .Always smiling with a bubbly disposition!Very kind indeed and help however they can .

Super unhelpful,no experience what so ever dont even know how to do a swim swop complete joke!!!!!!!

We needed some help to update our software to be able to use our data bundle.The service we received from Mpho was OUTSTANDING!Thanking you!

Been getting consistently excellent service from the team at Cell C Eastgate for over 10 years. I can recommend them with confidence.

Cell c Is dying and it’s no wonder they’re not even open!!Every other cellular store is open except this oneTerrible service anyway

Great stuff. I had an issue with RBM tariff change. Went 3 places and got nowhere beside losing money purchasing new sim cards. Came here and in 15 minutes I was happy. Great manager. Shes just awesome. Im residing in Durban. But come to Kensington for holiday. All my cell c work I do in Eastgate. Nowhere else. Thanks Cell C Eastgate

Very good service great prices and friendly staff

The data tariffs are double compared to others