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Europcar Head Office
16 Ernest Oppenheimer Ave, Bruma, Johannesburg, 2026, South Africa
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Comments
Es
Review №1

Very Happy to the service we got

jo
Review №2

Awesome facility and very helpful and friendly

Sa
Review №3

Don’t do it! Over charges on invoice and added extra days in orders to charge more. Internet booking amount was doubled at the branch. Booking with EuropCar is not worth the headache and they still haven’t returned my over charges and full deposit.Call Centre not helpful at all. Basically another deceitful rental company. Just don’t book with them.They even charged me for refueling. even though I returned the vehicle with a full tank and a receipt to prove it.

Vo
Review №4

The vehicle was due at 15:40 and rented for 4 days.But the invoice shows I was delivered at 15:30 and picked up at 15:40This is clearly a scam to add an extra day. Hence it shows a rental for 5 days.The document fee was already included in the initial quote but it has been charged again.It is ridiculous that my bill is more than double the initial quoted price. I was even charged a delivery fee, of which I confirmed it was a complimentary service. I live 3 kms from the Kramerville branch.A refueling fee was charged amongst other miscellaneous charges.The worst rental experience! The call Centre was useless and my refunds and deposit was never returned. Typical scam from a car rental company!!Don’t rent from EuropCar, you will regret it!

Wy
Review №5

Friendly staff and very helpful. Assist you with a smile. Good company when you have to resolve anything.

Ro
Review №6

The branch in Johannesburg is actually very well organised. Very helpful. But in cape town I am very disappointed.

Na
Review №7

You ll luv it

Le
Review №8

Greatest service in vehicle hire

M
Review №9

Work place

ch
Review №10

Well organised. Runs like clockwork.

Ja
Review №11

Rear main gate stuck remain wide open had to manguard to prevent unauthorised entry after hours

Su
Review №12

Useless.

Ch
Review №13

Great Service All round

Vi
Review №14

Hassel free and quick service

No
Review №15

Wonderful and exciting too

De
Review №16

Always a great pleasure to deal with

Ca
Review №17

After submitting all my details online it still took 40 minutes to get the car scanning my drivers licence and credit card should be the only things required to pick up the car 10 minutes max

pa
Review №18

No queues to collect my car

Lu
Review №19

Best car rental ever

Br
Review №20

The best

Ak
Review №21

Best

He
Review №22

Service is good

Be
Review №23

Amazing

Th
Review №24

Wow!

Ka
Review №25

Reservation department made me hold line for more than 30 min. I guess it is the weekend vibes. two of my booking where cancelled due to car not being collected and there was never any form of communication from europcar

Information
6 Photos
25 Comments
4.1 Rating
  • Address:16 Ernest Oppenheimer Ave, Bruma, Johannesburg, 2026, South Africa
  • Site:http://www.europcar.co.za/
  • Phone:+27 11 479 4000
Categories
  • Car rental agency
  • Van rental agency
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
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