The Homechoice showroom Joburg is one of the best, their products are premium quality and the collection service is generally organised.

Nice, warm place, you feel like home when you enter the store, they have a variety of affordable goods for your home and the staff is very helpful.

Jerrrr have been a good customer for Homechoice, today received a call from your agent the attitude.. I will never take anything again from Homechoice after am done paying. Take your agents for customer service skills.

The service is good at the Johannesburg office, friendly staff and a very clean spacious environment

I love homechoice comforters ,they are beautiful and quality material.The colours do not fade when washing them.Iam really inlove with their products material and also their service is 100%

Johannesburg is the greatest place in Africa you will find all Nations and you can eat different foods also you can hear different languages

Poor experience all around.They didnt deliver because apparently Id not paid an assembly fee. I said Id assemble it myself but they said this was compulsory.Why they dont incorporate this isnt the price or add it to the checkout on the website I dont know.Eventually I paid the assembly fee and then they arrived and it wasnt assembled. They asked if I would be assembling it myself. I said no because Id paid die assembly.Three men then got about assembling the unit. No masks or Covid-19 protective gear whatsoever.Will never use HomeChoice again.

Has Everything Youd Ever Need For Your Apartment or House at Good Deals.

Lovely and has a good customer service 👌

Just did eye shopping. I was amazed at the many different goods like furniture, shoes e.g tekkies, electrical appliances. I thought HomeChoice was only about bedding, blankets and curtains.

The shop assistant was so helpful and friendly. She took the time to explain everything and patiently answered all my questions. It is very satisfying to deal with someone who is knowledgable about the products they are selling. The showroom is beautiful, spotlessly clean, very organised and everything is in its pleasant. Even the admin department where I opened my account and made my payment was so friendly and efficient. What an awesome experience.

I ordered an item and when I went to pick it up after 4 days, WRONG ITEM. Was told I must place a new order but I could not because they were offline. Till now after 2weeks I havent because of work.I wasnt the only one looks like they cant get this right the first time

The staff there is highly professional

Great shop to buy your bedroom stuff.

Easy to buy and social distance is obeyed

Woooow I just love the place, when u are inside its like lost in this beautiful land that makes your heart skips a bit. Its a definitely yes for someone who is troubled at heart

Good and well situated

Please stop calling me almost EVERY DAY!!! Whether they want to remind you to pay or they want you to buy, they just never stop calling! It feels like I am being harassed!!!!!!!!!!

Great quality products but no sales people to help , Peter is friendly trying to assist everyone at once

Iyo the design of that shop though, amazing! Everything is wow!Great staff😊👌

I did not buying as I was checking out,I went for first time there.Excellent customer service, lady that I was on floor.She explained everything& will go back and buy some goods.

Cool place, the staff is very friendly only challenge is the parking

Good home set things

Safe environment and service here was excellent.

The staff not willing to help l would prefer online services,direct service with home choice staff very poor, unfriendly staff

I loved the service especially d securities r very friendly n welcoming

Dont go to this store, rather buy online. The staff will treat you with the lowest respect, especially if you dont look rich. We had to beg them to help us. We didnt receive the help we needed and rather ordered online and received our products within a few days.

Beautiful products but courier company delays to deliver. Eventually they do.

The showroom is well organized and equipped with polite and patient service attendants/assistants. I am just disappointed with the service discrepancy due to the reasons that l was told that the delivery time frame to the showroom is between three to four days for customers that prefer to personally come and collect the parcels at the showroom, for customers that prefer delivery at their doorsteps, itll be between two to three weeks with an additional cost. However, l got different information when l contacted the call centre. I was told that the delivery time frame is between seven to fourteen days. I am not happy as such discrepancies inconvenienced me. I would have preferred to be told the truth from the onset.

Love this place.

I would appreciate working with you guys, and I promise if I can get a chance to work with you I will make lots of profits for the company.

Clean and neat plus the service

The place is lovely and beautiful. I like it.

Great and fantastic

Its a good place and they are selling quality stuff

Good quality blanket, also furniture n more👍👍

I used to love their service until the day i returned my JVC sound system for repair, I experienced the horrible experience ever, the worst part am still waiting the JVC sound system to be repaired since September and they will never ever give you feedback unless you call them, basically the airtime i used since September maybe I would have bought a small sound in the Pakistan shop...….WORST PART AM DONE PAYING THAT SOUND CAUSE IF NOT, I WAS GOING TO STOP PAYING

Good customer service and social distancing practised so well

Just a viewing store. All purchases are done online so you can go out from home.

So tidy and clean

Awsome

I like home choice cz they have gud things

Good but you need more operaters on return or collection tables. It was a bit slow ther.

I went to submit cellphone insurance claim and still no response after a week🙄

Poor service, sales people lie about free gifts just to make a sale. Iiars. I will never buy anything from homechoice even if it can be the only store standing.

There were helpful and professional. I would go back for more

Nice experience, friendly staff

I have been waiting for almost 2 years now for my Lost order , Home choice is not fair

Hi i order ordered two week back and they deducted money from my account and i havent from them since

I love home choice quality bedding and footwear.

Good evening I was so much interested to buy but the people who were calling were not friendly rude if I may say I was the one begging them the last I spoke too said I cant buy for 8000 if I hv credit of 2000 so even if when I wanted to add my money still no help anyway thanks

Beautifully there are friendly

Beautiful place.

Please contact me regarding your insistance on telemarketing... I would like to have a discussion regarding this with upper management... Not some rude telemarketer that kills the call in my ear.. Someone high enough to understand a single word a person says. Please have them contact me asap before i take this further... Also please see the amendments to the POPI act before contacting...Youll have my number you insist on calling it 3 times a day even thou i have told 27 people to take my number off of your list.

DO NOT buy from Homechoice! They will call you 3 times a day every day after!

Nice

The best service ever & the staff is very professional and polite.

I struggled to get goods delivered in December, now they deducted twice different amounts, I phoned them on Wednesday for a settlement letter, they send me the amount, I queried they say coz you closing the account and this is your interest. If I could I would give you Zero, nil, nada out of 5 stars for worse service, this morning I got a sms and phoned homechoice to find out, agent say its a mistake and could not explain anything, on the call for 29 minutes and counting coz agent put the call aside and left to say someon

I placed an order online for a heater 3 weeks ago and I have still not received it. By the time I do get it winter will probably be over. 2 weeks ago, I received a message saying that my order was on its way with a link to track it, the link did not work and Im still waiting. Ive made numerous calls to the call center and most of the time theres an error. The few times that I did get through to the call centre I was cut off. Ive sent emails and they havent responded. Ive left a message for the operations manager and they havent got back to me. I am appalled with the poor customer service. My order was supposed to take 7 days and I have paid for it.

Shorp is neat and tidy.

Im sooo disgusted beyond words. You are trying to rip me off. I ordered online and and the same night i In May during lockdown i cancelled to my surprise the goods were delivered. The debit went off my account and was advised that a refund will be done. I returned the goods UnUsed to their showroom and they confirmed that they have received. Now its time to refund my money its a problem. An amount of R416 was debited off my u account and today and amount of 145 was refunded into my account. How possible iss that. Please give me my money you have your goods give me my money

Im so disappointed with your level of customer service in Maponya mall branch we were waiting outside for 30 mins and they saw that there is quene outside one of employee with an bad attitude telling us they are closed go back home my question is why didnt she advise us go back home than keeping us outside in cold

They sent us a parcel that we didnt order,and gave us a runaround when we returned it

Poor service,even if u call them they dnt answer the phone

Talk of quality deals,

The shop layout is awesome. It made one wish to buy everything in there. 😊

It a nice environment in a shop. But Im no longer happy with their quality. Im in fact dissatisfied. I recently purchased pot. Returned the 1st ones as they were defective. N got second order apparently its the best range but they still defect in the 2nd order need to return it. All those logistics

I always enjoy visiting the shop

Poor customer service when you returning their products

Gud quality affordable beddings

Management needs to train staff to be more friendly and do their job. Agents cannot give you the proper information you need, they do not know anything about the ordering procedures and get rude when you question them and mumble to themselves. Homechoice must improve the treatment of their customers especially those of us who are actually buying your products cash.

NO response to the telephone number provided even after 14 days of calling. such bad service!

Well presented store

Good service

Very neat

Nice place

Really stunning showroom and the staff are super friendly and so helpful. Im so impressed!

Good to have Home Choice near us I save a lot of money

I love home choice cause its shows me love for my home.

Mindblowing. My first time in there

HiI havent received feedback from an email that i have sent 4 days ago. Please can someone get in touch with me as soon as possible.

Elegent

Great thanks ☺️

Im definitely going to buy a bedspread

Excellent Service

Great return process is simple

Perfect in terms of order delivery.

Quality products

Create the home you love at homechoice I have order three bedrooms sate that I love

Customer service is very poor. Staff were not helpful instead they were busy playing the music loud. I wasnt impressed at all.

I went there to check on the Duvet and bed cover, I liked their customer care service. There was a lady who was willing to answer my million questions, as I am not well informed on these things.

Long waiting hrs... Bad service..

The first impression walking in the store gave me a homely feeling. Looking around I test to see if a sales person will approach me. Of course than a young friendly lady came to me and gave me all the attention needed.

Good service

The store sure as hell knows how to make a person feel at home, you forget that you are actually shopping. I almost fell asleep on the bed it has that he feel, name granted

U guys u have gud service

I am really unhappy with homechoice as it is the second time I ordered the orlando sectional couch and both times the couch was not complete. I mean, I was told by the sales person that the couches will be assembled by the delivery guys,but on both occasions that did not happen. The delivery guy checked the stuff on delivery and knew of the missing parts but still nothing was done about it. I mean since August and all they do is deducting installments. I have called on numerous occassions for nothing. The stuff is still standing in boxes in my lounge for three months already. Please come fetch your stuff and refund me if you cannot deliver!

Good for bedding goods

Its better to visit the shop and see its beautiful products than to order on a book

Beautiful layout of their goods or products