Extremely helpful, accomodating and created a beautiful experience. Thank you very much.

Wonderful experience. I am definitely going back. The staff is welcoming and friendly. everything for me was 5 star.

Best place to go for spa treatment in that area. The ambient is amazing and I can’t wait to go for another treatment.

Go for the Swedish massage. You wont regret it

Coming here was the best decision ever. The stuff were so lovely, the music was ever so calming, I would definitely come back her.

Loved every minute of the five hours. The service was amazing.

Little oasis in the city.Amazing facility with friendly, professional staff and excellent management.Thoroughly enjoyed the hyperbaric chamber and float treatments, and the steam and rock salt facilities were top notch.Will be back again soon.

Ambience and the therapist that gave me my treatments was good.

Very nice manicure and pedicure l love the place

Unfortunately on this occasion the therapy was below average, and I felt less relaxed than when I went in.

Very clean, staff is very friendly and they make sure that its all to your satisfaction. Thank you for a great time at the spa. I will definitely be back as soon as possible ♡

Had a really good experience at Life Day Rosebank. Massages were great and the attention to detail!

Awesome experience, perfect for couples.

Beautiful, serene and just heavenly.

We made an impromptu booking and they went out of their way to make it happen. The service was excellent! Beautiful setting! Highly recommended!

Awesome. Now with mHBOT (mild Hyperbaric Oxygen Therapy)

BEAUTIFUL. from the gate, staff at the reception down to the changing room... For my first time I did not know what to expect. They treated me like a millionaire. Lol. Big up to Palisa, Agbar, Ivy and everyone else. 😊🤗

They couldnt assist us

It was my first time to the Spa and my experience was very horrible. I will never set my foot again. I complained to their head office and they promised to attend to the complaint. I have no choice but to take the complaint further. I felt very humiliated in that Spa. I will never ever go there even their branches

I enjoyed my Valentines special treat of a complimentary 30-minute float and the 4 Season massage💝Total bliss 💃

The best value for relaxation

Beautiful spa, friendly staff and professional service! The best part is being able to use the spa facilities with a booked treatment. Will be visiting again soon!

Pure bliss of being treated like Royalty

I am quite disappointed with my experience at Life day spa in Rosebank. When I made an appointment I asked for nail tips, I get there and I am booked for just gel polish paint instead of the tips. The staff claimed to have called to say they do not have stock of the tips but somehow that information never reached me. I asked to speak to the manager and the stock magically appeared but now theres no nail technician available to assist me. This dampened the mood for my birthday because all I wanted were a beautiful set of nails and they failed to deliver on that. I would not recommend this spa at all as they were unable to honour this

Such a pity! My husband surprised me for my 30th birthday and we were kept waiting for our session for over an hour with very little explanation. We eventually left with little apology

The best hot stone massage. I love the Rasul chamber. All the treatments are amazing

Great staff, service and coffee.

Speaker in the floatation bath was at times very loud and at times very soft, it often screeched causing a disturbance to the relaxation process.Rasul chamber was extremely hot, in fact it got to a point when we just wanted to get out as it was becoming extremely uncomfortable. The last time we used the rasul chamber, it was perfect.No fresh towels in ladies change rooms after the treatment, therefore could not shower after my treatments. The digital locks on the lockers were also tricky, had to initially try a few before finding one that works.I purchased 3 vouchers, 2 x floatation and 1 x romantic rasul for 2. When I submitted my vouchers in the end, I was told that I had to still pay R90, their explanation made no sense at all and they were struggling to submit the vouchers. At that point, I could not manage being at the spa and had to leave as I was not happy, sweating, and in need of a shower. I ended just paying the difference just to be done with. They did not have R10 change for me either so it is not credited on my name, something I will never be able to claim again.I was meant to buy a voucher for the same treatments for my friend, but after my experience, I decided I couldn’t let someone experience what I did.3 stars as my skin does feel great and my body was detoxed but overall not happy.I therefore will never visit life day spa ever again!

Fantastic place, great service

I had the most amazing appointment the staff by the receptionist were so friendly .Rato was my attending lady she was friendly made me feel so comfortable as it was my first time getting a full Brazilian wax. Absolutely love her will be coming back because of the great service.

Excellenet service, tranquil and relaxing considering one is in the throngs of the busy city! Pity that that there isnt enough outdoor space for relaxation

I have been a longstanding (albeit not regular) client of Life Day Spa, frequenting the Rosebank branch. Usually, Ive always had great experiences, so to write this is disappointing. My mum & I had booked ourselves in for 2 treatments. Upon arrival, we were told that there was no power, given a transformer that had blown. Sympathetic to this event that was beyond anyones control, we proceeded to sign in, sanitise & share details for COVID tracking (thumbs up for this).Unfortunately, from this point the experience took a left turn. We went to the change rooms to get into gowns. We could hear that generators had kicked in to provide supplementary power, but walked into a pitch black room. I had to use my cell torch to provide lighting to myself & 2 other guests, for them to change effectively - awkward, given that the other guest was an absolute stranger. We went upstairs & sat on the couches & the wait began. After 15 mins & not a single therapist in sight, the hostess let us know that the therapist was finishing up with another client & that it wouldnt be much longer: fair enough. She offered for us to use the Himalayan Salt Room, which we did to make efficient use of time. Once in the Salt Room, though there was lighting, there was no heat (understandable, given that the generator probably doesnt have sufficient power to do the same job). Essentially, this was a waste of time. After another 15 mins, I left the Salt Room to find the hostess & ask how much longer the therapist would be. Again, I was told shell be done soon. After 35 MINS after our scheduled appt time, we were taken for our treatments.The treatments themselves I cant fault - great therapists that did a wonderful job. Probably the only positive part of the whole experience. The sound from the generators though killed any sense of peace & calm. After our massages, we were due to have a 2nd treatment, & again, after me having to go to the hostess a 2nd time to ask when it would be starting, we were told Unfortunately, you wont be able to have it today, due to the outage. To compensate, we were given 2 vouchers to come back - appreciative of this.We went back to the change rooms, got dressed & as we were walking out, we get told miraculously, you can have your treatment now, even though the power hadnt been restored. I replied that we would come back another time. Now came the time to settle the bill for the treatments. There were 3 people behind Reception. I still had to stand behind my mum and wait for her to settle her account, before I was served. The others were far from busy & could have settled my bill simultaneously - just complete lack of awareness.In sum, here are my suggestions for future consideration:- Please invest in some Magneto lamps/LED lighting & place these in treatment rooms & the change room (blown transformer aside, loadshedding is a reality). Its unacceptable that your poor therapists have to use their own phone torches to provide illumination (& drain their phones that they need to communicate & catch transport with).- Please call your clients 1st thing if the power is out and offer them the option of postponing - no one called & I had driven some distance to get there. Had I known the power was out & I was going to have a sub-par experience, I would have deferred my treatment to another time with no fuss.- Please ensure your hostess &/or other staff remain attentive to clients - a client should not have to come find out multiple times what is happening. The hostess plays a double role (she oversees the COVID protocol too), so I can potentially understand that she had a bit too much on her plate. But there were plenty of other free-roaming staff that werent busy & could have communicated.- Please invest in Customer Service training for your front desk staff. While the hostess was polite, friendly & the therapists great, your desk staff treat clients, either as though they dont exist or as if they are some kind of imposition.A much anticipated morning tainted - we left more stressed, than relaxed.

This is a happy place. Best service, friendly staff and the best massages

I ended up paying R3000 for something that was supposed to cost me R1500 because their communication skills are very poor and they are not professional. I am really livid with how everything turned out. First of all I had booked for 14h00 when I got a confirmation I was told that I am booked for 14h00 which is also unprofessional of them because now I had to move my stuff around. I wouldn’t recommend people to book there !

Great place to be at definitely coming back soon

Just wow. Want to spoil someone you love? This is the place. Chilled me out for a week.

Great service, professional staff, they very friendly. Had a great time.

Most relaxing and tranquil environmentHighly recommended

Good angelic hands

Worth all the money!Extremely Relaxing you forget that youre in Joburg

Staff was friendly it gets rather busy and can be noisy however it was clean very professional and overall had a good experience

Great service

Took my mom there for her birthday and she had the most amazing time of her life... Everyone was friendly and and her treatments we on point. Thanks to all the therapists that did her package and everyone else that made her day special

Kindly note that I am extremely dissatisfied with the so called feedback provided, I to haveI spoke to the staff 6 times in total, 2 times on the 4th of August 2020, 2 times on the 5th of August 2020, 1 time on the 6th of August and 1 time on the 7th of August 2020.On the 4th of August 2020, I was advised that i can book a standard massage when i get there on the day i can consult with my therapist who will advise which massage i should do based on my spacific needs.The website description of the treatments and the one the receptionist refers to is different which will inevitably create confusion.On the 4th of August 2020, I sent through an email stating exactly what I wanted, same was not responded to.On the 5th of August 2020, I called in again i was told that the therapist will decide what needs to be done based on my concerns, leading me to belive I could do any facial I want. The cost of the facials were not a concern to me and I would gladly pay the extra charge.On the 6th of August 2020, I called to confirm my booking however, no confirmation of actual treatments were discussed this should have been discussed or at the very least confirmed in an email which it was not.So basically each time I call the changes were not confirmed in email, should the changes have been confirmed i would have realised that I am not booked for the treatments i would have liked to get. Since there are different people dealing with clients each time they call, email confirmations would be easier to track changes.I was told that email confirmation is a policy and it was not done so clearly the correct procedure was not followed, yet the manager was unapologetic and even indirectly told me the mistake was my fault!the spa offers a luxury service, i did not recive the service i was expecting, clearly relevent process was not followed so the least that could i could have gotten was an apology, instead of advising me of what I should do next time acknowledge that their service is lacking and that they will improve on same next time!Lastly the manager very rudely told me that i should book my treatments individually next time to avoid mistakes?????I was shocked, the onus is not on me as a customer to realise i need to book each treatment individually but rather the staff who is supposed to have in depth knowledge of the inner workings of the spa to advise me on how to go about booking my spa package so that I can get the treatments I want, the attitude and inability of the manager to understand this is portrayed through the staffs poor customer service as essentially it is the managers job to ensure the all processes are operating efficiently and all staff members operate effectively, so this whole situation to me seems as though this spa has a poor management problem.Nevertheless, I will not be booking any treatments at this spa again niether will I recommend same to anyone wanting a relaxing stress free day.

Top class service great place to unwind

The service is excellent, the facilities are exceptional, and the massages were heavenly. I loved everything about this spa it was relaxing and peaceful! Looking forward to my next visit.

There is an extreme sense of happy calm about the place. From the cleaning staff, to the receptionists and the therapists, there is a sense of happy serenity. The facilities were impeccable and they dont skimp on the oils for the aromatherapy massage. I cant wait to go back.

I bought my wife a Spa package for her birthday. She was thrilled seeing that she went to the Spa before and because she booked a session; she was allowed to use the salt pool as well.She went an hour earlier to use the facility again before her facial and got chased out by the staff. Either the rules changed or it wasn’t included in the package. The reason for the review is not because she was asked to leave the pool, it was the way in which it was done, and in front of other customers. We are both private people who only visit South Africa every second year, and don’t ever expect special treatment. But it would be nice to find a spa that’s more considered and clear in when a facility is included and when not. And if a client makes an honest mistake, to behave in a more sensitive and less rude manor.

Thank you so so much for making my fiancées day perfect. Shes been for many a massage and said that was the best EVER. Also, your coffee lounge waiting area was wonderfully relaxing for a bored boyfriend! All the best with future business, and hope to come again soon!

Two stars for ambience. Very unhappy with my experience at Life Day in Rosebank. Been here twice now and my massages were below average. For being a spa that hires the best therapists, I was gravely disappointed. The second massage I had no technique whatsoever. For some reason its also okay to have a spa party and book individual clients, completely taking away the calm, QUIET and relaxing atmosphere this facility is suppose to uphold.Unfortunately, and this was my mistake, I decided to book a massage for my birthday which they still got wrong?! I booked for Saturday, December 3rd which was confirmed over the phone, the receptionist apparently moved therapies around just to accommodate me. Although this phone call was pleasant and instilled confidence that this time my visit would be a great one, I was called on Wednesday to confirm my booking for December the 1st…. really? In an attempt to fix this booking, I was told that Saturday was fully booked without an apology. Needless to say, I feel I lucked out as I didnt need to waist my time and money on another massage at Life Day.

I love this spa, they are absolutely my favourite spa in Gauteng. Their staff is well trained, I had an awesome maternity massage experience.

Had the most amazing experience to end off a public holiday. The staff “Ivy” was simply amazing! You made me feel special, great attitude and top service! Will definitely be coming back !!

Excellent! I haven’t been in years, and it’s still amazing! Had a girls spa day.

Absolutely amazing.. took my wife for a maternity package and she thoroughly enjoyed it

Wonderful place, excellent treatments. Food was fantastic, and wonderful friendly staff and atmosphere.

Lovely and tranquil setting. They have a great little service bar where you can get tea and coffee etc with fresh fruit and biscuits. Was kept waiting a bit for a booked treatment, which is a bit irritating as they ask you to be there 15minutes before, but are kept waiting a further 10minutes.

I really enjoyed my day at the spa. It was so relaxing. It was a very good way to de-stress.the spa is very beautiful and it smells wonderful too.

Lovely spa. Limited parking. Great treatments and staff

Had a massage at Life Day Spa, great facilities and service. They make you feel pampered from the moment you walk in. Would recommend it!

Professional and great service

An awesome experience we had. Left there feeling refreshed.

The flotation tank was the best... Quite an amazing experience. But I really expected more from the other facilities, considering the location and price. Not on the top ranks compared to other spas in JHB.

This place is over-booking themselves and its creating a sub-par experience for their clients. Not worth the money.I was there on a busy Saturday so I could forgive the lack of clean towels and the staff who were too busy to help me get my locker open in a timely manner when the electronic lock malfunctioned. But what was unforgivable is that they allowed someone to PARK ME IN without making any provisions for how to get me out. They offered to get me an uber home but how was that going to help me when I needed to run errands all day? And then Id be stuck having to organize to come back and get my car later. Thats total amateur garbage.I battled with them for over half an hour before they could locate the driver of the car next to mine. The driver came out of his spa session in his bathrobe to move his car so I could kindly maneuver out.My relaxing spa day was ruined and I barely got an apology out of it. I asked for a refund and they refused.I wont go back there again. Its not worth the stress and theyre not providing an adequate service for what theyre charging.Oh and by the way even though my partner and I purchased a couples package we were asked to pay extra to receive our massages in the same room - another amateur feature of this ridiculous place.

Relaxing experiences! Float pool and swedish massages are amazing!

Had an amazing experience here. Tranquil and peaceful with great staff. Highly recommend.

LETICIA gave me the best massage I have ever had! Thank you!

Best place to be ,me and my mum were treat so special thanks team well done 🤞🏽🤙🏽

It has been an absolute great experience, I am certain I will try it again.It was an awesome birthday treat!I have yet to try the floating tank, as well as the manicure and pedicure packages.From the warm and welcoming reception, to the preparation before your massage, through to the invitation to try out the other available facilities on the premises and relaxing right after a thoroughly good massage. It is mos def...worth it.

My husband had a deep cleanse facial done. The spa is so calming and clean and staff are so pleasant

Wonderful experience overall. You forget that youre in the middle of a busy area when youre inside. Great facilities and excellent service.

I went for 2x60 min Swedish massages. One was excellent which was done by a lady named Rifilwe(Would definately recommend her). Perfect pressure and relaxing. There was a lady next door (thats what it sounded like) doing a wax so that was a bit disruptive but besides that it was great!

I forget that Im still in joburg everytime I visit, I absolutely love it and the staff is amazing

Excellent service

What an experience, made my birthday so special. Good package, wonderful therapist.

NOT RECOMMENDED!(This is my first google review, I never bother with these but really felt the need to record my experience at this spa.)I received a gift voucher to Life Day spa and decided to try the Rosebank location as it was most convenient to me.Upon arrival, I was greeted warmly and showed around the premises. The spa seemed clean and very aesthetically pleasing so I had high hopes for my treatment (a Swedish massage). Unfortunately, things did not go as planned. While my masseuse was lovely and quite skilled, I was placed in a room on the first floor that was clearly not intended to be a treatment room. Despite the sign printed on the door that a treatment was in progress, people kept opening the door during the hour I was in the room. My masseuse apologized and locked the door, but even then people kept trying to access the room, loudly turning the doorknob.This was incredibly distracting and prevented me from fully enjoying my massage. Then, during the last 20 minutes of my massage, 2 employees (a man and a woman) entered the room adjacent to my treatment room and began speaking loudly, their voices carrying through the thin walls. Any remaining hopes of relaxation and peace flew out the window at that point. My masseuse did knock on the wall to try to get them to be quiet but to no avail. They quieted down briefly but then started up again shortly thereafter. Add to this the treatment room’s proximity to the female changing rooms where hairdryers and other sounds could be heard and needless to say, I felt like my perfectly lovely massage was a total waste.This is completely unacceptable, especially in Joburg where there are so many other spas that provide a more peaceful experience, at more affordable prices.I informed the front desk of the constant interruptions when I was checking out, and was told that the masseuse should have locked the door. I did get an apology from one of the employees but the woman who I suspect was a manager showed no interest in addressing or rectifying the situation at all.I still have a credit on my voucher, or I would never set foot in that place again. Next time however, I will try the Fourways branch and hope for a better experience.In the meantime, I could not and will not in good conscience recommend this establishment to anyone else.The only reason I even gave 2 stars was because the actual treatment was great and the space is very nice (although relatively small).

They give the best massages and their food is 👌

My ladies love the Spa, salt room a must, quick friendly service.

Had the exfoliation done. Brochure says half an hour but mine was 11 minutes !!!! Horrified. Was a quick rub done and ushered off !! Not impressed. Totally not what they advertise.

If you want relaxation this is the place to visit.

The stuff are so friendly and dah place is peaceful .I love it and I hope to go bck there soon

The service was brilliant and the facilities are awesome

Cramped but cosy and clean. Great for a quick refresher.

It was soo wonderful. I had time of mylife especially with the foating session, its one experience one needs to go through then you will understand the greatness of water.

Magical Massage and total relaxation experience. Not be to be missed when visiting Johannesburg.

Terrible experience, was put in a double room with a complete stranger. The doors were also left open and was so noisy the whole time. This is completely unprofessional and when I complained at the front I was told I should have paid more for a double room 🤔

Roxzane was an amazing therapist! I had the best facial experience and cannot recommend her highly enough!

Lovely spa all round. Just a tad on the expensive side.

I have been there twice and I must say, I have enjoyed both experiences.

Very professional, quiet and relaxing. Had the aromatherapy massage and felt 5 years younger.

Great service, you dont feel like u in JHB when you are here. Staff are super friendly and the spa facilities are great.

Lovey place for relaxation they host mini parties as well i think for 10

Very friendly staff, professional therapists, awesome hot stone massage

Amazing experience , worth every cent I would recommend it to anyone and everyone who just wants to feel refreshed . Best massage ever

Awesomeness experience- great service and products- professional and welcoming team

Very clean, neat and brightly lit. Would have given a 5, but lunch took forever to arrive. Staff also need to smile a little bit more.

Great treatment and felt amazingly pampered.

❤

Amazing place with great people.

Excellent service

I enjoyed I can recommend others