If you are in a rush, for even the simplest of thing, do yourself a favor and dont come here. Trust me your better of going to another branch.

This branch will make you leave standard bank. Pure incompetence. The I dont care attitude is shocking here.no rush no respect for our time

If there was a Negative star I would give it to this branch. The service is absolutely shocking and the manager is most unhelpful. Save yourself the trouble and dont visit this branch, unless you have ample time to waste. I could feel myself aging from the long wait!

Instead of assisting scam victims they shame them.

Dont waste your time phoning this Branch! They will put down on you multiple times! Worst Branch SERVICE EVER!!! Standard Bank PICK UP YOUR STANDARDS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Motlagomang Lemeko was so friendly and helped me with everything I needed. Plus the great service at the door.

Great service from Thembeka Phelekwa, helpful and friendly under trying circumstances, yes we had to wait quite a while to go in, there are queues everywhere you go these days, its how you are treated once youre inside that counts. Bless you and thanks again, Lesley

Queues were long, gained quick access, Odwa gave excellent service.

I’ve been in the bank for 2 and a half hours and 45 minutes and still waiting to do one transactionNo serviceNo respectNo want to workIt is know 3 hours and 15 min still no assistance

The worst service ever I have been waiting for over 1 hour and 30 minutes and a lady working in cubicle 11 calls a customer who is way behind me without her number being called and we are both here for enquires

Very bad with communication, my money got jammed in their ATM last week and I was told it will reflect on tuesday and till today they havent returned the money and no communication what so ever I have to call them and wait for hours to be transferred to someone.

Please fix your ATM machine next to MTN at The Glen. Its one of the slowest machines Ive ever experienced. We have been waiting in the line for 20 minutes and thats with 5 people ahead of us.

90 minutes to get into the bank and over 2 hours still waiting to be served ridiculous especially during Covid

Thank you MK for your service at the door!

Heres a tip: before wasting everyones time, train your consultants to do comparative costing before doing all the unnecessary and time wasting paperwork.Dont leave a potential client standing at a desk in the middle of the reception area while you go to the back and print paperwork.The consultant that I dealt with had to literally call a friend /Google to find out what benefits the specific card had as well as the monthly card charges (which are ridiculously high and not at all competitive might I add.)You also treat self-employed individuals as if theyre second class citizens but what you dont get is that we generate income and jobs in this country. I understand company protocol more than anyone else but the prodecures in place and what is needed in order to apply for a simple, personal credit card is to put it frankly, retarded and defeats the purpose by making it an awful and bitter tasting experience. (I will also add that I actually already have a platinum credit card which Ive had for a couple of years now alongside a squeaky clean credit history).In conclusion: train your staff, Im appalled at the level of service I received and the competency/mentality that went with it and compare your costing plus benefits to other banks in S.A. You are not at all competitive.

Get a number and wait... and wait... and wait... no customer interaction at all... just needed to collect a card and an hour later still sitting watching the Standard Bank Staff walk up and down looking lost... 🙁

Insufficient tellers causing long waits for customers.

POOR, NO ONE TO ANSWER THE PHONE IVE BEEN CALLING FOR CLOSE TO 10 MINUTES NOW BUT THERES NO ONE TO ANSWER THE PHONE

Useless ATMs that swallow deposits and then they dont reflect in your account!

I went into the branch to change my contact number on all correspondence, they did not change the number and I still do not receive my OTP on my new number. I have been trying to call the last two weeks and they never answer phones.

Terrible service as always, they never answer their phones at the glen std bank ! Time to move my account seriously!

Very poor service from Standard bank The Glen... Palesa the team leader does not value her customers...

My wait was 40 minutes to be attended to by teller for a deposit. I saw only 3 tellers operating in 13 booths. The wifi doesnt work. The service is not up to standard 😑

Great service from Melinda Zulu

The worst.

Terrible

Do not come here. You are always standing in a cue and the staff is extremely rude. If you have time to waste visit here