I would like to forward my gratitude to Gugu from your branch for excellent service. Went to maponya for the certificate of balance they never got back to me, followed up with her got a call in no time and ended up take a funeral plan for my dad. Thank you Gugu you are a Star ⭐Constructive criticism Capitec needs to find a way to issue a balance certificate immediately like any other banks.Thank you so much Gugu⭐
Staff are not friendly, do not offer additional guidance or advice. Not very good service or friendly faces.
Please update your trading hours for Sundays, I just drove all the way from Roodepoort to find the branch closed. The website says open till 1pm on Sundays. Truly a waste of my time.
Received very bad service from this branch. In particular Hulani. Her bad attitude, unfriendly demeanour and inability to assist me today is giving me a very bad impression of this branch
I came to open an account and I was assisted by Mafika, not only was he rude but he did not explain anything to me, he was on his cell phone and socializing with his colleagues instead of explaining bank charges and so forth.I was really disappointed with the service I received.
Never experienced problems at this branch or its staff. Mojalefa offered me great customer service.
Great Friendly and Professional Service from this Branch ,keep it up
They always close before 1 on Saturdays and according to the time they close at 2 and it’s unfair for some of us that knock off around 1 and find themClosed
Service there is excellent