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PEP Florida
Shop 1 Kerdies Building, 18 Goldman St, Florida, Johannesburg, 1709, South Africa
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Comments
De
Review №1

Pep 3rd ave behind goldman pep.: hours on the door 8 -5. Got there well after 9am and still closed. Staff sitting n having coffee. Seen me at door. I left and went to goldman pep. full staff behind the counter but only 1 till open and queue long. Service and staff training needed all round. Sad

Th
Review №2

I found everything I was looking for. Very friendly and helpful.

Ro
Review №3

The worst service providers ever. The manager is very rude. Not once i went in the store for paxi services they always find a reason not to send ny parcel but with the same parcel they say its wrong i always send it by flora centre with no excuse. Pep Florida they ask you to pack and seal nicely if u pack they say open we want to see the contents and eventually refuse your package so whats the point of having a nearby pep and dont use it and go other peps somewhere. Pep florida is not convinient the staff members are rude they wont serve you nicely.. I have so more than 2 bad experiences for this stor i would rather go to westgate or flora centre

Ma
Review №4

Yesterday I bought vodacom Sim card, they ddnt say how will the simswam card thing would work. When I got home I inserted the vodacom Sim card it ddnt work, this morning I went to ask how does it work, the cashier answered with some attitude how it works, I went out and used other persons vodacom Sim card to do the Sim swap, the vodacom consulted told me the Sim card ts not working it has been deleted from the system, they have to give me a new one. I went there again to tell them but the cashier argued with me until the security guy came to assist, and guess what the security guy went to their system to check the Sim card I got a new simcard without being a asked any questions the security guy new the cashiers work n he did for me. Useless cashier stood there without saying anything. the security guy had to sort out the problem I had, if you can please make sure you use people with customer care in your store all of them have an attitude to the customers, it was not the 1st time I had a bad experience there.

Va
Review №5

This pep has the worst customer service in the country ...their service is so bad that u cant tell the manager from the staff....and Im not saying it as just a customer Im saying it as a professional retail manager. It is indeed a sad fact.

Ke
Review №6

Excellent service. No mess, no fuss.

Li
Review №7

I wish there was a pep home side. I wanted a vase

Ch
Review №8

Customer Service was very bad I dnt see myself shopping the.... Again

De
Review №9

The cashiers queue... More than an hour of waiting instore. Check your sizes before you leave on pajama sets, sizes are swapped.

As
Review №10

Terrible shop they open at 9:30 and yet online and online it says they open 8:30 rude and unfriendly cashiers if I could put zero star would have chosen zero

Ve
Review №11

Staff needs a bit training as they are not really customer friendly,especially the one last cashier. Didnt show patience and tolerance

em
Review №12

Its okay pep is pep cheap clothes that dont last long

Su
Review №13

1st time I sent a parcel via PaxiStaff were very helpfull and professional.

Mi
Review №14

Staff need to change general attitude towards customers..

Al
Review №15

You can find almost everything you want , However there is always a long que, so its ideal for shopping when you are not rushing .

Jo
Review №16

Very slow service. Only the manager is friendly cashiers hardly ever smile

Nt
Review №17

Roodepoort pep always open 20 minutes late on the day they have meetings. Cant they change opening time on such days?

Da
Review №18

Long que and two tills opened instead of three, the store is also cluttered no movement inside

Ha
Review №19

Friendly staff and helpful 😃

Re
Review №20

Slow qeues.

Nk
Review №21

Great prices on products

Ir
Review №22

Its awesome

No
Review №23

Their service was quick

Mb
Review №24

Friendly staff members

It
Review №25

Cheap quality clothing.Going to place for cheap clothing and accessories. NON FRIENDLY STAFF.

T.
Review №26

There is a short light skinned lady at your store who is very impatient and has an attitude. Hostile employees damage your store image. Plus theres always a maximum of 2 tills working which is not ideal for the customer.

sh
Review №27

Quick and efficient

Lo
Review №28

Nice place

Mp
Review №29

Well packed store and easy to find the things you need

Jo
Review №30

Poor customer service

ja
Review №31

Worst service i have ever experience.. Even the people working here doesnt know whats going on in the shop.. And to get someone to help you is such a mission and when they do help you eventually, its like they doing you a favour!!

Li
Review №32

I went to that shop so many times and their staff alway have rudeness when they talk. At till there is a short lady there she is always agry and then now the lastdraw it is when I had to go in the fitting rooms their locked and no one is there to attend and when final someone came to open my son went in straiht after the other person came out as the door was still open they had gurds to ask us who let us in. I mean we were next on line and therevwas no one to usher us in. Should we wait untill they decide to comeback even though they left us waiting.

Di
Review №33

Good stuff over there for kids

He
Review №34

Good service

Em
Review №35

Good

Ha
Review №36

Excellent

Sj
Review №37

So good n caring

Si
Review №38

Cool went to get quick airtime, and quick it was

Mi
Review №39

Friendly service at PEP.Very scary area!!!

Re
Review №40

Clean

Cl
Review №41

Friendly staff

Ma
Review №42

Worst service ever,, there was a long que but only 1till was working,, even security was rude

Li
Review №43

100 %

Th
Review №44

Robbery on Monday o7 Oct 2019.

Sa
Review №45

Its still not open its 08:16, and according to Google its suppose to be open

Me
Review №46

Like it

No
Review №47

Good stuff

Kh
Review №48

Friendly customer service

Mu
Review №49

Affordable

R:
Review №50

Shup

Ma
Review №51

Affordable

Le
Review №52

Staff are rude and unhelpful.

Ta
Review №53

Service was slow

Information
8 Photos
53 Comments
3.5 Rating
  • Address:Shop 1 Kerdies Building, 18 Goldman St, Florida, Johannesburg, 1709, South Africa
  • Site:http://www.pepstores.com/
  • Phone:+27 11 672 8227
Categories
  • Children's clothing store
  • Baby clothing store
  • Clothing store
  • Men's clothing store
  • Women's clothing store
Working hours
  • Monday:8:30AM–5:30PM
  • Tuesday:8:30AM–5:30PM
  • Wednesday:8AM–3PM
  • Thursday:9AM–1PM
  • Friday:8:30AM–5:30PM
  • Saturday:8:30AM–5:30PM
  • Sunday:8:30AM–5:30PM
Service options
  • In-store shopping:Yes
Health and safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
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