Their customer service is exceptional! I got there, and before I could even park, one of their friendly staff came to me and ask how could he help. Told him I needed a battery... He showed me where to park and said someone will come and assist me...another staff member came, assessed my battery and he said my battery is still in good condition. I dont have to replace it as yet. They won my heart because of their honesty and good customer service.
Brilliant service, covid conscious and all round Brilliant...
A huge thanks to Razeen and Solomon for exceptional service and sterling professionalism. Razeen sent Solomon to walk around to my apartment and install a new car battery within minutes of me expressing how urgently I required it to be done. Solomon completed the job within 15 minutes and everything was sorted expertly. THANK YOU SO MUCH GENTS!!!!!!!!!!!!!
Always good service from tyres to alignment used them for 20 years
Thanks guys! You guys replied to my email so swiftly, and even though you were unable to help me, you still went the extra mile to make phone calls to find out what other places could help. Thats what I call great service, even when you didnt need to do it, you still did. Amazing. Thanks!
The guys there are so friendly, they are forever laughing with customers. Great customer service.
Excellent service from management and team. Well done!
It was perfect
The service is excellent
Thank you to Theuns and his team for helping me out of trouble today. This is testimony of excellent service.
Just had an amazing customer experience here. Staff and Manager were fantastic. Excellent workmanship and friendly! Thanks for making my weekend!!!
They give good attentive service at reasonable prices.
Great service. They were quick, friendly and helpful. Managed to do an in & out without even making a booking.
The service is always good. When is the store opening as the lockdown is being partially lifted? I need to fit a tyre ASAP
The manager, Dave, went out of his way to help me at closing time. Fair prices, friendly service, and extremely accommodating. This is the third TWT that I have been to and is by far the best. While I live a bit far away, it will be worth the drive to come back here for my next balance/ rotation/ alignment.
Service with a smile and helpful.
Great service alround. Happy to sort out any queries post fitment. Have adequate stock with no unnecessary lead time. A big recommend.
Tried to sell me a set of tyres claiming there was a bubble on one sidewall. There wasnt. The idiot salesperson clearly thought I was one, as well. When I posted about the experience on twitter, numerous people complained about the very same scam attempt. Very surprised that Discovery continues to recommend them.
I really like these guys, especially the store manager John and his sales guys Giovanni and Niresh. Great service and willing to go the extra mile
Excellent service from Dave and the rest of the team. Fast and friendly service.
A very clean facility and a friendly stuff as well! Highly recommended! 😍
Diagnosed my problem which Mintys Rosebank caused. Wouldnt let me pay. Thoroughly recommend them
Terrible service today, just needed an inspection for discovery insure. Oh my would never recommend this place. Go to PG auto Glass rather!!!
Quick ,good service.Efficient staff.No need to pay for parking.Free exit for customers
Best service ever
Very Friendly Staff, attending customers on time,
Place and facilities are greatwith unusual location inside the mall parking but actually works great. Some staff could be better trained un customer care while others were great.
Easily accessible and quick service. Leave the vehicle and shop at the centre. I had a problem and it was resolved immediately by TWT staff.
The only TwT ive found that takes some time for small things, like ensuring the steering wheel is straight after alignment. Car was there today for slow puncture and check alignment after someone reversed into front wheel. Was told alignment would need to be redone after damage fixed. No charge for either. Great customer service.
Absolutely fantastic service. Beyond impressed! The manager is on the ball at this branch and commits to going the extra mile for his clients and customers.
Very helpful , friendly and the job done quickly
Superb service! Thank you to Nishal for all your help, by going over and beyond.
Very knowledgeable team thats willing to help you come right
Although Ive never had my tyres changed here, the staff are always friendly and happy to help when I have a problem or just want to double-check my tyre pressure. They provide honest advice and its one of the rare places I havent felt someone trying to swindle a deal out of me just because Im female. Thank you! I will definitely return, and the next time even have my tyres changed there (even though its more expensive than in Pretoria). The service is worth it!
Quick, efficient and friendly service
Really one of the best. Superb location and very professional.
Friendly and speedy service. Conveniently situated so you can enjoy the amenities of Rosebank Mall while your wheels are being sorted
Dealing with TWT Rosebank and specifically Giovanni Spiers was an absolute pleasure right from the very first email enquiry I sent. He responded promptly and with great enthusiasm. I received a great deal from TWT Rosebank and everyone I encountered at the branch was extremely friendly and professional. The branch is very clean and there is a lovely space to work at whilst your car is being attended to. I would highly recommend TWT Rosebank and especially Giovanni. He truly takes great pride in his work and embodies the meaning of great customer service. 10/10 TWT Rosebank
Quick speedy friendly serviceThank you
Helpfull and friendly manager of the store .. go out of his way to assist
Wonderful atmosphere
Amazing service and friendly staff.
Convenient location, very well organised, professional and friendly, helpful staff.
Friendly staff and fast service.
Great location easy access
Giovani amd team is great
Picked up some problems with my wifes car. Three of the tyres are 14 years old and should be replaced. Original tyres supplied with the vehicle.
Great service
Great attention to detail
Attention to detail
Good service
Rehzaan is a SUPERSTAR!!
Excellent service, and the staff are great.
Great experience, would recommend these guys to anyone.
Great service, prices and location.
The service required took a little longer than expected but they stayed open after closing hours to finish what needed to be done, were professional and friendly and continually updated me on the status of the job.
Their operating hours are from 8am during the week... Its past 8am, the staff are locked outside and theres no sign of it opening before 8:30
Very helpful, efficient, and honest employees
Speedy service. But stuff can be rude
Brilliant service
These guys are brilliant .
Fast efficient service.
Fabulous service
Quick service, friendly people
Great service
Fast
Friendly and efficient service
Dave & his team go the extra mile
Great sercice
ANSWER THE PHONE
Poor customer service and treatment
Poor service
Great service
Excellent service
Service to the max
❤️