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Strijdom Park Volkswagen
343 Malibongwe Dr, Ferndale, Johannesburg, 2160, South Africa
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Ja
Review №1

Strijdom Park Volkswagen is just amazing, staff and service is phenomenal. Purchased my car from them and service with them, will never use another VW, Thank you all at Strijdom Park Volkswagen, luv my VW and love you guys. Just amazing, thank you for everything!! I can highly highly recommend.

Ma
Review №2

One of the best VWs in town, from making a phone call to arriving at their service department. Service is guarunteed even if they are busy they keep checking up on us at the waiting station and assure us we will be attended to. During the service we are kept informed of everything happening in the car. Lovely service. I will forever use them as long as my car is still around. Thanks team for exceptional service

Da
Review №3

Efficient, friendly check-in and excellent technical work on my Touareg by Oneus - what more can you ask for?

kg
Review №4

What a worm welcome to the dealership on dropping off my car for a service, a special mention to an older lady by the name Lizzy, i bet she was born for this... she made me feel at home even when I was collecting my car in afternoon. Outstanding service ever, Technicians doing a follow up calls throughout the day until the last minute of collections. Keep up doing the great work.

Ty
Review №5

Arthur was a awesome sales rep, very helpful and made everything go like a breeze…10/10 ServiceWould definitely recommend this dealership

Sh
Review №6

The employees are wonderful and friendly. Even sudden requests (like checking if my vehicle needs a software update) were handled quickly, professionally and efficiently.

Kh
Review №7

If you want a smooth journey to buying a car, ask for Brandon🙏 hes patient, well informed, honest and does everything to satisfy his clients. I would purchase a car every day ftom him if I could. Im in love with my GLA Merc👌 Thank you VW😘

Ga
Review №8

Excellent experience and not just service. Godfrey is one of the most dedicated and passionate Salesman i ever met and have been doing busy with him for years. he know how to look after a customer and its a pleasure to work with him and hope that his Manager appreciates the asset he is to the business and must make sure he is looked after well.

Br
Review №9

Ive been with them for many years and through 3 new VWs.

Ja
Review №10

Bianca is my service consultant and always ensures that she communicates with you at every stage so you know where your vehicle is at, from timing to costs.I have been a customer of VW Strijdom Park for many years. The service is always impeccable.

An
Review №11

Excellent friendly personal service - the best I have ever had from any VW dealership in over 50 years. Thank you so much that I have found you on recommendation of my daughter

Vi
Review №12

I have been a customer of VW Strijdom Park for many years. The service is always impeccable. Bianca is my service consultant and always ensures that she communicates with you at every stage so you know where your vehicle is at, from timing to costs.

Re
Review №13

Thank you for the amazing service. You have gained loyal customer for life

Li
Review №14

Terrible service. I am concerned that they just cleaned my car (barely) when they were supposed to service it as absolutely nothing has been fixed. Absolutely useless - rather dont go here

An
Review №15

Thank you, I was super satisfied with the service. I like the honesty really cos I took everything out of the car before the service but forgot my usb stick, and to my surprise it was still there when I collected the car. Excellent customer service, I felt welcome and very taken care off. To everyone thank you

Ga
Review №16

Excellent service received from Bro Godfrey on the purchase of my wheels, busy and demanding the sales world can be, he kept us posted all the way until vehicle was delivered, engaging with him is like family. Appreciate all your efforts, more customers are coming your way. Let me also acknowledge Allan on the good advise he gave my friend who was in the process of selling her car, no wonder these two are a team. May God bless you.

La
Review №17

Very disappointed with the service! I wanted to get a quote for my 120 000 Km service, which is a major service requiring a cambelt change. I called yesterday @ 4:40pm, I knew I wouldnt get a quote so late in the day but asked the lady to please have it for me during the morning she took all my details and said no problem. Today, I phone at 2:45pm, having heard nothing all day...I was put through to the service desk where it just rang and rang. So I called back and spoke to reception and asked that someone please get in contact with me as soon as possible I needed a quote before the end of the day. I left my details with reception and again no one has bothered to call me back! Obviously they are too busy and dont need or want my business. I called them because of the good Google reviews....NOW, Ill take my business to one of the other dealers!!! REALLY BAD SERVICE.

An
Review №18

Enquired about a vehicle and their assistance was as one would expect. Very friendly and keeping the standard high. Would definitely recommend.

Li
Review №19

Thank you so much for excellent service Arthur! From driving through to Pretoria to facilitate a test drive to servicing and delivering my VW Polo....you made the whole process super easy! Your professionalism is greatly appreciated!

An
Review №20

Thanks Barry for great advice in the service centre. You were so kind and friendly and went out of your way to help me.

Da
Review №21

Special thanks to Yolanda, Nick and Lizzy who made my experience hassle free! This is the second time I returned to Strijdompark VW and definitely not the last.

mp
Review №22

Received a great experience, way over the call of duty, The guys made sure I was happy. Much appreciated

Pi
Review №23

Excellent service at this dealership. Highly recommend from start to finish . Always chooseThis dealership for the continued dedication to the customer. Keep it up

Ne
Review №24

The same great service from this branch, as weve had for many years. Bianca is super efficient with quotes, orders and customer service. Telephone messaging system can be improved, it usually takes a while before a reply comes back and of course car parts remain very expensive.

Th
Review №25

Thank you to Leana who made sure that my car was serviced and my warranty claim was attended to on time I like the communication and feedback that she gave me concerning the status of my car most of all the car was washed clean please thank the car wash also great service Im impressed keep it up

Ki
Review №26

Friendly service, excellent workmanship. Very helpful! Can highly recommend VW Strydom Park!

Le
Review №27

The service was excellent and the staff very professional and helpful.

fo
Review №28

Profecional friendly informative consultants that goes out of their way to provide world class service over and above expectations. Alfred, Bianca and mom Lizzy thanks for always giving the most when it comes to service . EXCELLENT !!!

Fi
Review №29

The service and attention received from Bianca is always warm and friendly. She is outstanding 😊

Fa
Review №30

Awesome service from a really friendly and professional team

ja
Review №31

I have been dealing with VW Strydompark over 10 years 68 cars later I have not found any other dealer that can match their services or dedication ti excellence. they go the extra 10 miles for their customers.

Ja
Review №32

I always get the best service from VW Strydom Park thank you all

Li
Review №33

I had such an awesome experience with VW Strijdom Park when I purchased my new vehicle and it is all thanks to Arthur Chinaka. He really went out of his way to make everything perfect for me. And even though I have my new car, he still helps me with questions or any issue I might have. Thank you Arthur!!

Ah
Review №34

Thank you to Gary the workshop manager and Elize the sales lady. Had a warranty claim with my 2020 Tiguan. The process was seamless. Gr8 services guys. I will definitely refer my friends and family to Strydom Park VW.

Ia
Review №35

It was easy to arrange an appointment for my service of my Tiguan, in fact it was scheduled the very next day after my call. The handover and full client process, was done by Leanna who was great, friendly and professional. The car was ready on time and beautifully clean. Thanks Guys.

Pa
Review №36

As always, the professionalism and welcoming manner of the staff make servicing my vehicle here an absolute pleasure. A special mention to my service advisor, Bianca, who always ensures a smooth and painless experience. Thanks to all!!

Ml
Review №37

Strijdom Park Volkswagen gave me a five star service. I appreciate all the help I got from Connie, keep it up bro.The car was in a prestine condition. I would definitely recommend anyone to buy from this dealership as their professionalism is second to none. Thanks

Br
Review №38

My absolute favourite VW Branch. I purchased my Vehicle from this branch in 2019 and it’s the only place I take my vehicle for a service. I drive all the way from Alberton with zero complaints. I’ve tried other service Centers and none give me the service that VW Strijdom Park does. Keep up the great service guys.

An
Review №39

VW Strydompark have been absolutely amazing and accommodating in assisting me with my gearbox replacement!!!!! I rate them 10/10 for service excellence!!!!!!

No
Review №40

Thanks to Brandon Barnard and Nick Diamantopoulos once again☺for helping me throughout this stressful process.

Li
Review №41

Hi Alan/ Liani / NickI expressed this to Nick yesterday, but wanted to thank you again for the exceptional service and support we received while buying the little car for my son!It really takes away the angst of not knowing what you are buying when you can trust people, and you actually get what you are looking for.So thank you for being such a great team!Kind RegardsClive PoultneyDirectorHead-Strategy and Development

Fi
Review №42

Never disappoints with wonderful service and professional service

Pe
Review №43

Awesome turn around time and always feedback provided on repairs

No
Review №44

Horrible service from Service Operator Thembekile Nkosi. Guy couldnt tell size of my tires, wheel swap or shuffle (requested) not done cause of this. More waiting had to be done so the operator can finish, all due to lack of attention to detail. Disappointed and now not trusting even the actual service and wheel alignment itself, if such a simple thing as wheel alignment was poorly executed.

pw
Review №45

Excellent service and feedback. Highly recommended.

Ri
Review №46

I have been a client since 2012 and will remain a client due to excellent service, professional and friendly staff!

Ka
Review №47

In my area we have two VW dealerships less then 5 minutes away. I will drive to Strijdom anyday.. Great Customer Service kept me informed throughout the process and after bringing my car in for a service it felt like I drove off in a new car... A special thanks to James his passion for Strijdom speaks volumes about the leadership within the organisation..Thank you and please keep up.the great work.. Rory.

Ni
Review №48

Service is always efficient, polite and professional!

De
Review №49

Excellent service from Leana De Brugge and David Rissik. They both went out of their way to assist me. Would recommend them anytime.

Da
Review №50

Such a pleasure working with the team! Special Thanks to Ilana from Service department for her friendly yet professional manner in how she dealt with my service, her energy is amazing! The biggest thank you to Elize in Sales and Nick in Finance, they both got me such an amazing deal on the new car that I picked up yesterday! You guys were so helpful, got me a better deal and yet so friendly but professional! Love and Light to you guys!

Fr
Review №51

Great Service was at 3 dealerships today and by far the best hope i can get a deal on my car but if not was still a great experience thanks to Brandon and alan!

ml
Review №52

It was a first time buying a vehicle over the phone and the service was great. Godfrey Mafagane was an excellent sales representative who delivered what was promised

Mi
Review №53

Good service from service provider

De
Review №54

Master cars sales manager Allen Stilyes is amazing to deal with. 1st class service

Gi
Review №55

Conner and Niel in particular helped me a lot. This was my first purchase but they simplified the prossess for me a lot.

Ne
Review №56

Very professional and helpful.

Le
Review №57

The service quick and prompt from booking in. They replaced my mirror trimming and brought my chips on my windscreen to my attention. I happy with the overall service except that they missed one chip on the windscreen.

Pu
Review №58

Efficient. Great service. Ilana was very helpful. I would recommend this specific dealership to family, friends and strangers.

Jo
Review №59

I highly recommend Strijdom Park Volkswagen. I had the privilege of dealing with Connor and received top class service from the moment I walked into the dealership. He was so helpful and always goes out of his way.. Great work guys and thank you Connor for the service. I will definitely be back

No
Review №60

Great service, pleasant people. Always a pleasure to deal with Ilana.

Su
Review №61

Excellent service from VW Strydom Park as usual. Been dealing with them for 7 years.Sharlotte is my service provider and always makes herself available even out of operating hours and bends over backwards to make sure I am happy. In these uncertain times of COVID it is wonderful to feel as though they really care .Well done to the entire team

Fi
Review №62

Andre and James thank you so much for resolving my issue in less that 24 hours....I really appreciated itYou deserved the 5 star

DA
Review №63

Thank you Conner & Nick for your Excellent Service.It was an awesome experience. To building relationships...

Gi
Review №64

VW Strydom park service tops them all. Really know how to take care of a girls machine.

DA
Review №65

Great service, great treatment from the staff

Pr
Review №66

Been servicing a few cars at Strijdom Park VW for just over four years and Bianca Courtriers (service advisor) has made this journey a great one. She always goes above and beyond to ensure that her customers receive nothing but the best when it comes to delivering on service. A special thank you to Bianca and to Strijdom Park VW for the excellent service.

Go
Review №67

I highly recommend Strijdom Park Volkswagen Service Center, Their service is always top shelf, even in these times when everything is unsure they will go far beyond their duties to make sure your car is well looked after and that you are fully informed every step of the way. Great Service, Thanks Bianca and the Team

Mo
Review №68

Great service through out my experience with VW Strijdom Park Volkswagen. I am glad that I am part of their family

Im
Review №69

Awesome service and work Bianca and David you guys rock.

Ha
Review №70

Great friendly service and staff that communicate ver y well

Kw
Review №71

Hearty and warm service.

Ga
Review №72

I hated my Amarok for the 1st 18 months, couldnt wait to get rid of it. Tried 4 different VW service departments Once I found Strydom Park, I am looking at possibly getting another one next year. Fantastic service

Mu
Review №73

The service was awesome, i will definitely them for all my future services

Av
Review №74

Best service and experience of all dealerships Ive taken my cars to.

Da
Review №75

They stole my wedding ring in the car.

Li
Review №76

Service with a smile. Lizzie at reception always makes you feel welcome . Charlotte was professional, the vehicle update communication was clear. When i collected my car , she walked me to the vehicle gave a detailed explanation as to what was done during the service. Charlotte made sure i understood and ensured that i was a happy customer before i left the dealership. Excellent service always :)

Ph
Review №77

Amazing service yesterday. Had to get a battery replaced. Got there and theres a gentleman directing me to a lane. Get to the lane and Bianca my service advisor swiftly assists. It was just amazing. When I picked the car they had washed it clean including the engine. Great work to the whole team!

Ma
Review №78

Walked in mid-afternoon. Quick covid screen, few minutes in the waiting room and next thing I had a smart dude checking out my brakes. They replaced them and washed my car in 2 hours. People remembered my name and were super friendly and laughed at my lame jokes.

Nd
Review №79

Top service like no complaints. Liani was the best....

Na
Review №80

I took my car for service yesterday at Strijdom Park Volkswagen and received the best customer service. It’s always consistent, my service adviser Sharlotte is thee absolute best. Would greatly recommend their services.

Ph
Review №81

My first choice VW branch. Great service each time. Thanks Elize, Nick, Sumari; and thanks for the great drive Albert.

Mu
Review №82

Excellent customer service by Conner.

al
Review №83

Excellent service and response times.

Wo
Review №84

Excellent service received from Liani Oelofse,The second time we have bought a Kombi from her, she really goes out of her way to deliver outstanding service also does not think twice to deliver superior after sales service in a friendly and professional manner.Thank you Liani & team at Strijdom Park VW we highly recommend your dealership and services!Best regardsWolfgang & Ronelle Walle

Sa
Review №85

A massive thanks to VW Strijdompark for always going the extra mile and for great service!! So thorough, so quick and so effective!

Ta
Review №86

Thank you VW team for always being on the ball, from the moment I arrive with my vehicle the professionalism and friendliness I recieve is super! The updates and the great service you give! Keep up the great work, professionalism like that is hard to find! Bianca * Elize super stars 🌟

Si
Review №87

From the minute I made the phone call to book to the second I got the car back everything was 5 star. Then I dealt with Bianca and she is a star.

Re
Review №88

Service was excellent and effecient.

Mi
Review №89

Always a great experience and quality service received

Mx
Review №90

My experience with VW Strijdom Park was underwhelming to say the least. My sales person disappointed at every opportunity. If it wasn’t for the Master Cars manager, this rating would have been a zero. I still love my car, though.

Ra
Review №91

Used them for years and they get your issues resolved. Big enough to have enough traffic so that you get service, but small enough to still care

Sh
Review №92

I have used the Strijdom Park VW dealership since 2007, they have always put me as a customer first regardless of my requests and have always gone a step further than i expect. Bianca who has been my service adviser all these years always exceeds expectations and manages to do this with a smile every single time.Thank you to one and all at Strijdom Park VW for years of great service, a lasting customer relationship and for always looking after my vehicles.

A
Review №93

Always having the best service from this dealership. To Sharlotte the Service Advisor, keep up the great work and service you give to your clients.

St
Review №94

Bought my car from them about a year ago and their customer service has been excellent from the start.Recently had to take my car in for its yearly service, which was also such a breeze.Really very happy with the whole experience!

Sh
Review №95

Poor service. Im still waiting for a phone call after being told I would be contacted in 5 minutes. Its been 24 hours. I also have to be the one to follow up. Not happy at all. I guess Ill be taking my money elsewhere.

La
Review №96

Good service. Good people

Vh
Review №97

Great service. Excellent communication from service rep. Will be bringing my vehicle for service again.

Gr
Review №98

Always an excellent experience with VW Strijdom Park. Ive bought 2 vehicles from them and they are always helpful and provide excellent service.

Sh
Review №99

Excellent service,warm and wonderful feel about the place. Good helpful and friendly staff. Thank you James (the driver) for your assistance by picking me up and also allowing for my passenger to come along, thank you for the good advice you are very clued up. Thank you Lizzie, ma ma Lizzie for making me smile and being so polite and friendly. Thank you Bianca for constantly updating me throughout the day and for calling my service provider to make sure they accommodate the additional charge.

Nh
Review №100

A refreshing professional environment

Information
100 Photos
100 Comments
4.8 Rating
  • Address:343 Malibongwe Dr, Ferndale, Johannesburg, 2160, South Africa
  • Site:https://www.strijdomparkvw.co.za/
  • Phone:+27 11 795 5081
Categories
  • Auto parts store
  • Volkswagen dealer
  • Car dealer
  • Car finance and loan company
  • Car repair and maintenance
  • Motor vehicle dealer
  • Repair service
  • Used car dealer
Working hours
  • Monday:7AM–5:30PM
  • Tuesday:7AM–5:30PM
  • Wednesday:8AM–1PM
  • Thursday:Closed
  • Friday:7AM–5:30PM
  • Saturday:7AM–5:30PM
  • Sunday:7AM–5:30PM
Service options
  • Delivery:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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