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Bumper to Bumper
468 Jules St, Malvern, Johannesburg, 2094, South Africa
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m
Review №1

Always good service, people are helpful. Good thing to phone ahead of time to make sure they have what you want. And sometimes can just collect and go.

Ga
Review №2

Excellent service when you get in. Prices are good. The negative side is the queue. I suppose it cannot be changed, simply because of popularity. If you call in and get a picking slip number, then its magic. 👍

Ma
Review №3

The que is long but you will find what you need and at very affordable prices. You can call in before going to ensure they have what you need.

Ja
Review №4

Parking is still a big issue, queues inside are now better after the extension onto the next building, however its still taking longer after paying to get your parts. Sometimes you dont even know how long you should be waiting for parts as theres no order , some people come after you and get their stuff while you still waiting there.

Fr
Review №5

Was where the people was willing to help thpigh they didnt have what i was looking for bu that time

He
Review №6

Its a great place were u get anything u want of a car

Tu
Review №7

Best spares shop for engine parts and accessories

He
Review №8

Located in bad part of town. Had organized via email for a collection only to be turned away because of stock take (while the rest of the shoppers were still happily shopping). Persons who directed people from the door and between service counters were helpful.

Du
Review №9

Best price in town on all parts. Theres never been a time when I couldnt find a part I needed at B2B. They are so customer centric, always trying to improve their waiting time, putting gazebos for customer to queue under, re engineering their processes consistently.

jo
Review №10

Awesomeness greatest I was happy with their own service

go
Review №11

The cheap parts and reliable place to get them.Salute

Ro
Review №12

Quick and efficient.. got everything I needed at low prices.. thumbs up...

Za
Review №13

Good service, quick and friendly staff

Re
Review №14

Awesome price..for car parts.

Lu
Review №15

Youre trying iterms of the queue. As you have open another one.Handsup.(A bit improvement of your quality of the part is needed

Br
Review №16

I am shocked. Without an update of transferring my call to someone. And I was still speaking? Surprised hearing a tone ringing. What a perfect service 😂.

Le
Review №17

You can get best parts of your car , reliable place ,they never disappoint you

Ev
Review №18

Perfect place to get your car body parts ,they have everything you need

Mo
Review №19

Served by an arrogant person today... At least I experienced what a lot of people have been complaining about

KG
Review №20

Great place to get all you need for your car, whatever they say its impossible to find, you sure get it at this spares shop.

Az
Review №21

They always what need but the place will test your patience as there is always a lot of people

la
Review №22

Good rates and service .enquire what you wanna theyll always assist you in every way they can

Si
Review №23

The place has been upgraded nicely, what I like most about them is that you always get what you looking for. One of the best spares.

Mo
Review №24

I found a new building and that makes a service to be good, I bought cv joints via phone for collection and payment I did spend only 5 min.

Mi
Review №25

The shop improved his services,you cant mske more 2 hours without bring served,like before

Lu
Review №26

Very busy spares shop with long queue, i think is better you go there in the morning than in the middle of the day. Otherwise their spare parts are very less and the good think about them they sell parts for every car brand.

Gi
Review №27

Quick service if you phone in your order beforehand.

Od
Review №28

Very handy place to source for new car spares.

Cl
Review №29

They have all the parts u can think off and cheap.

Ny
Review №30

The place is being upgraded to cater for long customer queues that normally snake around this building.This is a good move ever. Personally, they failed to honor their stock availability to me. Thus resulting in me losing transportation money and time. I was promised that the part will be available the following week. They should rather have a part ordering system with reference numbers given to customer and maybe call the customer when the part is available. Im puzzled by the way they allow some customers to skip the queue in order to be served before anyone else.

do
Review №31

Very affordable. Great experience all round

nk
Review №32

The service is not good

An
Review №33

Best prices for car body parts ...but the waiting lines are from hell

ny
Review №34

Managed to get the spares i wanted and theres good customer service offered

br
Review №35

Got most motor spare parts at reasonable prices

Ti
Review №36

Friendly security guards go through smoothly. Will go back again cheap prices

Sh
Review №37

I never liked going here because it was always very crowded, but when I got there I was surprised to find that it was speedy and I was there a total of 15 minutes. Well done to them for upping the service.

Pa
Review №38

Fast n convenient easy to locate with almost every thing u will need for a car maintainence,is avoid those hustlers outside ngoba some of them are conman

Bl
Review №39

Whats the use of having all the contact details if no one is gonna reply to our emails, Ive been requesting quotes for the past 3 days. By the way why cant we get quotes online instead of sending emails to your lazy sales employees?

Th
Review №40

Great place to get parts and service kit at reasonably cheaper parts. Honda wants R2500 to service my car but at Bumper to bumper spent only R600 to get parts and a mechanic charged me only R250 to service a car, thanks to Bumper to Bumper

Th
Review №41

They strive to provide the best service.

da
Review №42

Best prices on all makes of vehicle spares

jo
Review №43

For anything that you may need for a car I recommend this shop

ke
Review №44

Easy to get in touch its quick n help in case of ording parts check if its on stock first b4 u arrive at the store

Th
Review №45

Service was good..I just did not get what I was looking for..

Ka
Review №46

Parts are reliable and affordable. Quality is good. Better to call and order then you can just pay and recieve. But the waiting is a bit long but it can go fast on times. Having to be around in a cramped in this times isnt good but can be sorted out better

ma
Review №47

So much of come backs of wrongly supplied parts . I had to come back two more times and i had to fight for my full refund without their their unreasonable 20% handling fee. On the third encounter I had to take consumables instead of the wrong break pads they had supplied me. How do you charge a customer for your incompetent stuff after all it cost me time and money to return to the shop . Consider doing some training on customer service/carePathetic service!

Ke
Review №48

Best parts , you must go here for good prices . I love it I love it

Ch
Review №49

Affordable and now its split into 2 section has made shopping convenient. Big up guys

Br
Review №50

They always have what I want which make them best spare parts in town

Sa
Review №51

You get every part at affordable price

Le
Review №52

Great service with sovial distancing

Ja
Review №53

They have everything plus they delivered my good for free,you dont get that anymore. If there were more start I would have given more.

Lu
Review №54

It’s packed , ensure to get there as they open because it’s forever busy. Otherwise Good service

Ti
Review №55

Extremely poor customer service. I was told delivery would be at no cost by the lady at reception, it says so on the website as well. When I finally got put through to the sales department to make my order the guy was rude, saying we dont do deliveries bye and put the phone down on me completely disregarding my order after having waited to get redirected and giving him my part information.Based on the area of this shop, the call line, its not worth it. Rather go spend R50-R100 extra on the part at a more reputable and safer shop. Ive never seen a parts shop so arrogant as to turn away an easy sale. I didnt get my order number either so big waste of time with these guys.

Hl
Review №56

Too many people and jot efficient in service

Ma
Review №57

Poor poor service ,had to wait for my parts after paying for almost an hour only to be told that the parts are at the warehouse this I absolutely un acceptable.

ma
Review №58

Small parking but great prices

Si
Review №59

Great spares for car parts, situated around Cleveland. They have plenty of parts from body to engine. Their prices are very affordable.

Th
Review №60

Best advice is to call before you visit this establishment

Pi
Review №61

Eeeeish this place, yonkento njeee

St
Review №62

There is great improvement ,now you get everything

Ka
Review №63

Bad experience. I called them on the phone to request parts and they said they do have. Guess what? All the way from Heidelberg and to only get nothing. Really Disgusting if you ask me.

Aa
Review №64

The guys at the door are way better than the ones actually assisting inside.. the ladies at the paypoints are just angry.. so the service there is just horrid.. just get ur staff and leave dont expect any smiles

Ha
Review №65

Im doing large big format dye and sublimation including sawing .Facebook look for Ndamva

Sh
Review №66

I am not happy with them. I have sent two emails and phoned them, no response. Totally unhappy about that... I would swear but thats not appropriate.

Bo
Review №67

Very affordable and quality service

Ta
Review №68

Bad service bought two rear shocks opened one to check if it was the right one only to realise that the other one was a used one boxed. Called the manager and said will come show you what came from your shop NOT THAT I WANTED TO CHANGE WAS JUST CAUTIONING HIM. He rudly said there is no way that shock came from his store went back to buy another one as other stores dont sell singles I checked the shock in their sight the shock was used in 2 weeks I got two used shocks at their storePLEASE CHECK YOUR STUFF BEFORE YOU LEAVE

cl
Review №69

Yes I was there on Saturday that was amazing, keep going Good work

to
Review №70

Great shop terrible employees with bad attitude. They think they are doing you favours by selling to you. Very pathetic customer conduct.

Be
Review №71

Well controlled. Well stocked. Great service.

mz
Review №72

Great service. Found what i was looking for

Pa
Review №73

Service is good ,but is the ques are unbelievable because you have to que 4 times.

Mo
Review №74

A dependable go-to bunch of guys...

sh
Review №75

This shop has good things

Ad
Review №76

Waiting a houer for the kinders to get your 1 light 🙈🙊🙉

Ku
Review №77

Got my spares at a very good price

Th
Review №78

Great,the new setup makes everything faster

Sm
Review №79

Service was excellent nothing to complain about

Ch
Review №80

Great service even from the guys outsideGreat service inside.When u leave u feel happy

Ga
Review №81

Looking for parts. In bumper to bumper you wont go wrong

fa
Review №82

Phoning in for a query on parts and prices is impossible the staff just let the phone ring and then cut the call very unprofessional

Si
Review №83

I was on hold for about 10mins before l got cut off. When l called back the lady didnt even let me finish talking before she put me back on hold.

fr
Review №84

It get crowded but its got quick service

Ch
Review №85

I am very happy with this company bought something that I was looking for very happy about it thank you for having what I was looking for very cheap very happy

wi
Review №86

Its crowded be prepared to wait a while to be serviced

In
Review №87

The phone is only answered at the main reception, from there it will continue to ring until u are too tired to hold on or u run out of airtime.I have never been able to go through to sales on 3 occasions. Managed to hold on for 12 mins but no one picked up to get my order.

mt
Review №88

Too crowded slow in service no oarking space

Th
Review №89

They hanged up on me without finishing the conversation. The man just said its here and hanged up, I still had more parts to enquire about. Bloody...

lo
Review №90

If you dont mind waiting in line for long then bumper to bumper is the go to place.u will find parts for most cars at reasonable prices and their service is good.i would like to urge the management to provide portable public toilets, most clients from bumper to bumper urinate anywhere and the place stinks .

Ma
Review №91

I would give a Zero rate for the rotten service i got on the Phone where i was just made to hold on for over 10 mins without even checking up and updating me. Pity im forced to give an undeserved star

we
Review №92

The place is very busy like a bee hive but you get saved. Everything is organized.

ch
Review №93

They return policy is only 3 days , which I think it is illegal and against consumer act ( nca)

Ha
Review №94

Great service and good prices too

Al
Review №95

Went back today to exchange items. What a mission!!

Me
Review №96

As far as parts are concerned they are the cheapest and always have stock.The matter of Good Customer service is another matter. Actually am still to receive good service at most of these parts

Wi
Review №97

Great except the fact that its always full

De
Review №98

Reasonably priced spares, quick service with a 😃 smile.

si
Review №99

Various car parts just a call away

Th
Review №100

Motor vehicle heaven on earth!

Information
100 Photos
100 Comments
3.7 Rating
  • Address:468 Jules St, Malvern, Johannesburg, 2094, South Africa
  • Site:http://bumpertobumper.co.za/
  • Phone:+27 11 607 6600
Categories
  • Auto parts store
Working hours
  • Monday:7:30AM–5PM
  • Tuesday:7:30AM–5PM
  • Wednesday:7:30AM–3PM
  • Thursday:8AM–2PM
  • Friday:7:30AM–5PM
  • Saturday:7:30AM–5PM
  • Sunday:7:30AM–5PM
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