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Hofbro Auto Body cc
37 Bosman Rd, Ophirton, Johannesburg, 2091, South Africa
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Comments
De
Review №1

Wait can be a little long, especially for assessments, when they are busy. However, top notch service received and they have one of the best customer service experiences Ive ever had. Truly a great repair shop & assessment centre. Appreciate the work.

Pr
Review №2

The reception is welcoming though Im not happy with the service I got

Ph
Review №3

Im not happy, with service. My car is still the workshop it been more 3weeks now. And the telling that they need to order some parts from overseas. Im struggling , taking ober to work everyday while I have car, coming month end I have to pay installment. Thinking I have paid off the panelbeater. So please stop making ampty promise to your customer.you said its a gone be 7working days, and it more than 30 days.😠

mu
Review №4

Friendly and efficient hail damage assessment

Ri
Review №5

Thorough examination of my vehicle to assess damage

Te
Review №6

Initial interaction with them was excellent. Prompt attention and no waiting. What a pleasure

Bo
Review №7

They are very professional.They were honest and helpful by keeping my personal stuff that I forgot in the car.They kept updating us on the progress of the repairs

Ph
Review №8

Gentlemen who attended me was very professional and kind

Da
Review №9

Quickest and most painless insurance assessment ever...

Bi
Review №10

Friendly & helpful security gaurd. Friendly staff. Picked up my car yesterday - so far, so good.

Aḓ
Review №11

My dads Ford Ranger came back looking as good as new. They did a really great job on the car but it was a bit hard to get the car back because of some communication issues between them and the insurance company.

Ba
Review №12

Thank you to Hofbro for seeing through the problem that I had as a client and taking responsibility. I appreciate Larry the owner of Hofbro for keeping his promise and making sure that I am a happy client.They did an amazing job on my car.

Al
Review №13

Great service

De
Review №14

It was pleasant

Pu
Review №15

Thank you to Hofbro for ensuring my partner leaves a happy customer.We dealt with the owner of the company who made sure that the problem was fixed in the timeline that they had promised, the car looks amazing, they great at what they do.

Be
Review №16

Place not beautiful, staff good

Vi
Review №17

The work carried out took much longer than I was told. Management was very friendly and I appreciated his personal attention when I collected the vehicle and had concerns about the work carried out. He was patient and explained everything to give me peace of mind. Only problem was that Deedee from Discovery Insurance never showed up for the final inspection. The owner did however try to explain the repairs to me.

Xo
Review №18

I gave them a 1 star cause theres no option for zero. Worst experience ever.

Ni
Review №19

Best panel beaters in town

Br
Review №20

Substandard workmanship, Ive been in the industry for 6 years and got told this is the best job and Noone can do it better than what they did but there was fish eyes and scratches on the paint work damages to my window rubber. Its a brand new bakkie.

Mu
Review №21

I highly recommend getting your car repaired at this bodyshop. My car has a very unique and difficult colour to match but to my amazement they matched the colour perfectly. Thank you Hofbro for the friendly and amazing service received from the front desk and even the gentlemen who repaired my vehicle and from the drivers too. This is a 10 star review.

Ca
Review №22

Extremely shocking service! I took my car in for minor repairs which took an entire month to complete, I had to call in repeatedly to ask for feedback because I received no responses to my emails. My boot was damaged in the process and I was lied to and told it was due to wear and tear but there was nothing wrong with the boot when the car was brought in.

Ma
Review №23

Had an incredible experience with Hofbro. Car fixed within given time frame and service was excellent. Huge credit must be given to Cherilee and Desire who were exceptionally helpful and friendly!

Mi
Review №24

The reception staff are friendly and helpful. Also arranged to bring me home: a distance of 33 km. The touch up paint job is excellently done. I did not have to go back to fix something that was not done: no extra marks or scratches etc. My vehicle was cleaned and vacuumed. As clean as the day I picked it up from the showroom.

Pa
Review №25

Outstanding service received.Thanks to Desiree for keeping me updated all the time on the progress of my car. Was overall happy with the outcome and the service thereof, my car came back in a perfect condition.

TH
Review №26

They are the best in their job/business

Mo
Review №27

Great service from the security to the reception lady 🤗

Us
Review №28

Bat services

Le
Review №29

Efficient, friendly service and the auto body is a stone throw from FNB Stadium,JHB city center and Soweto.

An
Review №30

Good place very professional staff

No
Review №31

Bery professional autobody

Wi
Review №32

Thank you for following through on your promises.

Ja
Review №33

I love there work. Not the 1st time I take my cars there. Communication is key in this business. You get updated all the time.

Jo
Review №34

The service was great

Hi
Review №35

A job that was supposed to take a week in fact took almost a month. When I complained because my car lights were not in working order I was told that my car will have to be sent to an auto electrician down the road. I only got feedback when I called to complain otherwise I never got any feedbaack. Definitely would not recommend this place

D.
Review №36

Really good service... Had to do a couple follow ups but my car looks perfect.... Intact, washed and not a scratch!!

Ja
Review №37

Excellent and friendly service.

Fa
Review №38

Decent service 2nd time round which included a R1000 excess discount and a loan vehicle. Im however not overly excited about the paintwork which left telltale signs of being resprayed.

Jo
Review №39

Staff that I dealt with is rude and seems they dont care about the customers. Only gave one star ,but wish I could give -5 stars.

Li
Review №40

Efficient, professional and convenient.

Bo
Review №41

Wonderfully planned business

Wy
Review №42

No Complaints. Had the car assessed there for insurance and it was quick and simple

Bi
Review №43

They are a good auto body shop.They try to please there customers.

De
Review №44

The only reason there is a 1 star is because you cant rate them with no stars...This organisation needs to improve their internal organisation and more importantly , with their customer base.They could not find the car that my wife had left with them on the Friday afternoon after they had received it. It took a personal visit to the premises to show them which one and where it was..hen my wife tooknthe car to them, she was subjected to two staff members avoiding signing to receive it in case they got into trouble...While the car was in their shop..instead of giving regular daily progress feedback, the customer had to phone in every two days and enquire... while they took their time ...and ratcheted up additional hiring costs at the customers expense.Most unimpressed... even my wife suggested they be rated with no stars.

Ni
Review №45

Best panel shop in Gauteng

Ja
Review №46

Service was good

Ji
Review №47

Have had my car for three weeks and now tell me that they need it for another week. Zero contact unless I phone them for feedback. Not too impressed.

Ts
Review №48

Good Customer Service

Re
Review №49

Quality workmanship and friendly staff

Nt
Review №50

Great workmanship and fast turn around time.

jo
Review №51

Up there with the rest in high standard

Mo
Review №52

Superb service

Se
Review №53

Good paint works, just be sure to check everything that you took your car there for to avoid any disappointments.

Ma
Review №54

The best. Ever

Ko
Review №55

Took my car in for an assessment and they gave my car away by accident to an auctioneer. The receptionist is rude and unsure of the work she has done

Fr
Review №56

Assessment done professional

Kh
Review №57

So far so good

Sa
Review №58

Perfect ones of the best in town

Pe
Review №59

Great customer service.

Mi
Review №60

Professional service top noch

Gi
Review №61

Friendly staff, excellent workmanship.

An
Review №62

Just went there for a damage appraisal

cy
Review №63

Perfect

Ch
Review №64

Nothing to complain about.

Ma
Review №65

Clean work environment

Ma
Review №66

Great service

da
Review №67

Insurance companies accredited

Br
Review №68

Worst service

Sa
Review №69

Good

Nh
Review №70

Just ok.

Ni
Review №71

Great service

Ka
Review №72

Wonderful atmosphere

An
Review №73

Awesome service

Cl
Review №74

Good service

Ar
Review №75

Car body works

Di
Review №76

Clean and professional

Sh
Review №77

Good

Ka
Review №78

Poor service

Information
22 Photos
78 Comments
4 Rating
  • Address:37 Bosman Rd, Ophirton, Johannesburg, 2091, South Africa
  • Site:http://www.hofbro.co.za/
  • Phone:+27 11 493 8380
Categories
  • Auto body shop
Working hours
  • Monday:7:30AM–5PM
  • Tuesday:7:30AM–4PM
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:7:30AM–5PM
  • Saturday:7:30AM–5PM
  • Sunday:7:30AM–5PM
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:No
Amenities
  • Mechanic:Yes
  • Toilets:Yes
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