Sent two emails, and called 3 times, no reply or answer, All I need is to make sure the quoted item is in stock before I drive there. at least make sure the phone calls get answered.
Always good friendly service. My first choice for motor spares.
Good service they understand their products. Price is reasonable. Very fast too. We called ahead and out order was ready o arrival.
Such a poor example of customer service, after visiting this store for the 3rd time in less than 2 weeks, for 1, shocks that were incorrectly supplied with a VIN provided, then to have to return because one of the shocks was seized from factory. To be told that as a customer I must apply for a refund from the supplier to refund me for the seized shock, and then on top of that pay for a replacement shock absober while the supplier refunds me for the seized shock. Surely goldwagen you are supposed to deal with your own suppliers and provide the customer a credit note until a replacement shock is supplied. I have never heard of the onus resting on the customers shoulders to fund your returns process for poor quality parts. Poor, poor, poor service
They know their parts and always have stock compared to other goldwagens
Thank you so much to your staff that is super friendly and fast. Good work guys keep it up
Excellent service, they didnt have the part I was looking for, called me back and let me know which branch in the Eastrand had stock.
Yes I was there yesterday, the Q was big they were bizy, but the service was good , the Q was moving fast
Usually packed but late afternoon was way better. Got exactly what I needes.
Good service. Prices also good
From my experience - the best GW branch within east rand. I travel passed closer branches to them due to good service and prices.
Gave me good service and prices
I always get the best service from Sibo! You are amazing!
Poor service, I bought parts for my 2006 Jetta 5 BKC engine, I gave them all important information to identify the car and also vin number. Wrong parts were supplied for me and I was passing by when I bought. I stay in Pretoria so I had to drive back to them
Excellent service and great prices
Friendly fast helping staff. Always eager to help you. Prices good
Thank you for assisrance and ensuring I left with correct part
They always have the spares I need at a reasonable price. 😎
Good all round experiance
The staff is very professional and dedicated
It was beautiful and I was helped professionally. Thank you a lot
Staff very helpful and bug range of accessories for vehicles
Tyron gives amazing service
Their lines are faster than the other goldwagens
Competitive prices. Helpful, Fast and accurate. Its a good experience. Well done
Very excellent customer service
Whether you go in store or order to be delivered, your parts are given out swiftly. Best service i have seen from all GW stores
Great variety in parts available and staff are top class and go the extra mile
Good service, good price
These guys helped me with spares a while ago to rebuild my car that a panel beater refused to help with
Excellent service keep it up
Best service ever👌
Grat service and advice. Thank you
They must change the name to Gold no answer.phone rings forever.
My only favorite wagen shop. No doubt
Theyve good customer care service, they make sure you got correct parts for your car at a very affordable price, keep up the good standards
Friendly helpful staff.
Its a great place
So three stars does not do the place justice. I had a bad experience with a tensioner wheel. That being said as far as parts for my opel go they have stock and they are very helpful. Prices for parts are really very good. Staff are very helpful.
Very knowledgeable andhelpful staff.
Got there at their closing time, cant say much as yet.
THE SERVICE IS WEAK. NO ONE ANSWERS THE PHONE AND IF THEY DO THEY LEAVE YOU LAYING ON THE COUNTER AND YOU JUST HEAR THEM IGNORING YOU FOR 20 MIN
Very helpful on what I need
Good quality parts that last, cost a bit more but worth it, purchased a clutch cable for my Golf Mk 1, worked perfectly.
Very helpful if they havent got it they can get it
I always buy service kits here, no disappointments, spare parts and services kits always available at economical prices. 🙏🙏🙏
Generally have most parts for most European vehicles, even the odds and ends like sensors and anti rattle clips
Is awesome to do business with these guys. Miles always goes out his way to help..
Excellent. Went to Kempton Park branch and got frustrated and then I went here and they helped me dearly and on the few things I could not find they called the other branches, checked for stock and referred me there.
Good quality, friendly staff
Very friendly and helpful staff.
Great service and stock availability
Sure you will be able to get everything you need from them and not at a bad price either.
Good customer service
Great place to be, as far as spares go, these guys have my back. I have to say that Waseem gives the best service. Quality stuff, reasonable prices.
Quick helpfull and good prices
Only if u open on Sundays
Always get good service from them
Carries a wide range of parts on VW and Chev
Great service.
Surprised on the quality and the prices most times good things
Good and affordable
Friendly staff. Always helpfull.
Goldwagen ebony park and goldwagen boksburg very poor service, I had to wait for my parts for the car for more then 5 days where by I have already paid for them. And goldwagen boksburg where told to keep aside a part for me and when I arrive before trading hours they yet tell me to come the following day nonsense.. Its money going up and down for parts which claim to be available they need to efficient and reliable 👎
Fantastic service and great prices!
Right price for the right parts
Great service and youll always get what u need
They have a wide selection of car parts for bmw and other car brands. Computerised systems make it quick to find out if parts are in stock...
Best service, best prices and parts always available.
They didnt have the spares I needed for my car, but seem to be very well stocked.
Helpfull ,nice place to shop ,people over friendly
Morne at Golfwagen Boksburg is such a pleasure to deal with, after being messed around at another nearby goldwagen I decided to go to Boksburg, I was helped professionally and timeously, he promised to order the parts and phone me when they arrived and he did it.
They kind of had the stock i was looking for but had to drive through to get it. Zero help on phoning. While I was there I heard the phone line ringing and ringing without anyone making an effort to answer. Can only hope they get their act together because there are plenty of other suppliers keen for business
Friendly, speedy and efficient service. I really enjoyed my shopping experience with these guys.
Always helpful. 👍
Helpful sales consultants. Very knowledgeable
Very good
Goldwagen Boksburg.......service is excellent, the staff there are motor vehicle encyclopedias- all of them! What i love about them the most is that they dont give you nonsense parts, i buy my service kits from them and i kid you not i get OEM filters, its fantastic! I will always buy from them.
Good prices and decent spares some of the guys there truly know their stuff . Thanks Goldwagen
Cant return parts
Prices higher than kempton park
The friendliness is through the roof🙌☝️🙌👌
Well priced and good stock keeping. The sales people are to busy.
Always willing to help and fair prices.
Salesman(Morne) thumbs up to him,he went extra mile by checking my car to detect waterlik to a point where he even fetch water, to top my Radiator.
Most car parts are available good quality parts affordable price.
Friendly service with expert advice ! Thanks Gents !
Terrible service for calls. They just drop the calls after ringing for sometime, useless really!
Excellent Service..
Quick and Efficiency, i love it.
Great service! Always have the stock.Waseem is just an excellent sales executive!
One of the outlets that I go to it the other do not have stock of what I need!
Great assistance and service provided by Juandre there
10 out of 10 great service
Excellent service thanks
Parking can be a bit challenging. GREAT PRICES. Some of the staff will have disagreements in front of clients and you can wait quite long for what you want. Willie and Riaan are absolutely SUPERB. These 2 are quick professional and always helpful.
Sales staff are on the ball
Good
All you need you get it