If I could give zero stars I would - shocking service, communication and extortionate shipping quotes for a small piece of art up from Cape Town (ZAR 2,000). Avoid buying from them.

I would like to strongly advise anyone thinking they are going to get a true and honest valuation on their family heirlooms, as they are in the unfortunate position to have to sell due to Covid or other constraints. Stephan Welz & Co trading as Sothebys, used to be the go-to Auction house that had experts in every department, with compassion and thought, not just their commission but no not today. Their coins, jewellery, military, and other so-called experts are found wanting. Please rather go overseas to get your valuations or better. If you dare disagree with the valuator you get testy Whatsapps and your family emotional heirlooms thrown at you as though you are the criminal. I will inform Sothebys in London to remove their name from this company.As they say in Africa, dont smear fat in the eyes.

I unfortunately had the worst customer service at Stephen Weltz in Johannesburg1. Hostile and rude staff2.Promised calls not honored3.Poor appraisal of Antiques and Ceramics by inexperienced appraiser4.Long time in appraisal

Received no feedback at all from Luke Crossley. I had left 2 paintings there which were supposed to go to Cape Town for a live auction, the paintings were never listed nor were they ever received in CPT. He promised they would be run on the online auction in mid November and this did not happen either. To this day he has not bothered replying to e mail or phone messages. Poor service.

Very knowledgeable staff. Seem to be fair with their prices and very honest in their appraisals.

Efficient & Professional Auction House

Excellent customer service from a lady called Laurie. A gem

I recently went to an auction by Stephan Welz and Co. I was blown away by the professionalism and knowledge of SW and Co. They are definitely my favorite fine art auctioneers

Wish they would bother to return query on condition reports. Not very good service these days.

Great service

Quick to respond and good friendly people. Would deal with them again.

They are always going out of their way to help you with advice and services.

Poor service

Permanently closed.