Had a great experience from the customer service staff that ushered me in..think his name is Patrick however the customer facing staffs need to do more cos it feels like they are not well informed on the products of the bank, however had a great welcome experience hence my rating😁

Horrible horrible service.. That person who is ought to help us with tickets at the door, there was none.. Dont get me started on the queue & bad attitude of the consultants who just waltz past customers because they need to get something at clicks, 2hrs into opening nogal.. I dunno if the whole stuff was on lunch or what but they were just sitting there like they do not see us.. worst!!!

The FNB experience is always nice, I know most of the staff here by name the service is always on point get things sorted normally with one visit.If you have to call cellphone banking or anything that requires you to call out be patient and bring a book because waiting time is long, the lines are just crazy with all these atms during working hours . There are another 2 atms inside the premises but you can’t do deposits.Nice WiFi easy login when you within diameter helps keeps your mind of the queue just can’t watch videos or download.

The wait is toooooo long. Really poor choice coming here. Just to collect a bank card spend 2 hours plus waiting.

Service is poor.... You wait too long for simple things... Would not advise any one to go there... Waited 2 hrs just to collect a card

Always have a sense of lack of safety here