Good customer service, the store is very neart and well-organized, no.long lines at their till points
I am happy what there are doing wanted to buy tv at game then they left me carrying the tv to to till when in the till they told me l am not allowed to buy tv without Lincence but salesmen did tell all this l am not happy
Went to game Johannesburg CBD (Pritchard and Joinery Street) and got the worst service ever from Nomsa Radebe and Nondumiso. Went in there to enquire about the 2 for 1 special on phones and had to wait while they were both opening a phone for the customer before me, mind you Nondumiso was just standing there doing nothin, only for them to tell us that they dont open phone contracts ans their machine is broken withso much attitude from Nomsa.
I am shocked about the extremely disgusting very bad service I got from Game Jhb Cbd. I took my microwave to Game as it was still under guarantee & not working. They took it for repairs, which I did the follow-up calling them all the time. After almost 2 months, it finally came back, I called them as usual & thats when they told me its back. I went to collect it, only to find out that it is damaged on the side, the lady said she cant give it to me bcs I didnt bring it like that. I left it at the shop, they sent me a message to collect it that it has arrived after going there to collect it & I called them to explain what happened. Now Im calling them everyday, no response, its either they hang up on me or dont answer the call at all. I still dont have my microwave back & still no communication from them. I tried to call & speak to the store manager but was told that he is not in, for several times. I would never ever buy from Game ever again. Im very disappointed, unhappy and dissatisfied .
Poor service in the cellphone departments..been calling for hour no answer
Good place to be but need to be careful since its jozi
I bought few great items at the store which where on sale, at a great price
I like the products they sell but again as I said for CHOPPIES GERMISTON, parking can be a problem.
The service is extremely PoorNO customer service at ALLNO Professionalism at ALLSome Workers dont know their JobThey send you from 1 person to another.😠
This is your one stop city deep Game store, hosting 2 floors filled with goods for all purposes. Unlike other large Game stores, considering its size, youre sure to find whatever youre looking for at this game, that you can find at any other Game store in the Rand area. Be sure to pass by
The store is okay. Well managed and layed out. But the escalators dont work. This makes it hard to move to the second floor while carrying a shopping basket.
I always shop here , Im not happy with the fact that they would display 2 different prices for the same product. .. been quiet for long , things just dont change. And the scanners are not working ...
I HAVE NEVER SHOPPED AT THIS BRANCH AND NEVER WILL THE MANAGER SHOULD GO FOR MANAGEMENT CLASS BRENDEN ATTWELL GO LEARN CUSTOMER SERVICE OH AND GAMES POLICIES PROCESSON WARRANTY AS YOU CLEARLY LACK THAT EXPERIENCE
It is tidy and the staff members are quite friendly. It must fix elevators quickly though.
Very nice. Great selection of products.Also, it is sorted in a very nice manner; groceries and basic needs are close to the entrance, so its easy to run in and out with emergency supplies... Then the other stuff that arent urgent are on other floors, things like stoves and play stations and gym equipment, these are not things were rushing to get, so theyre appropriately placed on other floor levels.The staff is friendly too. I literally hd this other guy approach me to help me choose on laptops, but I didnt need help, and he backed away when I asked him to.Thank you.
Too hot.... need to fix that aircon. The whole shop floor top and bottom was boiling hot
Would have given 5* if the escalators and airconditioning was working. Store staff are friendly and helpful despite working in what can only be described as touch conditions. No windows for fresh air and 0 airconditioning in a multistorey store must be illegal. Plenty parking close by.
I couldnt find what I was looking for which is a bit disappointing considering the stores geographic area
Ive been well assisted n I could recommend the shop to other pplThere is a quality service there
It needs some maintenance and revamping. Even game stores in limpopo look far better than this. Its a bit of a let down to the game brand
Ive been checking for over a week now on Uber eats trying to order from the store and its been unavailable. Why is that so? If the store is no longer on uber eats why show it?? Just remove it then.
Very poor customer service, staff mind their own business and arent eager to help
Loved it. It has amazing service plus a great new hot in store food.
Really is okay. They a great variety of products, just that they seem to be always out of stock when it comes to certain items. I was really disappointed when I didnt find any jogger item, not even running shoes.
Its a convenient places to quickly grab some essentials while you in the CBD
Excalations or lift not working, shop too crowded
You get everything that you want and they selling good stuff every day
Customer care is perfect. So neat
Professional and friendly staff. Always willing to give good service.
I bought an airbed on the 2nd August and it deflated itself on the 2nd September which was yesterday,,,today I came to the store and I was told by Portia the wont be a refund because I was using it as a bed...1.on the package of the airbed it does not have a method of use,,,its only written 1 year warranty and 2 sleeper etc nothing regards to method of useI bought it in June at Game Store Westgate mall,,,it gave the same problem I took it back and it was resolved with immediate effect now the game store in JHB they telling me something else however it does not even have method of use written on it...
It is too hot, and I couldnt find what I was looking fb or, its better to hi o to the malls
The store is OK, it has everything that you might need everyday, but thr down side there isnt efficient parking and safe parking within the area
The sales consultant on the tv sides dont give much attention but the ladies from the fridge side they take care of customers
Good , conparing that the space is so comapact
Cool, perfect people are loyalty no more conjunction this days, only people who are selling clothes must be relocated away from the entrance to create a conjusive environment. Government must build toilets and and fance the bush by Faraday next to the tax rank to reduce the sprayed of desieses then the JHB city will raise some funds to also improve infrastructure in the city all of them get registered and pay a rent of 400 per month it will help to minimize corruption as well80% better
Friendly staff and good variety of products
The game is a little different , it has two stories . One has almost more food than a checkers and the other is all your required tech goodies . Products Range from decent quality to your more bang for buck things . I can with confidence recommend this game if you are in the area . Its clean and staff is properly trained .. +1 from my side
I was in Game Store Johannesburg wanted to buy Home Theatre music System on 20th January 16:00 . I wanted to test the display which have few manual functions on it, the rest is on a remote control. I ask the remote control and I was told that they dont have the remote controls for displays they are stolen. Then i was told that I better buy new from box I will test it @home. I told them that i better go to Eastgate. The service is very very Poor
Doesnt have stock, bad customer service
The team has improved big time, they are now fast and very helpful than last year. Well done ladies and gentlemen.Thank you.
The store is great, but the escalators are not working which is a downside
Do you have any slime
I have never been there and not find what I was looking for, except for PC joy pads but then again who uses those nowadays. Overall a great store id say
Great in-store shopping experience. Good sales staff on the floor. Got a few sports kid games for my son, I loved it Couldnt find a rubber cricket set, (bat, ball and stumps) thats what I was keen on getting.
So great we bought new fridge today
Remarkably well and good standing quality of service.
Its a very good store and their service is the best
You know how small Johannesburg shops are .but it still game either way.
The electronics stock was packed with nice gadgets , got my self a nice sound bar
All products were great.
Found what I needed and its huge and very convenient...
Great service you can find nearly anything in the store
Because it is so much easier to buy things
Almost everything you want with the reasonable price
The shop doesnt have anything u have to go a take things by e warehouse which is additional expense
Near other stores and accesible.
Was so great being at game and not spending a lot of time in the queue. I got what I went for and Im so happy I got it for less than I expected to pay. Big up game and the cashier made me laugh, she was so sweet
Wonderful, got the best treatment ever
The store is packed but am happy with the cashiers. They are so Quick. Service of today was good
Love the fact it is still open after 5pm. Well stocked.
Friendly staff. Good service
I was satisfied and the sales man was very helpful
All good but elevators not working
Great for the Game specials but has the horrible set up and even worse staff.I would suggest all first timers visit this branch with ample time on your hands as you will be referred from pillar to post by some of the staff.
Game has a wide variety of electronic and home appliances of mouthwatering make and designs. Also groceries,frozen foods and daily-need items ate available.
It was safe,fast and comfortable
In the heart of Johannesburg is one Departmental store with prices so good you can go shopping all day. Ranging from groceries to liquor, kitchen utensils,sports wear, office furniture and tools of all sorts above all a jewellery section as well. There is so much to choose from and so much to take home.
The place is ok however I think they can do better in terms of the layout and making the place clean. Im disappointed with nonfunctional escalators that havent been fixed for nearly or over a year now.
It was great. I liked it but prices l hated
Spacious plus you get almost everything in one place. Good customer service
What a nice place to do shopping
Is convenient for shopping & safe erea
They offer great service
Im at game now the queue is long AF, but theres only 3 cashiers
The Service was poor the staff members were impatient telling us to hurry they want to go close... plus I wanted to buy a item but I didnt have transport to take it home today but I wanted to pay for it and come fetch it tomorrow but the Info Manager denied.
I loved the place because that thing i was going to buy it i got it thanks
Very cool and massive space friendly staff
They have good service and the staff was friendly and very helpful
Everything in place sanitizer at the entrance, no mask no entry distance markers etc..
It could be better but its not bad
For it to be in central it should be loaded and packed but two in a whole they did not have stock
No one ever seems to answer the phone... My airtime has been depleted due to either listening to the welcome tone or when they finally decide and put me through to the relevant department where no one answers. Absolutely unacceptable and disrespectful as I am a customer who just bought there. Thoroughly annoyed
They dont do deliveries, and the client is required to collect their stuff at the warehouse.
Escalators work on one side only. Going up requires you to use steps
Nice shop nothing more.
It was a good experience. The service was good even though I never got what I was looking for but was told where I would find it.
Shop has almost everything one may be looking for. When it comes to cleanliness its average and the escalators now seem like decoration, they hardly work.
Good good I got my TV thank you and Im so happy
Great place to shop for a variety of goods . E.g gadgets, electronics , business furniture and groceries
Why this place is Ok? Its because its got good service
Cashier gave attitude, I use Samsung Pay for payments at the till however she was adamant that it doesnt scan while Ive used it at Numerous Game stores prior, if you dont know, ask, dont assume like she did that it doesnt work and the honours is with the stores to equip their staff with latest technologies and payment methods, thank goodness I had my card for the transaction
Its an ok store.. big enough. I found all that I was looking for.
Nice place to shop right in the inner city not far from my taxis