They are great with automotive air-conditioning, wish they had parking space for their customers.
Great place, great people and wonderful service and advice.
Poor customer service.Only when dropping off then you get the best service but poor when collecting. But best job ever.
Excellent service and very friendly staff makes you feel very comfortable
Professional service for regassing aircondioner. Good service.
Friendly knowledgeable staff at fair prices.
Absolutely useless place to try and get spare parts from for their air conditioning systems. They sell complete kits but Absolutely no parts. So if you install one of their products and something goes wrong you will have to purchase a complete new kit, this is unbelievable hense the reason I spoke to them directly to confirm. Well in my opinion this is extortion and I for one will definitely not support this business at all and will not send any new models to them for retrofitments as it will tarnish the relationship with our customers.
I have not heard from Harrack for a week or more since I took my car there. I have absolute trust in their workmanship. Why have i not heard from them ??? Im really worried.
Good and efficient service, easy to get to location as well.Courteous staff.
Very Friendly staff & swifty quality service.... number 1 in aircons!! 👌👍
Good service.
Impressively reliable repair shop. They did an excellent job on a particularly challenging problem and backed up their timeframe promise. Very good with older BMWs (2005 4.8is). Superb support from Alicia at the front desk and Jimmy in Workshop 3. Cannot recommend them strongly enough. Also, pricing was 40% cheaper than anywhere else.
Pricey but efficient
Terrible entrance, service is average.
Does good work
Very helpful people.
Fantastic service from the Harrack team. I was explained the process of the potential work and costs. Whilst other companies quoted straight for a compressor replacement, the Harrack team explained that the issue could be just a compressor service and a gas refill, which is what it turned out to be. Thank you Harrack team.
You cant but spares here. They only want to recon the entire aircon unit.
Very helpful. Professional company.
An excellent service and very friendly staff also the bill was fine. The workshop can only be recommended.
Good place
If they can’t get your problem solved the first time then go somewhere else. Cutting my losses and finding someone new to fix my car seeing no one bothers to get back to me
The client service at this Company must be the worst EVA. They have no ideas what they doing and charge for parts but then dont fit them. I wouldnt recommend them to anyone please stay clear unless you want to be ripped off. Try getting hold of a manager is impossible
I took my car in, they first said they can’t find a problem with the ac, so charged me R590 to regas, this is after I told them that, it was regassed 2 weeks before. After a week the car was out of gas, this time the said I should leave my car overnight and they will do a full check with a high pressure machine. Next day I was just informed that my evaporator is gone verbally. I have asked for a written report but nothing. The foreman is only interested in selling not keen on making the customer happy. Very bad service from a once reputable company
Did great work on aircon recon. Never any problems afterwards.
I dont like the are ...a bit creby driving there
Harrack did a good job on my cars aircon. Friendly staff and decent turn around time.
I love the service
I am so bitterly disappointed, especially as this was a referral. Long wait, over priced and then i need to find time to take back for repairs, even though they had the car for a whole week
Great service and hospitality. Definitely know what they are doing and will advise the best option. Will highly recommend
Poor service, after spending 7K on having my aircon fixed and returning it a few times they still cant get it right and keep wanting to charge. They dont honor warranties and customer service is bad. Amazed they are still in business.
The best in town airconditioning wise...they will have you car climate in thr best shape you need
Very good and fast service for your car aircon. Had my aircon replaced in less than 24 hours.
Great workmanship. Great prices. But sales lady assisting us was a little bit rude and abrupt.
Good staff
Great prices.. most affordable and professional service available
Great Service
They give good service and they have stock
Told me I have an “electrical issue” when I wanted to fill for gas. That’s okay but I was then told to pay R180 for apparently a check up I didn’t ask for
Fair
Good place to have your car aircon system checked and regased!
Excellent Service, Professional
Good prices
Very disappointed with Johannesburg branch! We asked them to check the compressor as Daihatsu advised us that the compressor needs to be fixed. So thats why we brought it to Harracks as we were told they can recon the compressor. Got a call back from them to be advised that there is nothing wrong with the compressor. Its only the discharge pipe that needs to be repaired. We paid over R3000 for the pipe to be repaired and to regas. 2 days after I got my car back the aircon stopped working. Took the car back and they told us after 3 days my car was there, that they found a problem with my compressor and I need to recon it! They will do it for R3000 excluding vat! And after we agreed to have it repaired for that price as we didnt really have any other choice as we would have lost the R3000 we already paid, Malcolm increased the price and it was non negotiable!!! So today Im sitting with R3000 less in bank account with no Aircon! Thank you Malcolm for this poor service!
Great efficient service and friendly staff
If u want your aircon sorted properly this is where you go
Great service
Good service. Friendly, knowledgeable staff.
Competitive pricingHonor their warranty.
Service was okay, but rook long, a d when I eventually got my vehicle back, it seems like someone was sleeping in it.
They made me buy/replace a part(regulator), and it turned out I didnt have to. The old/original regulator works works works.
Yep. They really do know car aircon
The best supplier ever
Salesperson could not give me an estimate for fixing a compressor. Just told me to leave the car with him and he will call me back.
First and last Time dealing with Harrack JHB Service is bad Drop my Vehicle 3 weeks ago and Every week there is a new Fault on the Vehicle Reception never Tends to calls communication with customers is poor not a company to deal with in future
I had a Bad experience at the 3rd time i went back
Buying econ compressor for Mercedes Benz E320
Great customer service.
Quote a bit high.
Aircon specialist
Not so helpful
Customer service is good
Quick service
Quick and efficient
Totally satisfied
Good service
Excellent
Awesome
Great Service
Ellis