Terrible service I finish my chicken still waiting for fried Chips, when my green salads its came without my extra which was Avo after a while it came ... looking like this_check the Avos Ay ya yay, fried I had to do take away...Chicken was great though as usual

Chicken made like chicken should be. Loved it. They get busy too! So lots of others must like them as well. 🤗

Good service and very polite delivery guy.. Food was good as well

35 minutes to process 2 wraps, 1/2 chicken and rice. Queues of people coming in after us, leaving with their orders, but when we ask nobody seems to know whats happening. Get home, and everythings ice cold, so apparently its been standing somewhere for awhile. If youre looking for fast food, avoid.

Food is prepared quickly and the quality is great. Staff are friendly and pleasant. As a takeaway joint it does the job.

They were quick with my order, relatively friendly and the price was decent. The ratio of carbs to protein was a little off (ordered the casa pap and livers) so maybe they can look at right-sizing that. Otherwise Ive been here a few times and its always a breeze.

Very cool sit down Nandos. Staff were friendly and the food was good and ready very quickly.

Nandos Hillcrest is super...i was served well...they have the best sevice..they attend quick with a smile and a good wellcome...Thanks to Nandos Hillcrest

Friday nights online order collection took 40mins from when I walked in the door. I had ordered online 20mins earlier. The packing of orders was a shambles, there didnt seem to be any system in place. About 15 people standing around waiting for orders, no distancing!!!

The collection point for orders was filled with too many customers as well as staff. A bit of a Covid risk. The food otherwise was great.

Very nice place cosy with good stuff also

The lady making the milkshake clearly wasnt happy to be at work. It took her almost 30 minutes to make the milkshake our other food was getting cold and we were still waiting for her. She was scrubbing the dirty the counter top prior with a dirty cloth then when it came time to make the milkshake she put the same hand inside the cup and made the milkshake like that. Not to sure how basic hygiene practices of washing hands especially during covid is falling by the wayside. Also the quality of the chicken was very poor. Sadly wont return.

Food was excellent. Place was so neat and felt very upmarket. Good job guys.

The restaurant is very nicely decorated and good service and great food.

I am very impressed with nandos excellent service, their covid 19 precautions are very good compared to other restaurants and their kindness towards customers is very noticeableI definitely know the place to go from now onAnd food is delicious

A lovely clean nandos chicken . Service was quick and food was lovely ....well done Nandos Chicken

Excellent food . Clean restaurant, friendly staff

Hhayboooooo whats happening to this nandos bad bad bad service the staff removing customers and saying only employees only sit in those chairs and its those comfortable chairs Im not happy shame

The meat is tasty, waiting time is not bad at all.

Beautiful just amazing I dont likeOne of the best

A good nandos experience

Their chicken is juicy and well seasoned.

Its very warm and cozy. Friendly staff and great food

Lovely food, good service, very happy will definately go back.

Very clean, very polite, good adherence to Covid protocols. Quick service and a very tasty meal. We had half-chicken and fries for R101. Thats very good value!

Excellent fare. Always tell Sli I say hello

Service was excellent and the food was great as well 👌👌👌👏😋❤️

Well located Nandos and great staff

Fresh meal served with a smile from staff

Horrible.. They seem to never get your order right

Service is steadely declining.. No tomato sauce anymore and no glasses given. All the staff are hanging on all the tables and there is no place for patrons to sit. They look at you with disgusted looks on their faces. Will not be back....

Useless service. All tables were full of staff eating with few available to patrons. We asked for a glass but this couldnt be provided one because we didnt buy a drink. I have been going there religiously for years. Not any more.

The service that we received was awesome. Keep it up guys

Chickens Is always cooked well, they are misers when it comes to asking for extra basting. They barely put any.

One of the worst service ive experienced in Nandos. I ordered a full chicken for takeaway and asked for mild extra sauce only to get home and find a dry and burnt chicken. Never going back there🚮

Always fresh food and what you want 😊

Couldnt believe that when I walked in people were waiting for orders and not one piece of chicken on the grill. Then placed my order only to be told they only have legs and no breaststroke. Poor show

Short staffed yet pro-active staff, and that was a WINNER for me.My order didnt take them long to prepare(+- 17 minutes max).

I love it. I enjoy everything...

Good food good vibes lovely energy

Food was prepared timeously, was tasty and everything was correct that I ordered. Staff were friendly and helpful.

I love Nandos and would give it a 5 star but the salads are awful!Its like ordering salad from a pizza place, the tomato is huge, lettuce taste like onions, huge pieces of pepper and its just gross, really taste like 5 day old salad.I even ordered the feta, cranberry and pumpkin seed one to try see if it was any better.. nope you just threw in 2 feta pieces cranberry and pumpkin seeds on top of a 5 day old salad...You expect a healthy take away to offer amazing salads.

Excellent service, very neat and spacious

Im so dissapointed with the service I received from nandos Hillcrest last night, firstly the pos machines were out of service had to go withdraw from the nearest ATM which is very inconvenient, and on top of that when the waiter brought my food I politely asked him to please get me one the Sauces because Im pregnant I mean I wouldnt ask if I did not need assistance and he says sorry he cant get the sauce for me hes got too many orders, I had to wait for my husband to get back from the atm to get me the sauce Im so disappointed.

I had an awesome day there

Good service from friendly staff

Well I leave in the area and I love Nandos. I feel you need to up your customer service skills and we cant wait for an hour and then when you reach home your chicken is burnt and missing a part of a wing. This has happened to me a couple of times. You ask for an extra source ..and you find that your chicken is dry and u only have 1 sachet for 5 people. I was no. 147 and the lady who was no.160 went to the front and was assisted while a person who had no.140 was waiting for so long. This has to be corrected

Excellent service 🤗

Nice decor. Fast food preparation.Decent table service

Awesome Food

Very good and always save you in time ...good fresh food.

Perfect neat and quickly

Must say, My experience with this Nandos has been terrible, to a point that I now prefer to drive to Pinetown so I can get what I want as a customer. The issue is when you ask for extra sauce/basting on your chicken its like its mission impossible but funny thing is that its only this one that I always have a problem with. I have even offered to pay the same amount of my chicken just to get the extra sauce but this was declined as not store policy. I am happy everywhere else where I have my Nandos expect Hillcrest.

Never again will I have a meal there. I have ended up in hospital after eating there.

Fast efficient service.

Ive realized it bad 2 order take always it good to sit down and eat I had burned full chicken 2times

I rate this Nandos outlet one of the top stores. Spacious and spotless. A person can see the chefs at work, preparing the food and it is so juicy and delicious

Wrong orderBad foodA very sad version of the great chain that Nandos is

Very poor service! There were too many people inside and the orders were piling up, it was chaos. My order was one chicken breast and it took 40mins

Lovely

Not as grand as before, service slow, was not impressed recently

Original nandos

Horrific took 2 hrs to get my order, poor driver has hundreds of orders to deliver and only one person driving, owner needs to wake up, absolute nonsense

Lovely and friendly staff

Pathetic. Cashier didnt take down the order correctly

Juicy yummy chicken

Great food, but you need to deliver to Everton areas

Fabulous

Staff were efficient smart and courteous

Its ok. No human interaction. Felt like a call centre

Best

Real freshly and prompt service

Order placed at 12:10 ,food arrived at 1:30 pm. Spoke to Jacki, apparently driver was out. We were told by Mbali that took the order that the food will take 20 minutes. We were still charged the R35 delivery feeNo apologies

Friendly staff, efficient service all the time. I must say delivery is also prompt and professional. David is an excellent delivery guy.

Great service

They no longer sell alcoholic beverages at this restaurant. So I dont take my family and friends there anymore. I usually just order take-away.

The servo e is good and always clean

Great meat and service

Cashier had a wonderful attitude and was very helpful, but then they messed up my chicken pieces in the kitchen and the woman that went through the order list with me was rude and I had to insist that they check in the kitchen for the correct pieces which they had already run out of.Overall the food is still good but the manager should be present in the front of the restaurant.

Ordered last night at 17h50 via the Nandos , driver arrived at 20h45.Terrible service over the phone from Nandos Hillcrest, no apologies. I was told by the manager at 19h00 that the driver is out on all deliveries and that I need to wait 1hr to 1.5hrs because it its payday and a Friday.Absolutely shocking. I wonder if in-store clients are told the same thing? Are we supposed to just accept service like this these days?I would honestly rather order Tiagos instead.Thank you for letting my kids go to bed hungry last night.

2nd time they just havent delivered through the app. Dont pick up the phone. Awful store.

NO STARS!!!Once again this branch has proven themselves with terrible service. Definitely will NOT be ordering from them again! The chickens are on diet, and they got the order incorrect AGAIN! Shocking to say the least.

Nice looking comfortable store with adequate seating and good food.Not sure if the sit down/eat in concept will work but I hope so

The chicken here is always cooked to perfection

Great staff, but definitely phone in your order ahead of arrival to save time for takeaway!

Received good service and the place is clean and neat.. The staff is well trained.

Frsh food

Good taste food

Food was on time, service was swift. Taste was great. Good experience.

The service was quick, but meat wasnt at my expectations

😩meat was dry and my corn was off😭

Great service.

What a good Nandos Store fast service.

Great service

Nandos Hillcrest - No Stars. Placed an order for our office of over R1,000 online and half the order was wrong or not packed. How can you get it so wrong - my chicken avo and pickled red onion wrap was ordered with salad not coleslaw it had 2 tiny pieces of avo and a bottle of mayo rather than healthy salad. Nandos is supposed to be a healthy option - not anymore! VERY DISAPPOINTING, will not be going back.

Just calm place

Great service and honesty Left my fully loaded wallet on table behind and one of the workers there handed it in!So grateful wonderful peopleThank you!

Food always great,but certain cashiers need training on how to take orders correctly and to be courteous with customers.

👍

Fantastic service and good food