Beautiful dining experience. From the moment you walk through the door the customer service is amazing. Lucy served us and we said we cant have bacon because we dont eat pork, she offered us various other options to replace the bacon, we ended up taking macon, which we did not even know they serve. The service was also very fast even though the restaurant was quite packed. Thank you Lucy and the rest of the team!
Must be honest, Ive dreaded M&B for a long time but we were cold and hungry and there wasnt really too many choices in terms of breakfast. So, we opted for M&B, and we were pleasantly surprised. Firstly, the service was great. After sitting us, our waitrin then had the heater switched on. The coffee wasnt bad, so was the food actually. Only issue was that the food was rather cool when it arrived, and although it was a very cold day, I think the food stood for a while before being dispatched to our table. Still, the service is what gets them 4 stars.
Great as always, fast friendly service. Liked the new menu additions too.
Still the best place to eat. And they cater for vegans and vegetarians. Thats a plus!
Definitely the best chicken mayo sandwiches in the country with a great option for a delicious well portioned muffin! They serve good coffee (if you are a serious coffee drinker rather go for an americano as their other coffee options are a bit too ‘milky’) they do have a great menu ranging from eat on the go/ light snack or lunch to a proper sit down meal.
Not too busy in the early morning. Staff very friendly and helpful. Strict Covid regulations maintained. Order of meals from the standard menu was delivered quickly.
We stopped here on our way to the South Coast for our honeymoon and we had a very nice bite to eat and the service was very good
Super disappointed with quality of food.
Food great, service excellent .... but, again the food was served too cold!
Friendly staff. Clean and followed Covid regulations. Good food and awesome service. Thank you Mugg & Bean.
Great service with a smile made this a good stop before carrying on on a long journey. The Tomato soup with toasted cheese is always a winner.
This has become our must stop spot love it
The recommendation by the waitress lived upto the expectation for a good warm meal in very cold weather. I enjoyed it to the fullest.
Good stop on route to Durban. Food is fresh and service is outstanding
Very nice & welcoming staff. Clean place. Thank you
Efficient restaurant! All Covid protocols in place, Paul was a great, friendly waiter. They make a great cappuccino
Beautiful experience and I enjoyed the time spent there
The best en-route to Kzn.... The restaurant is safe, the waitress was pleasant, very efficient and friendly. The food was great, kudos to the chefs and the management meeting our needs..
Speedy and efficient service even on a public holiday.....
Great place. Good personal service
Decent coffee, quick service. If you’re in a hurry, this place is probably better than the competition around the corner, with the quality not being prohibiting.
Usually a great place to stop, but today service was slow, and food was cold.
Excellent service and very competitive prices. Good and speedy deliveries and to top it up, very friendly and well trained staff. Will definitely buy from them again.
Good food, very busy.
One of the best breakfasts we have ever had. I never give 5 stars so take 4 and be proud.
Fantastic place to stop off at! Staff are efficient and friendly, food is prepared swiftly and to very high quality. 5/5 would recommend.
Nice interior and very tasty food
The Bergview 1-Stop is always busy. Mugg and Bean is probably the best choice - they have a great coffee selection, a good varied menu including breakfast that is available the whole day. The free wi-fi is also great. The service is friendly and efficient, definitely worth the stop on your way to Durban, the Midlands or the Drakensburg.
Tuesday 19Jan service very quick. Burger and chicken livers. Very good. Thursday21Jan long wait for meal. Chicken curry. Half an hour!! But tasty. Chicken livers very good
Food was okish, not the best franchisee. Probably will try somewhere else when travelling.
Food was decent but the portions were smaller and not as well presented as other branches.
Great service, variety of menu options to choose from, unlimited breakfast hours...👌
I ordered a toasted bacon and egg. When the food came there was only one small piece of fatty bacon, the egg was hard and I had asked for Sunnyside up. The toast, egg and bacon as well as the chips were ice cold and tasted old. For the price you charge it was a bad meal. It is the first time I have visited Mugg and Bean since lockdown and was were very disappointed.
Great place to stay.
Food was overpriced compared to anothe M&B
Service was good and the waitress attentive. Did not advise team in error that tomatoe and basil soup was too sweet but bread devine
The service was slow, waited an hour for our food, the food was also not up to standard, all of us recieved a very small portion of chips with our burgars and the patties was disappointing.
Quick wake up coffee and snack on the road
This place felt like a lean version of a standard M&B. The menu seemed quite trimmed down: no wraps, very few toasted sandwich options. All in all it wasnt a bad experience, just missed the mark.
Had one great tasting smoked trout open sandwich, but horrifically expensive!!! Other than that, the same Mug & Bean vibe we are accustomed to.
Enjoyed my experience
We had a great waiter, she was on the ball, friendly and took great care of us! Loved my cappuccino with cream, great coffe! I enjoyed my meal and the food was prepared perfectly but two of my family members meals was a bit bland. Room for improvement
Pleasant service.
The cappuccinos are too watery/weak,wouldnt recommend
Quick service, friendly staff :)
There steak was so hard but overall everything was fine.
Great coffee on the road.Very clean and covid conscious
As far as Mugg and Bean goes its on par. Good service, friendly staff and quick yummy meals.
Great stop on the way to the coast, healthy meals to boot.
Excellent service and food
Nice ambience, good service. Tasty food. Roasted tomato and basil soup with toasted cheese sandwich highly recommended.
Eggs Benedict was great
16 Jan 2021 As always great Cappuccinos, reasonable muffins, but M&B (Bergview) need to learn what a croissant is. August Zang the creator of the croissant must be turning in his grave. The croissant (R34) was on the Gupta level of theft. It was the size of rusk and was stale, Im sure it was baked when Atul Gupta fled to Dubai in 2018. Not recommended at all.
After being shunted from the Mugg and Bean takeaway shop to here we were served a really lousy salad. Dissatisfied.
Excellent service, good food
Getting a bit tired of the staff not understanding their own app. We didnt choose to switch to the Mugg & Bean rewards app to make payments, you promoted it. So why Everytime we use it is there so much confusion? First you think we are trying to use Zapper. Then you think your app is only for earning points. 15-30mins later you finally believe that weve paid you.
Cold breakfast, terrible food, poor service.
I wish my favourite dish was still there, the Mac and Cheese, this new menu 🥺
It was okay...the food wasnt bad...decent for roadside break...which was needed. No ice though for drinks
Best breakfast site on the way to SANI2C or Durban - and Back
Love this place. Great place to relax and get a meal or coffee on your way through.
Service was incredibly slow. Burger patties were over cooked. The only reason for stopping here is the convenience. We even opted out of having their coffee and stopped at Seattle Coffee afterwards. It seems this chain of restaurants in general are not keeping their original standards
Friendly staff , good atmosphere and quick service.
Service was good, and good was as usual up to par.
Always enjoy M&B😋
Always good
Service was excellent
Great friendly service
Loved it.. delicious sandwiches for the road
Overall a good experience just wish Mugg and Bean would have more vegetarian options and offer eggless confectionery
Wonderful halfway stop on the highway down to Durban from Gauteng
Good social distancing, great breakfast. thankyou
Nice, the typical M&B. Youll get what you expect. Waitress was friendly and helpful. Worth the stop.
Friendly quick service and a lovely meal. Just the place to relax and refresh on a long journey.
Food was excellent! We did not wait long for our meal, friendly staff.
Choice of good healthy food if you so wishExcellent service
Waited for ever for our cold food. Will not eat there again.