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Vodacom Shop Port Elizabeth The Bridge (Tygercellular Eastern Cape)
C J Langenhoven Dr Shop G5, The Bridge Shopping Centre, Newton Park, Gqeberha, 6045, South Africa
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De
Review №1

Disgusting. The location on this map sent me 1.5km away. Trying to explain it to the ticket guy was met with confusion as he had no idea about distance. Also a customer had to call him to ticket me. Then he works with another consultant doing a cell repair and ignores walk in customers. What is his JOB? I am ticket 165 and we have 15 people waiting and 5 service agents on point. REALLY REALLY JUST NOT GIOD SERVICE ... then see the TV signal in the shop. Really shows the professional attitide

Li
Review №2

Good staff. Longish wait to.be helped. When served the process was handled quickly.

Me
Review №3

I went there to get some information. I received far more info than I had bargained for. The staff is very professional as well as knowledgeable . I left a very satisfied customer.

Tr
Review №4

It is the most disorganized customer care center I have seen so far. The customers entering the shop do not know which queue to sit in and there are people walking directly to the counter skipping the queue. The excuse is that they were previously here. The one employee was very arrogant.The service is poor and the reason I say that is because I had to go back to the shop three times just to have my number ported from Cell C to Vodacom. From what I know this should be a simple process?I feel that I have made a mistake doing the porting to Vodacom.

Va
Review №5

Taryn is a star for vodacom. She went out of her way to help us. And she is very friendly.

Vi
Review №6

Good day i had a problem with my cellphone i went to the Vodacom Repair Shop Greenacres and was helped by a gentleman by the name of Shadley who assisted me very professionally that my cellphone was repaired the same day 2017-12-19 a thumbs up to Shadley and the Vodacom Shop i was definitely impressed keep up the outstanding service to your clientsVincent Chetty

Su
Review №7

Worst service and unhelpfulness.

Da
Review №8

SHOCKING SERVICE3 DAYS RUN AROUNDCLAIREWENDY AND CUSTOMER SERVICE NO ONE RETURNS CALLS

Ja
Review №9

Terrible customer service

Jo
Review №10

I have been trying to get thru to the 2 numbers in the internet!!!!!!!! no luck!!!!!!! way is it not working??????????

pi
Review №11

The staff make mistakes but ALWAYS blame it on the customer.!Jethro, this is just the beginning!

Co
Review №12

Not one of the numbers listed work for Vodacom Greenacres/The Bridge!! How is anyone supposed to get hold of Vodacom in Port Elizabeth???

Te
Review №13

Phone number has been engaged for 4 days. I am forced to drive into town and ask a question.....

Ke
Review №14

Nobody answers the phone! Take forever to fix your device and help you with your questions .

Ly
Review №15

Staff are always helpful

Ma
Review №16

Their services were ok

Wa
Review №17

Wait ages to get service.

Information
11 Photos
17 Comments
2.3 Rating
  • Address:C J Langenhoven Dr Shop G5, The Bridge Shopping Centre, Newton Park, Gqeberha, 6045, South Africa
  • Site:http://www.vodacom.co.za/
  • Phone:+27 41 363 4308
Categories
  • Cell phone accessory store
  • Cell phone store
  • Internet service provider
  • Mobile network operator
  • Telecommunications service provider
  • Telephone company
Working hours
  • Monday:9AM–2PM
  • Tuesday:9AM–1PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
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