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Eco Simply Solar (PTY) Ltd
Unit 8 Meadowhill Industrial Park Cnr Essex Street and, Koornhof Rd, Meadowdale, Germiston, 1614, South Africa
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JB
Review №1

For the last few months we have been having issues with out inverter, its resets itself, refuse to charge or disconnect from charging. When we charge it from the grid it refuse to charge over 1000kw even if it is set to charge at 2500kw. The unit was sold to us with the ability to be set to self charge in 4 different setting/times. Once you set it to charge at even 2 different times the system stops and does not charge at all. We have been given no solution, no explanation, the current issue of the inverter refusing to charge more that 1000kw was recorded, photos and videos by Johan and confirmed the unit is faulty, in July again it was reported the inverter refuse to charge the batteries, yet the panels produce ampel power but it is not used. We had no feedback. Wednesday again i followed up and was promised he will speak to Luigi and call me back the next day, again nothing as in so many cases before. This is the service we get for a unit under warranty, we paid nearly R200k en referred customers. This a shocking service, false advertising and customer abuse. The worse service and after sales service ever. They quick to sell and promise things but if something goes wrong a simple inverter replacement os to much, even if there own employee confirm the unit is faulty. I will lodge a formal complaint with the NCC and my lawyers in Monday. Stay away from them.

Se
Review №2

Very rude lady/receptionist, no customer service at all...very phathetic! Lost interest right there, will not consider doing business with the company. I can only imagine the kind of after care service Ill get...

De
Review №3

There is a big difference between companies that knows it all and a company that does.Investing thousands of rands even millions in a product that not a lot of people know, you need the best to advise you and that will not give you a BS story just to get the business.We at Alchemy manufacturing recommend ECO Simply Solar and the advice and knowledge of Luigi, The proof is in the pudding and we have some pudding to share, if anyone is interested in using them you are more than welcome to contact me and to come and have a look of what they have done.We were so impress by the service and results myself and my two partners all installed solar at our private houses as well.

Le
Review №4

Before installing Solar panels at my house I did a lot of research. And I got over 10 quotations with different prices. Eco Solar was the most competitive in the market and turnaround time of installation. After two meetings with owner of Eco Solar Luigi Ferro I was convinced I made the right decision. I never expected the whole system would be completed from start to finish in one day .The team was professional. I thank you, Rossana and Luigi and team for excellent service and will highly recommend your company for future business.

Ze
Review №5

I highly recommend Eco Simply Solar - they made me feel like I was doing business in a first world country - Fast, efficient and very neat. Truly value for money.

Wi
Review №6

Great and professional Company.Can highly recommend them. Luigi knows what he is doing. Great App to monitor your Generation

Mi
Review №7

Simply the best solar supplier in South Africa. No nonsense supplier that does what they say they will do. Great advice, and great backup service.

Ga
Review №8

Every rude lady will never do business again

Information
7 Photos
8 Comments
3.5 Rating
  • Address:Unit 8 Meadowhill Industrial Park Cnr Essex Street and, Koornhof Rd, Meadowdale, Germiston, 1614, South Africa
  • Site:http://www.ecosimplysolar.co.za/
  • Phone:+27 10 023 0225
Categories
  • Solar energy company
Working hours
  • Monday:Closed
  • Tuesday:9AM–4PM
  • Wednesday:9AM–4PM
  • Thursday:9AM–4PM
  • Friday:9AM–4PM
  • Saturday:9AM–3PM
  • Sunday:Closed
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