Exceptionally good, personal service from everyone. I can highly recommend Evan and his team. It’s always a pleasure doing business with them.
Absolutely the most amazing and caring Jewellers in the WHOLE of Johannesburg.Honestly, wont go anywhere else. I love the customer service, being made to feel like a VIP even if you buying something small is beyond fantastic and well the prices are just as amazing as the service.Thank you 🤗
What a great experience!I was treated like royalty!All the sales people are great!I highly recommend if youre looking for any high-end time piece or piece of jewelry!
Amazing and friendly service. Tammy really goes out of her way to assist and just such a pleasure to deal with. Keep up the great work.
Unbelievable truly unbelievable. Never experienced such service and treatment before. Blown away
Great all-round experience! Fantastic people, very personal experience. Highly recommended.
I would definitely recommend you speak to Ana, she is professional and friendly
Very secure shop, with measuring temperature and this makes for a better secure shopping experience.
They reserved a watch for me and were patient enough to wait for me to get to Joburg to be able to buy it. Monica was super helpful in-store.
Absolutely speechless . Buying a timepiece is a memory that will be etched in your mind for eternity , Evan ,Janice and Ramona are on another level when it comes to attention to detail and the passion they have for horologie is unparalleled
Not very flexible on pricing, found I could shop around and get a better price.
Highly professional and knowledgeable team.Spent hours with me and at no point did I feel pressed for time.Family owned business with an in-store presence. The personal touch was them engaging with each customer in store to understand their customers story and then provide opinion based on your unique requirements.
We cannot Express our sincere gratitude to Evan and Donovan from Eastgate branch for their Exceptional customer services in making a Bride to be VERY HAPPY for her upcoming wedding day. In this day and age, customer service is sometimes few and far between, but the perdonal service we received was over and above our expectation. Huge thanks on a job well done!
Great selection of jewelry and wallets
Outstanding services and magnificent quality jewellery! Will be getting all my future luxury items from Mervis Brothers. Thank you Evan and Monica for your kind and friends service :)
Mervis Brothers are liars... promised to get my Rolex in 6 months instead kept my deposit & turned the money for themselves today they phoned me after a year of waiting to tell me they cannot sell me the watch (Gave 3 different excuses lol)...Please be careful & personally I wouldn’t trust them with your money
Knowledgeable, patient, good quality deals, friendly staff! Awesome experience.
Amazing service from owners and staff
Prompt service
Great service, well priced products and fantastic variety
Poor service
Excellent personalized service. Best Jewellry store in Johannesburg.
Thy make the most butiful design colourful stones
Crooks! Do not trust this place with your money. They lie to your face and when you try to get a refund they come up with all types of excuses and keep most of your money. Rather go elsewhere.
Looks great, just took a long time
Unfortunately, there was no variety and everyone was most unfriendly!
Very disappointed!!!I bought a watch there a few weeks ago @ R7000, but they fail to mention that you have to wind the watch everyday to keep time or date.In this day and age I cant believe they still make watches like this!!!!
Very happy with the service, Mandy was great!
Best service and staff.
Great range of watches and friendly service.
Good servìce
Amazing service from Janice
Beautiful Jewelry with a unique style.
Good service
Very professional,pleasant and obliging
Excellent service.
Great experience!
Nice jewellery store