When I moved to George I used them regularly for self-service, although a machine or two would almost always be out of order. Id rate them 3/5 for self-service.However, I would not recommend them for normal services based off of my most recent experience. I dropped off towels for a wash, dry & fold, when I came to pick it up one was missing. Upon enquiry the lady became irrate and defensive, shouting at me and telling me that there were no more towels, that I was the only customer that day and so it was apparently impossible for there to have been other towels.If you dont want to be annoyed with crappy customer service and not have your items lost Id avoid this place.