I went to Buco to buy LP Gas and was very quickly helped. The staff were quick to organize the gas and get me on my way again. They also have a huge array of building and home maintenance supplies that can cater for everything from a weekend project to a commercial scale development. Thank-you to the staff
Extremely disappointing. It took the ladies at the tills 30 minutes to process a purchase and credit. They even asked me to call the sales person to come and assist while they were eating their fried chicken behind the counter.
Found what we were looking for with no assistance (as usual), which was a door, no personel even offering to help carry the door from the second floor after walking past them whilst carrying said door, ladies at the cash register too busy stuffing their faces with food and chatting to each other to even look up and acknowledge you. At least the guy who did our invoice was helpful and friendly.
Not good, asked for quick set cement was given normal cement, bought two brackets and was charged for three. Fortunately the security guy pointed out the error so was paid the difference.
The service was,good and shop well stocked.
This hardware store is my onestop hardware store. Friendly group of people and they find what you needs and try to adjust the orice where they can
Visited the paint side and once again not disappointed by the service. Always helpful.
Was in and out no hassel
No assistance at paint counter early in morning.
Staff not helpful at all, feels like they have to tolerate your being the customer
Excellent service and product range
Weird layout inside.friendly and helpful staff.had no problem to get what we came for.
Nobody in shop to assist.
Every thing you need
Sllow service.
Convenient and quick
Every thing yu want is in front of yu, building material toilet material,staff quick to help
Almost every item is available.
I just dont like the whole buco setup. Get someone profesional to help sort the full experience. Limited choices too.
Expensive. Shop around.
Service very good at the cutting area. wood product not up to standard
Excellent service
Helpful and good service.Ask for Piet de wit
Always have good specials
Oom Pieter always with a smile
Very good. Magnificent service
Excellent and friendly staff.They are willing to go the extra mile to assist you by listening to you diy project requirement and give additional advise. One day the payment network was really slow and the manager personally came to the cue to apologize and provided customers with a free gift
Nice to browse & shop; the variety & customer service has always been an invitation to return; BUCO is not in the shadow of famous Builders Whse! Weldone BUCO!
Poor service, no stock, no management on floor to assist
It has been my experience over several visits to this store that the two ladies at the cash point are more interested in either talking to each other or talking to the security lady than helping you, the client. When they actually give you their attention they seem to do this difficult task reluctantly. And once they actually attend to you, theyll ignore you completely to answer a phone call and leave you guessing whether they still want to help you or not. Stay away, shop at Builders who have pretty much the same products but with way better service.
I always enjoy purchasing my building materials here. There is a large variety materials which caters for the home FIT man to big building contractor. The staff are knowledgeable re their products offered and the service at this particular outlet is sharp and GOOD. Enjoy your shopping experience there.
Excellent service to date
They have all the hardware and building material youll need and if they dont have it thell order or let it be made to your desire
This is a one-stop builers or contractors store. Carries basically all your building needs. Regular specials on different stock. One of my preferred stores to go to when doing small upgrades or maintenance work.
No service. Still waiting for delivery for urgent work to be done 2day. And still nothing. After paying on Monday confirmed wednesday. And today standing waiting.
Phone to get product information. Very rude reception after 4 times trying to get hold of the right person/department going somewhere else
Visit these guys they will be able to help you with any building materials. They are great.
Kind and extremely helpful.
Excellent, the products that we bought only cost a third of what the other supplier wanted to change.
Good
Such poor service. Every department lets every other department down. Even the manager wont return a call. Be careful when you have deadlines on projects as these people just dont care. A promise means nothing!
I did not like BUCO. I found the entrance area totally unacceptable. There are no clear cashier points and there is always a blockage at the small entrance due to people milling about trying to pay or be cleared at the security check. So the narrow entrance also serves as the exit as well as the security check point. A general lackadaisical atmosphere at the checkout area (entrance, exit, security) makes it unacceptable for me. They do have a lot of goods in stock but I dont frequent them because there is much better service and availability at Builders Warehouse or AGRI or Buildit or even Jacks for the home builder.
Another good place to get house hold timber and board. Also have bathroom ware and paint. Plenty of parking.
Very nice shop. Well stocked and chances are that you wil find what you are looking for here. To find staff on the floor to assist you is a bit of a nightmare. You have to wait until a staff member is free before you can get assistance. Some of prices on shelves dont match cashier computer, so keep an eye open for that
Got what I was looking for. The guys in the paint department is very helpful
Bucco is well stocked with all the building stuff u need. Formally the old Penny Pinchers. Staff are helpful and u can purchase just about anything here hardware related. Prices are not bad at all.
I was a bit disappointed. I asked for timber for a gate, given a slip that the cashier could not read, paid, presented the invoice to the despatch and was given floor boarding. The dispatcher very kindly exchanged it for the correct gate timber.
They have any thing for the DIY dude and contractors. Best prices in George. Buco beat builders ware......h specials on their normal price!
Great store to visit & always greeted with a friendly smile from the cleaning staff up to the Manager Robert.
Friendly service.
BEST SERVICE.... ALWAYS FRIENDLY.... GREAT ATMOSPHERE LOVE IT
Love shopping at Buco they always have stock of things you want and helpful staff
Service was horrible... Rugby match on the tv was more important than customer service
Kudos to them. They almost always have what Im looking for. The staff know where everything is or where I can find it. The checkout and general shop layout is a bit awkward, especially if you are carrying building materials through the store.
Awesome place to visit. Give attention to detail. Staff to attend to customers on floor please.
4 Salesmans on there phone its was very unhelpful no customers at font of them paint diversion was helpful
Everything you would need for construction. Very Helpful staff.
The experience can be so much better if the personnel was helpfull...
Highly recommended
Good prices, good service, plenty of choice
Service guaranteed I have not had any complications with buco what so ever
Best fot builders and crafters
Good shop. Well stocked.
Any contractors dream! Wide variety @ good prices!
Pathetic service..... rather go anywhere else... always crappy service from staff inside buildingOutside staff and guy at the boom gate are the only ones on that property who use their heads..... hate hate hate going there.
Very helpfull. All under one roof
Wide variety & friendly service
Poor telephone service
Very helpful staff. Good range.
Unbelievably bad over the phone service. Was unable to find out basic product information after waiting 5 minutes on the line with my call being transferred to various incompetent people.
I prefer this place for purchasing Makita tools and all drywall board related things. They manufact trusses. Helpful friendly staff.
This place really needs a manager. It is to laugh about. 3 sequrity checks by staf that hardly know what they are looking at. One pay counter that handles all the clients as well as the switch board.
Sorry but the service can improve. Friendlyness does not cost anything.
Slow service... nobody at despatch for 15mins
Quick and helpful. Efficient.
Go here only when I have to, not because I want to. Definite issues , experienced staff leaving... every other day new faces
A huge builders, D I Y supplier of everything one could imagine to build and repare anything.
Knowledgeable staff, great choice and personal service.
Just half of wood needed in stock
Good service - only security at door very nasty.
Oom Piet is a great help
Cheap prices and professional stuff
For all your basic home and building requirements
Front till setup very challenging. Takes up to 10 min to pay,if lady is off tel answering duty!
Very expensive bought same item for nearly a Thousand Rand elsewhere
If you looking for service you came to the wrong place, walk into the plumbing section as I walk towards the service person he turned around and disappear, they called him 3 times over the intercom eventually a person from another department assisted me, will take my business somewhere else, last time BUCO will get my business.
Good service. In and out in minutes.
Small scale hardware store with a variety of stock for the building trade. They didnt have drywall screws in stock.
Unfortunately i had to give 1 star to leave a comment i rate 0/5 useless yard workers and unhelpfull staff member we waited 49 min for 11 pieces of wood then after loaded where the wrong size and also in terrible condition .....
Always good service at a good price
The verbal assistance received helped with my dilemma.
Staff are extremely helpful, dont be afraid to ask
Buco are out pricing themself... very very expensive
Staff not very helpful, would rather shop at Builders Warehouse
Friendly staff and excellent product range
Great service by Emile, fast and efficient
Its a hardware store for builders, not DYI. Unhelpful staff
Closed at 16:50 though board states 17:00, both frustrating and slack.
Bad service