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The Mattress Warehouse George
c/o Hope and, Trein St, George, 6529, South Africa
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Comments
cl
Review №1

Thank you Hadley and your team for such brilliant service. My beds arrived on time and they are super comfortable. Many thanks for following up with on the progress of my order and getting it there on time.Warm regardsClaire

Em
Review №2

My wife and I enjoyed shopping at the matress warehouse in George, they are friendly and very helpful. They do their best to make you feel welcome. They helped us choose the bed we needed and we are very happy with their service. I will recommend them to anyone. Thank you team George!Best Regards. Emil

Sh
Review №3

I had the most amazing experience at your store. Lee-Ann & Hadley went above and beyond to ensure I was happy. Your assistance and helpfulness was really greatly appreciated. The epitome of amazing customer service. Thank you, again!!!

Le
Review №4

Great service, quick delivery. Very happy with my purchase.

No
Review №5

I would love to thank Mr Hadley Twigg from your George branch for the excellent and supper fast service rendered by him and his Co assistants from the Belleville branch in cape Town. I sent my wife in to look for a bed for my elderly parents, that was complaining about severe back pain due to there bed, they live in kuilsrivier captetown, Mr Twigg kindly assisted us with the transaction and arranged for the beds to be delivered same day at my parents house. Great assistance is always valued and highly appreciated. Thanx for a job well done.

Pe
Review №6

I would highly recommend the mattress Warehouse!!! The online store is awesome the service that I received from the staff was excellent the products that I bought best quality best price well done👌🏻

Ta
Review №7

Lee-Ann is such an attentive and caring person. From start to finish, we were looked after.There was a fault on the mattress and the rep came out to check, right to our home, and 10 days later we got our new, replacement mattress.Zander, the Manager, also assisted and was so friendly and helpful.I highly recommend Mattress Warehouse - George to buy your next bed.

Ri
Review №8

I experienced excellent service from Lee-Ann and the rest of the staff from the moment I introduced myself. Even the delivery staff were friendly and professional. Thank you and highly recommended. Ria Vorster.

We
Review №9

Awesome service. The staff, especially Hadley, was exceptionally helpful. He took care of all my concerns and provided great guidance on making the right purchase. They truly made shopping with the Mattress Warehouse a pleasure. Thanks Hadley!

An
Review №10

Very good and and friendly service. They gave us great advice on which bed would work better for us... They gave us options. Very good service. Already recommended them to friends of ours who are very interested in buying new beds.

Pa
Review №11

Although I have not tried the beds out as they remain in their plastic until the room renovations are complete, the service provided in the sales and particularly delivery process was excellent.The beds had to be ordered so took a couple of weeks to arrive at the store, but throughout this period, I was updated and kept informed of the progress regularly.When delivered, I was contacted beforehand to agree a time, contacted again when the truck was enroute, and they arrived within the time frame agreed. The manager of the store together with his sales manager delivered the beds themselves as their transport subcontractor was unavailable as it was a weekend. They both readily offered to move the beds inside for me even though I was content to leave them in the garage until after renovating.Due to the size of the beds and the narrowness of the staircase within my property, it proved impossible to carry the beds up the stairs so we resorted to lifting them up over the balcony, which was heavy and time consuming work. The guys happily assisted which was a great service as I would not have been able to do it alone.A few days later the store made a follow up call to check if I was happy with the beds.All in all 5 star service.

An
Review №12

Great experience from ordering online, service from the George branch right through to the delivery guys! Ordered on a Saturday, late afternoon and received it on Monday. Well done Matress Warehouse, much appreciated.

Re
Review №13

Very helpful and friendly staff. I bought a bed and upon opening saw a little dot on top of upholstery. Next morning management in the form of Zander came to my home to attend to my complaint. Keep it up guys.

Ma
Review №14

Amazing service. No problem is too big for them. Honest salesmen and woman. Fantastic.

Jo
Review №15

What a smooth and professional service for Mattress Warehouse. Thanks Lee-Ann for all your help.

An
Review №16

Excellent service from the lady that received me to the sales agent Hadley. Half hour after my transaction I received my delivery also Champs. Deserves 10star rating thank.you.

Sh
Review №17

Excellent Service! On time and Fast Delivery!! Thank you Mattress Warehouse!! Im more than happy

lo
Review №18

Wonderfull service thank you! Even phoned to enquire if my bed is comfortable.

Le
Review №19

Awesome service, the staff very helpfull especially Hadley, great after service

T
Review №20

Best friendly service. Good price and correct advice.

Ge
Review №21

Good service and really good pricing

De
Review №22

Brilliant, professional service from Lee-Ann and Hedley.

Pe
Review №23

Very good and friendly service, also good advice. I will always go back to them.

Ma
Review №24

Lee-Anne was friendly and professional. However the actual mattress did not meet expectations.

Da
Review №25

Very good service!

Li
Review №26

THANK YOU SO MUCH

LE
Review №27

Awesome staff and service!

Ko
Review №28

Good service but had to wait a bit for delivery. Everything is Covids fault

Information
52 Photos
28 Comments
4.9 Rating
  • Address:c/o Hope and, Trein St, George, 6529, South Africa
  • Site:https://www.themattresswarehouse.co.za/
  • Phone:+27 11 730 8200
Categories
  • Bed shop
  • Mattress store
  • Bedding store
  • Bedroom furniture store
  • Children's furniture store
  • Furniture accessories
  • Furniture store
  • Home goods store
  • Warehouse store
Working hours
  • Monday:7:30AM–5:30PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:7:30AM–5:30PM
  • Sunday:7:30AM–5:30PM
From the business
  • Identifies as women-led:Yes
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health and safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Highlights
  • LGBTQ+ friendly:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Offerings
  • Assembly service:Yes
Payments
  • Cash only:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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