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My Special Day Bridal Boutique
La Petite Provence, Franschhoek, 7690, South Africa
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Ca
Review №1

Cyanne gave me my dress less than 24 hours before I needed to walk down the aisle. Even though this was incredibly stressful, I can understand the delay as there was a problem with the seamstress. However, there were many problems with the dress when it did eventually arrive. The neckline was not as we discussed it in the first appointment. I stated 3 times how important it was to me to not show cleavage on my wedding day. Despite her reassurance each time, she still made the neckline too low. I now have wild cleavage in every wedding photograph. The cuffs were made of satin instead of lace. The lace on the corset was supposed to come over onto the skirt (it goes over the edge by about one inch). The neckline on the back makes a wide, unflattering scoop; it was supposed to be a V.She said, But we used all 2 meters of lace. Which surprises me. That means that she did not purchase enough lace to make the dress right at the start. As for the difference in the trimmings, it seems she just forgot.I could still forgive this if the corset, the most important part of the entire dress, was right. The corset was nowhere close to the one Cyanne had me try on at her home. It bent and warped throughout the day. You can clearly see the difference with the shape in the photographs.I have tried to speak to Cyanne about this. My messages were ignored for days. Finally, she answered her phone and said she would speak to her seamstress and see what they can do, maybe even organize a photo shoot with the dress once it has been fixed. I have tried to contact her again to find out what her plan is, but my messages and calls go unanswered. Cyanne is deliberately ignoring my efforts to contact her for weeks now. Its insulting and infuriating.If you do use Cyanne to make your dress, have everything down in writing, because she does not make sufficient notes. Full payment was asked for up front. It would have been better if a deposit was given and the remaining amount after, to motivate and ensure the product is correct and given on time.

To
Review №2

I found my dream wedding dress at My Special Day bridal. Cyanne made me feel comfortable and welcome. The alterations I wanted was executed perfectly. Thank you, once again, for high quality service!

Da
Review №3

I visited about 6 other bridal shops, and no one helped me as much as My Special Bridal Boutique.Now, Ive finally found my dress and it is busy being made.Im super happy with the service and the follow ups.

Sh
Review №4

My mom Flew all the way to Cape Town to be with me during my dress fittings. I had booked 3 weeks prior to my appointment at my special day bridal boutique.Unfortunately when I arrived, my special day bridal boutique did not have any dresses for me to fit (Yes nothing).My special day bridal boutique also refused to reimburse my fitting fee I paid during the online booking process.Her dresses looked nice online but non I could try on.

Bi
Review №5

My Special Day Bridal Boutique is absolutely fantastic! The very first dress she made me fit was THE dress! Im totally in love with my dress! Thank you so much for the greatest experience ever and for helping me find the PERFECT dress for my special day! Youre absolutely the best!

Ki
Review №6

How wonderful to feel completely comfortable climbing in and out of beautiful dresses and to find the one. My experience was a real pleasure and I cant wait to marry my love in my exquisite dress. Thank you Cyanne for all your help.

Ka
Review №7

Owner is very welcoming and friendly. my sister definitely found her dream wedding dress here

Li
Review №8

Cyanne made my very first wedding dress shopping experience amazing. She knows exactly what shes doing. I left feeling amazing and quite happy with the choice I made. She is so creative and makes you feel at ease. Thank you so much, Cyanne!!!

Pe
Review №9

Cyanne was so helpful and lovely. If you want someone that is 100% committed to finding your dream dress, I highly recommend My Special Day Bridal Boutique.

Mi
Review №10

Cyanne’s dresses are exquisite & her service is excellent! Listens to exactly what you want and helps you get it. Couldn’t recommend enough!

an
Review №11

What a great experience... I cant wait for my special day

An
Review №12

What a wonderful experience I had at My Special Day Bridal Boutique. After looking at countless dresses at other bridal shops I happen to come across this gem. I was met by Cyanne which welcomed me with a lovely smile. She was intentive and didnt rush the appointment. The dresses were stunning and unique and definitely something i had not seen before. I fell inlove with MY dress on the first fitting❤. I would definitely recommend them to anyone. Thank Cyanne for the wedding dress of my dreams.

Te
Review №13

Moms Cafe in Stellenbosch were subjected to foul language and obnoxcious behaviour by the male occupant of a My Special Day Bridal Boutique vehicle, Somerset West. He was wearing a Western Province Masters tracksuit top.

An
Review №14

Awesome

Information
1 Photos
14 Comments
4.1 Rating
  • Address:La Petite Provence, Franschhoek, 7690, South Africa
  • Site:http://www.myspecialdaywedding.co.za/
  • Phone:+27 71 181 5984
Categories
  • Bridal shop
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–2PM
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
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