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Autowash Edenvale
Shop Greenstone Crescent Mall, Greenstone Pl, Modderfontein, Edenvale, 1644, South Africa
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Ka
Review №1

Terrible terrible experience at the car wash. I used to be a regular customer at the car wash and thought it would be a good idea to send my car for a valet and polish. Unfortunately, instead of picking up my car looking like new, I immediately noticed that my black high gloss door pillars were completely ruined. The pillars looked like a polish machine was incorrectly used on the surface and had taken off the high gloss layer and left ugly buff marks. I addressed this with the manager and owner who denied that this happened at the car wash and implied it was already there before the car arrived for the valet which was extremely insulting as my car is in an impeccable condition. They even went to the extent of saying that the pillars only appeared damaged based on how the sun was shining on the car. Very disappointed, upset and feeling attacked by the manager and owner, I left the car wash only to also find both my tail lights damaged, again clear to me that this was caused by incorrect use of a polish machine to the tail lights. I returned to the car wash the next day to speak to the owner who again completely denied that it could have been damaged while the car was at the car wash and offered no support in investigating this matter or trying to get to the bottom of it. Completely dismissed and disregarded and exhausted going back and forth with him, this matter has still not been resolved.My tail lights need to be replaced as the cracks have worsened as well as the door pillars needing to be replaced, a R1 500 valet and polish has actually costed me R15 000 to replace these parts. I would not recommend anyone use this service as they claim to be car care experts but have poor skill and workmanship.

Be
Review №2

My bike was cleaned to showroom quality.The customer service and attention to detail was unparalleled. They even plug the exhausts, unlike most other establishments.Jan, who greeted me and made sure my spot in the queue was secure, is a legend.Jack, who did the wash is an absolute perfectionist. No speck of dirt was safe from his cloth.

Cw
Review №3

Good service and thorough engine cleaning. Prices different from what was advertised on website though.

Je
Review №4

This is one of the best car washing places in JHB. They take good care of my car and when I leave its like the car just came off the showroom floor. Attention to detail and the guys working on your car is very professional. Ill recommend this car wash to anyone.

Ma
Review №5

Great car wash excellent sevice owner always present checking great range of services available highly recommended

Re
Review №6

Though slow but a good experience!Efficient.Good work ethic from staff and management.

Br
Review №7

Its great! The guys/ladies work hard and do a great job! Every inch of the car is clean!! My only issue is after they did a great job .... It started raining 😑👏but overall great service from every aspect!! Thank you!!

Re
Review №8

Meticulous - wash, dry and vacuumed in a hour. With friendly and professional service to boot

Ad
Review №9

Excellent service every single time. Never disappointed.

sa
Review №10

Been going to the car wash for 2 years and today the Owner comes up to me whilst in the wash bay and tells me the guys washing my car are taking too long because I tip them each time I come by -i was shocked he tells me hes losing 3-400 rand time because they wash my car for 15 minutes ,because they were busy on the Saturday they need 7 minutes a car .The worker says the car is dirty and it takes longer as each car is different. He treated me terribly today and I just kept quite and listened and said to myself il never go back ...you cant wash a car well in 7 minutes ,he puts pressure on the workers to rush because they que is getting longer...basically telling me were busy now we cant wash your car properly ...I was there the day before with my other car as well on Friday and spend 140 again and because they were quite it was ok .He almost seemed angry that I tip the workers everytime and he thinks they work extra although they just wash the car properly how it should be treated -it should be like that for every customer -a good job instead of a rushed job no matter how busy .The only reason I tip the workers is because they work hard car after car in the sun ,sometimes I buy them food which they keep aside -its just my good deed for the day and doesnt effect their work outputOther patrons heard him shout at me as he was so angry ,they asked me what happened afterwards -it was really embarrasing

LE
Review №11

Minimal dirt isolated. Happy with the service, but there is so much improvement to still do. Like brushing the mats, thoroughly cleaning the mirrors, etc

Dr
Review №12

Very good. Feel my car is safe, so I leave it there and walk to the Greenston Mall. They call me when its ready. Prices reasonable too.

Me
Review №13

There service is very good n its safe

li
Review №14

Service is excellent, staff is friendly and your car will be washed and polished like no other.

Ni
Review №15

Great service and constant communication

Iv
Review №16

Excellent car wash but Very poor workmanship.Only problem experienced all the time being there is that they dont clean the windows properly.

Ro
Review №17

Great service and vehicles are washed perfectly

Ri
Review №18

Thumbs up for good service.

Si
Review №19

Sorry i press the wrong button the service was perfect

Li
Review №20

Absolutely love this Car wash! Excellent service, quality cleaning and a wide variety of car cleaning service to choose from. They have a nice waiting area, however they are also so brilliantly located that you are in walking distance to Greenstone Mall. Really love the vibe! Love their staff! Keep it up! You have my recommendation and vote of confidence!

Br
Review №21

Great price, excellent service

SA
Review №22

Great Service! Highly Recommended !!! Staff are extremely friendly and do an outstanding job !!!

Wi
Review №23

This is the only professional setup in Gauteng. Good service and wash.

Nh
Review №24

Always get excellent service and wash .Team and Management 👌👌👌👊

Au
Review №25

Great service!

Ng
Review №26

Awesome serviceExcellent staff

Ke
Review №27

Great service and the best car wash that your car will ever have. You will know that extra special care has been taken. Quick and efficient with all the bells and whistles, at an affordable price.

Ph
Review №28

Super super cool

Za
Review №29

Best car wash

Uv
Review №30

Amazing service providers

Ma
Review №31

I took my car to Autowash for a valet. The car had just been sold and I wanted it clean before delivering it to the new owner. When driving the car home, I noticed that they had created a long, deep scratch on the dashboard. I took it back and pointed this out to the staff that were on duty. I was told they would speak to management and contact me back the next day. That was last week. Its no surprise, given that the staff showed almost no interest in resolving the problem. Beware and be warned.

Al
Review №32

Very modern machinery used but result of car wash can still be improved. Better than some but not the greatest.

Ro
Review №33

Good and friendly service!

Ch
Review №34

Very good

Tr
Review №35

Very proper car wash with a sit area to wait with coffee machine. Always cleans cars extra good.

Sh
Review №36

Extremely unhappy with auto wash greenstone 140 rand and a hour and 30mins of waiting and the car is still not clean to my satisfaction. Car wasnt wiped down properly after being washed, seats werent well cleaned as there was still dust, car wasnt vacuumed well, they wiped my rims with Tyre shine😕The worse of all the owner even had the cheek to tell me that I clearly dont work at a panel beaters if my car has so many scratches? What must I put my needs in front of my customers and spend the company money every time I have a scratch?The owner was extremely rude and I will definitely not be spending my money there if this is how I get my car back and insulted.I wouldnt recommend this car wash to anyone.

Me
Review №37

Great service 👏

Am
Review №38

I was extremely happy with the quick and fast service on my car wash. However upon returning home, I found couple of spots on my car that was left uncleaned. Then I realized that they were not giving attention to detail while working on a car, and were rushing it to get done!

Ch
Review №39

Started out good, however, I paid for a Super Wash which includes a tire shine, but when I got home I saw they never shined my tires.

Pi
Review №40

This is a busy car wash but understandable as the cleaning of the car is awesome. Best car wash out of all the car washes Ive been. Very busy but still only took an hour. This will be my preferred car wash from now on.

Al
Review №41

Great service and attention to detail

BO
Review №42

Best car wash in greenstone.

Ni
Review №43

Great service. The staff are friendly and they work very fast. There is a decent waiting area

Ge
Review №44

A little expensive but the service is worth it. Car washers are friendly and helpful. Cars and cleaned with attention to detail

Ve
Review №45

This car wash comes highly recommended and offers valet services, which I needed. When I got there, the manager managed to sell me a full wash and an interior polish (because I had leather seats), in addition to the interior sanitizing, which was why I brought my car there.Imagine my surprise when I went back to pick up my car, only to be told, that they did not have the sanitizer - the main reason that Id brought my car in! Why was I not informed in the first place that they did not have the sanitizer. I could have taken my car elsewhere.I swallowed my anger (it was the festive season after all) and consoled myself with the fact the car was washed and polished inside.Surprise! The car was vacuumed, but hadnt been polished! And to top it off, there was STILL dog hair on my seats! At that point, I left. I had had enough!So, my question is, why offer a service if you cannot deliver? I paid double what I usually pay for a car wash, with inferior quality. At this point Im asking myself whether I should have lost my temper after recieving such bad service?As other reviews have recommended, I would avoid the Autowash Car Wash in Greenstone, unless you want non-existent services and poor quality work.

Br
Review №46

Excellent wash, thanks guys🤘🏻

Sh
Review №47

A very busy, very efficient car wash, be prepared to wait upwards of 45 min to finish, however they do good detailed cleaning and the wait is worth it

Ki
Review №48

Best place to wash cars in the area... always professional

to
Review №49

Service was elegant

Bl
Review №50

Super helpful and efficient. Loved the service

Ja
Review №51

I honestly don’t l know what the people below are on about this car wash is one of the best in the business, and I’ve tried a lot of car washes as I’m very meticulous about my car.Not only do they offer a premium product in terms of soap and polish which are imported from overseas, their service has always been friendly , the owner/manager even Comes to inspect the cars that have been done to make sure his guys have done a proper job... no other car wash does this.They have a rewards system where every 4th car wash is free with a polish included.They are open sometimes till after 6pm to accommodate those people coming after work which is amazing for me as I don’t get time on a weekend.Their equipment is of such high standard I have never seen a car wash that has their own fixed vacuum, Tyre polish carpet cleaner machine at every drying bay.Their prices are even reasonable for such a high quality car wash, it’s only R100 for the entire car and tyre shine.They have a sign in the waiting area that stipulates Do Not Tip as the guys have been instructed not to ask, and I have never been asked in the 7 months I’ve been coming here. So I don’t know what the previous lady is on about. If you want to tip the guys, you Can do so when you pay for your wash and it gets distributed among the staff evenly. This is also the first car wash I’ve seen do this.They have a great waiting area with a coffee machine as well as TV to watch and a heater for winter months.I love coming here it’s one of the most professional car washes I’ve been to.And I’ve tried their mini Valet treatment and I was quite happy, my 2012 Volvo never looked cleaner!Keep it up Super Wash!

Wi
Review №52

Turns out they are not very consistent. Car still very dirty inside. Waited a very long time. More than 2 hours for a basic wash. No quality checks done.

si
Review №53

I dont take my car anywhere else. Service is great and staff are super friendly

Ri
Review №54

Good service

Ch
Review №55

Best car wash!

Ma
Review №56

Good Tyre polish and the shine stays much longer

Ro
Review №57

Reliable fast service

Za
Review №58

Super service

Pi
Review №59

Autowash Edenvale. A disappointing and frustrating experience.I ordered a full valet, wax treatment and buff polish to remove scuff marks on a 2018 model car but I did not get what I asked for and paid for.Not a good job at all, no real effort made, I may as well have done it myself and saved R1600.Unfortunately I paid in good faith before seeing the car and when I tried to take up the problem with the owner to get the problem resolved I did not get anywhere. I guess I loose.Service and customer satisfaction can definitely be improved.The franchise complaints line is also non existent and emails bounce so there is no recourse. Beware of this supplier / franchise group.If you want a meticulous and satisfactory polish and valet job on your pride and joy I would not recommend Autowash.

Ky
Review №60

Great car wash. They really do a good job.

Sh
Review №61

Headlight polished 👌

Ki
Review №62

Great Service by Danie and the team!

Sk
Review №63

Immaculate

Bi
Review №64

Just received the crappiest service here after I was told by the manager (African Lady) that I have a mark and should pay R350 extra to remove it. After I said no she was rude enough to say I will do it for R200 then. After I said no again she just said sorry you cant afford it.Myself and husband go there almost weekly. Always the same story every thing is extra and cleaners always asking for tips after you have just paid R180 for a carwash and leather treatment. This place is a cheek and complete rip off. They wont see us again.

Le
Review №65

Excellent service and exceptional people, thank you

Mz
Review №66

Very thorough washing! Awesome service

Hy
Review №67

Premium job, premium products....Excellent service every time.

Pe
Review №68

They do believe in perfection with great attitude

Ma
Review №69

Their engine wash is properly done. Thanks

An
Review №70

Always happy to see their customers

Ge
Review №71

Took 3 hours to wash a Renault Sondero and not the cleanest wash

Mo
Review №72

Not impressed with the service. Dropped of my car @ 09H00, went to collect it at 15H00 and it was not cleaned properly. Had to wait for another 1hr to get it re cleaned. Service doesnt match the price.

Sk
Review №73

Neat and quicker

I
Review №74

Excellent service, excellent price! Only find here for car wash

Si
Review №75

Always good

NG
Review №76

Very exciting

al
Review №77

A great place for your car

Do
Review №78

Just wish they would use clean cloths to wipe the windscreen on the inside

Je
Review №79

Super shiny afterwards

Sa
Review №80

Go for the wash and wax, that wax withstands dirt like nobody’s business

De
Review №81

Best carwash in town

Ku
Review №82

Good Carwash, Good products

Cl
Review №83

Great service and professionalism

Xi
Review №84

Quick and detailed service

Ma
Review №85

Excellent car wash

Mo
Review №86

Best ever

Au
Review №87

Great wash always

S
Review №88

Gets too packed up

Mi
Review №89

Loved it

St
Review №90

Great experience

Co
Review №91

Do your car a favour and wash here

pa
Review №92

Excellent

An
Review №93

Great service

Ko
Review №94

Great service

ri
Review №95

Service is excellent

As
Review №96

5star service

AB
Review №97

More than expected.

Se
Review №98

Wash your car

Si
Review №99

They are professional

Ud
Review №100

Nice

Information
44 Photos
100 Comments
4.3 Rating
  • Address:Shop Greenstone Crescent Mall, Greenstone Pl, Modderfontein, Edenvale, 1644, South Africa
  • Site:http://autowash.co.za/services/edenvale/
  • Phone:+27 82 886 7978
Categories
  • Car wash
Working hours
  • Monday:7AM–6PM
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:7AM–6PM
  • Sunday:7AM–6PM
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