Pravesh is an excellent personal to deal with very helpful, find alternatives parts to assist when they dont have what we require
I have an 1800cc Golf motor in my old Combi, they had the parts I needed at a good price, the staff were quick, courteous and knew what I needed
No answer on the phone lines, 15 min holding and nothing. I worked in internal sales for a global electronics company and never spoke to a client for 15 min continuously. Will have to go to a competitor.
The great place to shop for car parts.
Location is easy to find as they situated on a main street in Edenvale. There is ample parking and the store is clean and well run. The staff seemed friendly and the service was fast . They offered a better price compared to one of the other Goldwagen stores. I advise call a few branches for quotes as they differ in price and service. The company also offers a return/exchange policy which I find important.
The salesman that helped was excellent . I asked for a part and he actually saved me money by giving me the actual part that was needed and not the one I wanted to replace. Keep up the good work guys.
Service excellent counter sales walk in when you get there but getting through to all 4 telephone lines is a nightmare, a person can hold on and on, no one bothers answering and I travel from Parktown just to support you for years. You should seriously upgrade your lines or get reception or a call log screen to see how long clients is waiting
Do you guys know how to answer a phone?23 minutes on hold just to have the line droppedStep 1Phone ringsStep 2Green buttonStep 3Good day welcome to Goldwagen Edenvale how cam I helpStep 4Yes certainly I can help let me look on the system for stock and priceDone, not that hard gents. Worst GW with regards to answering a phone
Fantastic service, nice to have a chain of stores that are consistent with good prices and overall good service
Was in to purchase some engine oil for my X5. Got great service and advice from one of the saleman. Will definitely be back to shop for what ever I need in the future.... keep up the great service guys....
The best Goldwagen in town by far. I pass others to go to this branch. The guys know me and are very helpfull all the time
The service was good. The sales people just need to engage customers in a more friendly attitude.
What a wonderful service at this store....you just give them car details like engine numbers....straight to the right part (s)...Keep it up a good job guys..
They dont answer the phone 15 minutes holding nobody answers the phone this is not the first time Im experiencing this with this branch these guys just dont care pathetic service
Excellent service. They went the xtra mile to assist me by removing and fitting new boot hydrolic shocks..
Great place to get spares for your car and theyre always willing to help out
Phones ring and ring and ring and ring-and when it gets picked up-they just put it bdown again-this has happened NUMEROUS times-i think management should invest and get internal sales to help the counter sales-its kinda logic. your sales people cant cope with your amount of business and telephones AND counter sales-come rite pls its VERY anoying
I have been on the phone for 15mins noone picks up, thanks for wasting my airtime.
Place to get car parts at reasonable prices..
RECEIVED PROMPT ATTENTION FROM SALESMAN LOUIS
Great for after market spares , organised and efficient.Staff is also knowledgeable
The service here is too good. People who are willing to assist. Well done guys
There is also need for sales people to know we have work to deliver out there please try increase speed
Well priced, availability is good and service is fast. Well done Goldwagen team 👏
Very helpful, went to great lengths to sort out my problem.
The service is great and I got the part I wanted to buy .
Excellent service . Quality parts at good prices. Thks Dikesh and team.
The service here is impeccable and very professional...Keegan is my favourite sales advisor and deserves to be part of management and still be the face of key sales team if He is not yet ....Edenvale executive management and owners take note ...Keegan is the best asset you can ever wish for
They never dissapoint, always there ready to surve you, good customer service, good prices and I never had issues with their parts. I wish they could just extend their operational hours especially on Saturdays. But good motor parts shop.
Service was slow, and gave me the wrong part.
Store has most items. Sometimes they may not have stock but can be obtained the next day. Dont usually call you back but it does get busy. Difficult to hear sales person as counters are close. Lots of parking.
Service was fast and good
A lot better than the old premises. Quick service.
Very helpful and knowledgeable
VW parts. The guys know their vehicles & the parts that go with them. Helpful, friendly & fast service.
Good prices and service
Its realible place to get parts for you car service very good
Great service, friendly staff and very knowledgeable.
Very convenient and plenty parking. Very helpful and forever happy staff. Go and enjoy yourself
Superb service, always get the spares you need and great prices. A must try.
Always a pleasure to buy my parts from Eddie and Dekesh, great service all the time..
First time visited and buyed some spares. Very happy. Looking forward to c them again
The guyz know their stuff always supply correct parts
Very good service
Very friendly service
Very good quality of their goods
Great place, they must have old car parts as well
Pricing was okService was okParking was poor and disorganisedTrying to get out of there was frustrating due to it being situated on a main road and a steady flow of cars caused almost a four minutes delay in departure
Is safe place and is open place
I had good service and i got the parts i was looking for.
Service is great. Keep up the good work guys
Quick service from the sales team
Great friendly service and advice
Clean shop, cool staff
Perfect and good service 👌
Service was excellent
Loving shop!!! Tellers are good
Their service is superb, they dont waste tiewhen theyre assisting
Always helpful lads!
Great value car spares..
Customer service up-to standard and consultants are very friendly........
Excellent customer service
Good service
Welcoming and friendly service
Excellent service
The GPS is not getting people at the right spot
Was looking for petrol cap didnt have so salesman made a plan and helped me he went out of his way,thank you very much
Didnt get everything I wanted
Spacious. Great seervice
Best service always from a wonderful bunch of guys. Very friendly and helpful. They go out of their way to assist. That is service. 👍
Good service
People who know their job,very efficient.
Friendly staff and good service
Good service with knowledgeable staff, well stocked for most of the popular vehicle brands. Fairly priced.
Excellent service
Great service
Go out of their way to get the part you need.
BMW owners know this place well...
Good service
Amazing service
Very busy and not very much organized
The best Goldwagen around
Professional environment and very efficient staff. This Goldwagen gets a thumbs up
Best parts at the reasonable price....my merc parts
Quick service
Ziyaad is on point. Definitely buy here all the time! 5 stars!
Great place to get spares for your VW!
Friendly service and always willing to help find a product
Always bringing my car here for service. Good value for money.
Good
Very helpful staf, quality spars
Great swift service.
Great staff members in assisting customers with auto parts.
Great service
Great and quick service 👍
Good enough for an alternative, original parts are always better. Good for budget buys.
Prices are better than most service and spares
Awesome service and good prices
Great service and you get good reference in case you didnt get what are looking for.