My girlfriend Siviwe bought a new Starlet on the 23/09/2021 its now over two weeks and she hasnt received her licence plates, she is scared to drive the car because everyone can see its a brand new car without the plates and that makes it a target for criminals. Shes been informed that when the temp paper expires on the 13/10/2021 she will have to go and fetch a new temp paper again.. Very poor service from such a well known brand

Wonderfull service with a smile...even put the Toyota logo that was lost on bad Roadside, after purchasing the new one, back where it should be....for free. Wow.

Toyota cars are the best value for money. Fortuner is the top selling SUV for many years for good reasons. Very happy with service from Mr Nico van Wyk, when I bought my 🚗 and later. Their staff is courteous, the showroom is well laid out and waiting area has a coffee shop! Will always refer friends to Buffalo Toyota. Keep up the good work ladies and gentlemen.

Staff are efficient and friendly. Service is 5 star.

INGACOFFEE is inside Buffalo Toyota with the Best Coffee in the City Guaranteed👌

They have some nice cars to choose from

They were a little busy but there was always someone walking around asking if they can help and felt the service was really good.

Staff very dozzyWe went to pay for what we ordered. I was instructed to pay when I had paid they could not find it but why did they send me to pay and then only started to look for the parts

The overall experience was just excellent

Buffalo Toyota is a wonderful and clean establishment which cares alot about customer satisfaction, the super friendly and helpful service advising team is there for you with anything and everything toyota related. Sam the service manager is ready to help understand any and all complications you may experience. They are well located and happy to help. Their may be a wait but what do you expect from a workshop which pride themselves on quality workmanship. Definitely worth the surety you get.

Went there to enter the competition to win a car but no-one knew where the tickets were.

Reputable dealer very nice range of stock new and used

Excellent service by Ndandani

It was uncharacteristically not busy on my last visit. Either it is the trend at that time of the month or it a negative impact of the Covid- 19 pandemic, on business, in general.

It was a wow, service advisors were friendly and they are cautious about the Covid 19 regulations, cars are being sanitised

Good quality vehicles.

There is never been better. They will always be my first choice.GO TOYOTA

Took cruiser in for a service at 7am and to get faulty lock sorted on left front door. Only to get called at about 4pm to say cruiser is ready but no service done and it was booked in for a 190000km service

Superb service from advisor Nikki

The process is good and quick, regardless of being in these trying times. Amazing staff members, always smiling.💯

We wanted a car and had a deal approved by the 06th of May and they said we can only receive it end of May when their stock arrives

Everyone is friendly and they treat you like family.The service for a car though takes a very long time but it is bearable.

Service and availability of original parts always on point. No complaints

My big problem is the poor service with parts department when you need help over the phone and I thought calling and finding out if the part is available or not is the best way. They hardly pick up their desk phones, you would think its busy and hectic there. When you finally get there, quiet and peaceful. You order the part, they give the time frame for your order but you wait for ever. I am still waiting for a part that I ordered on the 12/10/2020 and was promised that it will be there on Wednesday the 14/10/2020 and I personally called on Wednesday and I was told that the truck was offloading. Ive been waiting ever since and there is absolutely no updates or communication. Its really disappointing

Nikki was my car service advisor and she provided a great service.Overall service at Toyota was spot on

My friends were looking for car parts and they managed to get everything they wanted with the help of one of Toyotas employees.

They emwere top of their game on service and repairing cars

Service was excellent and very helpful staff.

Service was excellent thank

Love taking my vehicle here for a service.

Very helpfull friendly staff great experience as expected from Toyota

Offer lots of services

Good service and customer care

I took my car for service. The process was very efficient.

I was always happy with Buffalo Toyota. I bought a new car and a used car from them. When I bought the used car, however, I didnt get the Book of Life or Users Manual. When I requested it, I was told I would have to pay for it. When I took it in for a service, and requested they check the fuses as I was having trouble starting it, they said that I had to bring it in on a separate day and pay a fee. I cant afford to take off work for something that could easily have been done when I took the car in for the service.

Didnt see sanitizer canister by the door but good service

I went for service, it was quick and every station is having a good mannered person with a welcoming smile. Well done guys

Good place to buy your bakkies

Further to a very disappointing experience on Friday I was contacted by the Dealer Principal Nelius Cloete and have to say took the time out to rectify the issue. Due to this he instilled the confidence that I am sure Toyota stands for and we concluded a deal on a vehicle.

Perfect service

Bad technical service department to represent a brand like Toyota. Because of wrong diagnosis i had to pay in excess of 43K to change parts that are functioning properly and leave the actual problem unresolved. As a result the vehicle broke down the next day. Untilyyou employ skilled technicians you better stick to doing minor services and leave major services to companies and individuals who knows the job.

Very expensive

Irrespective of the lockdown limitations, the firm rendered excellent service.

Friendly staff and excellent service

The staff is very friendly, good service.

Friendly staff and quick service

Amazing staff and best vehicles on the road!

So happy to work with Toyota

Friendly sales people from reception to sales. Bought a new Toyota Etios Sprint. Mr Mathews the salesman treated me well from the very start to end of sales process. Ive been dealing with Buffalo Toyota for years. Thumbs up Mr Mathews

Though I did receive the service after throwing an attitude, I was not impressed at all with the receptionist and service counter lady. Theres a huge lack of communication, and it was not impressive at all. As a customer I dont have to be sent up and down just to get someone to assist me. The Gentleman from the workshop was patient, helpful. I felt like he is the one who I should have met first, that the 2. Its really a shame.

Friendly professional service.

Great

Great customer care.

They sanitise the cars but some of the workers didnt cover their mouths with the mask

Efficient and great service.

Toyota stays the best

Bad service!! I was informed that my car is ready after a service just to wait over 45min in a dirty customer lounge because the paperwork was not ready, and on top of that told that they dont have the parts I need in stock.

Friendly staff good service and quality and affordable parts

Service received from salesperson at spares was great.Unfortunately the spares dept reception area seems run down,walls are dirty floor is filthy.Not what I expected from a Toyota dealership.Please learn from Toyota Humansdorp

Great service and very helpful

They always service my car very well.

Great, professional service. Staff are always helpful and the knowledge of the sales team is great.

The Service is the best Ive ever experienced in 35 years of driving. Well done.

Offered great service and made sure I left happy

Wonderful

Which ever corner you walk in there is someone to help you

Buffalo Toyota East Londons phone lines are forever down.When I phoned and their lines were down, the lady who answered took down my number and promised that the relevant person would contact me as soon as possible regarding my query. To date I have yet to recieve a phone call back.I was ready to buy a new Rav from Buffalo Toyota in EL but since they didnt return my call, I bought a Rav from Mc Carthy Toyota in Pretoria.

This is not a Toyota dealership, service advisers are not fit to do that job. Better take vehicle to another dealer.

The service was quick and efficient

We got the mini bus that we are looking for. It was just for viewing for now

Service is great and very professional.

The service was quick and friendly.

The service was friendly and the staff was eager to assist.

Great service.

You can rely on them for the best service.

Calls either go unanswered or calls get put down in your ear without speaking to anyone.

Enjoy the open viewing

Good service

Reliable Brand and Geniune parts, All the way

Quick and efficient

Sheldon and his colleague at parts department went above and beyond to bring me a part that I needed for my Cruiser while on holiday at Yellow Sands Caravan Park.Thanks guys!!!

👌

Have always gotten good service

Nosiphe is so professional and courteous, really provides exceptional service.

The friendly advise and assistance with the problem I had with my Fortuna is greatly appreciated. Thanks again Niel

Good car service and nice people

Quote for a new aircon compressor for R18 000 . Got fixed for R 180.00

Good service, took a lil long to get my car out to me but not too long

Excellent service

Brilliant Mrs Notshe gave us the best of Toyota experience ever

Excellent

Their the best

Good, available and cheap

Service quick and efficient. Friendly people

Superb service from Kayleen and team! Thank you

Always great service!

Good.

Excellent service! Well organised.

Was servicing a vehicle

Wide range of vehicles