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Talksure
62 Umhlanga Ridge Blvd, Umhlanga, Durban, 4319, South Africa
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Ke
Review №1

A very great company who looks after their employees making sure they are treated fairly, if having any issues whether personally or work wise they are there to assist. I will strongly recommend Talksure for anyone who is looking for a job

an
Review №2

Talk Sure is very quick to put the debit order through every month, but their service is terrible. I wonder...do they ever assist their clients??? Wish somebody can phone me!!!

De
Review №3

Worst company to deal with. When they wanted my business they called every bloody hour , now I need them, they dont call back, fones are just ringing or I get a stupid: We are on training message. Worst company ever. I would rather take my business somewhere else. The agent was pushy and rude to get my business, even offended my mother. DONT WASTE YOUR MONEY WITH THESE VULTURES!!!!

Da
Review №4

Terrible service. I dont get angry easily but this company really get my buttons pressed. Worst company I have ever dealt with. I rather deal with home affairs. They are way more professional then these lot

Ma
Review №5

Please tell these people to stop calling me. Im not interested in doing your consumer survey. I didnt give you my contact details so for the third time, STOP CALLING ME

Dw
Review №6

This company takes forever to answer their phones. Even when you get through they are rude. They quick and very polite when making a sale. Try calling the company and it is pathetic how long they take to answer your call. What happens when you need to claim from a policy taken with them and they cant answer the phone and make you wait so long. It becomes very frustrating when that happens. I will never take another policy from that company again.

Co
Review №7

Intense sales agent positions. High work rate. Great location at Umhlanga Ridge.

Ad
Review №8

Took out a policy in 2012 then cancelled for a better policy in 2017, yet Talksure SA still every month removes money from my account. Only to later on find it was a policy for my kids.....sorry for giving you so much grief.Maybe to prevent this please put a reference next to the deduction and not only Talksure.

No
Review №9

They never answer their phones, is this company even legit, i need them to stop debiting an account.when we hold no cover wiht them. no one can assist me here

Ja
Review №10

I so regret joining talksure (gap cover) after 5 + years.My first claim earlier in the year was done so unprofessional and lacked customer service. My email correspondence to Nivashnee Singh explained my disappointment and intentions. Nivashnee then goes and cancel my policy without my consent on the 25 August and then to my surprise I get debited for the new month. Did a follow up with her on the 7 September as to why I was debited and the response was as per the policy you need to give 30 days notice. Wow Nivashnee please prove to me that I requested you to cancel my policy. Its it now over two months and then dont what to pay my premium back. I have now joined a new gap cover and the premium is half the rate I was paying with the same or if not more benefits, total rip off for all these years.

Da
Review №11

Do the guys have telephone? How long do u have to wait for someone to pick up the call?

Bu
Review №12

Sold an Affinity policy that had no access time to claim there is an access they are lairs

Re
Review №13

Slow service. They never get back to you, and dont really do the effort to try and sort stuff out.

Th
Review №14

Unsolicited calls with detailed personal information about me.Talksure, go take a walk on a railway line......

Br
Review №15

Rude and incompetent, got a call and started to speak to your call centre agent, he just cuts the call when he cant get his way, very disappointing company to be honest.

Ju
Review №16

I get so many calls from this company despite asking to be removed from their database. The representatives become rude when you politely decline demanding that you justify yourself. At this stage I am instantly irritated when I hear the companys name.

Ta
Review №17

Definitely a great place to work, I have learnt and grown as an individual and an employee. Family orientated and a company that values all employees from all levels. Building a career and always looking at ways to up skill our employees is what is important to us.We foster a sense or growth and have created exceptional working environments. A diverse and prodigious culture is what Talksure is about. Recognition, rewards and amazing benefits is what is up for offer. Definitely a place to be if you want to be in the financial services industry!!

We
Review №18

Bunch of thugs!This company phones me atleast once a week to sell some policy to me. So I decide to take the motor warranty plan, but the day before i took the plan i had serviced my car and since then I haven’t driven 15000km so no need to service yet according to BMW. This cost me 5k but they told me to service it again at an rmi approved vendor I can’t afford to spend 5k again just to prove a point so I provide my service history. So now that I need help with my car. It was problem on problem on problem. Now i have given them every thing they have asked for and they stil only cover 9% of the total cost. Talksure you are happy to take my money every month, but when i need help you are Unwilling to help. This is criminal ways. You see how little you can pay to get by. So i have to go make a **** ton of debt to cover this cost and i could have just saved the money i paid you to pay for this.... I HAVE NEVER CLAIM NOTHING FROM YOU!

Ju
Review №19

Recieve unsolicited calls from this company

ca
Review №20

I have not had any claims as yet, so cannot comment on the service levels. However when contacted by the consultant in the initial quote stage there were no problems. Reference : ELIX03

Ja
Review №21

We are very happy with the service. The only draw back is that we have to pay for two policies instead of one. My husband and I are on different medical aids as per our company rules and I was told by your company we have to have different policies due to us being on separate medical aid. This however ever is extra cost to us as a family. That is the only negative we have and we have concidered canceling due to the extra cost but we are still looking around for other options.... Reference is ELIX 10

Sh
Review №22

I am quite happy with my Talksure Gap cover insurance. Most of my claim has been paid and I am certain the rest will be reviewed shortly and will have successful results. A consultant Mr Jonathan Reddy from Talksure has been tremendously helpful in my very first claim and has guided me with patience and kind considerations. With such help it is so easy to move forwards. A Big Thank You!

El
Review №23

Elix14 talk sure has been exceptional in all my claims Very happy and have told other people about this gap cover

Va
Review №24

Jonathan Reddy.. was very helpful in talking me through the process of making a claim and sent me a link of what is required. Thanks

Lo
Review №25

Disaster. Stay away from 24/7. Rather keep your money for yourself. They dont want to cancel the policy.

Do
Review №26

I have had a great experience with TalkSure and the product they offered me, and their customer service is wonderful.The ElixiHealth product is a great medical insurance that I can recommend to anyone, it covers all my basic needs.Unique reference: ELIX03

Ir
Review №27

Talksure was a lifesaver when I unexpectedly had medical expenses . The friendliness I received was awesome. ELIX01

Ci
Review №28

I was very impressed with their quick turnaround times in paying about R50K shortfalls due to doctors overcharging inside the hspt. This enabled me to settle outstanding accounts with service providers immediately. I have only had my cover for a few months at the time, meaning my claim being far more than my premiums at that stage. I will strongly recomnend the GAP cover for everyone even if you have a medical aid. It is just a pity they dont cover overcharging out of hdpt as well . ELIX 02

Li
Review №29

I have not had a need to make any claims yet, however my initial dealings when signing up for Gap Cover were efficient and professional. Talksure seems like a very service orientated company. Code elix14

Ni
Review №30

Very helpful staff and effiently effective on claims. Thank you. Elix10

An
Review №31

Impressive medical insurance - especially if you cant afford medical aid.

Za
Review №32

Its my work place 😁😁😁

Gl
Review №33

Its awsum place to work at talksuresa no pressure no stress excellent management wat u see is wat u get Ive been around the block Im yet to find a Call Centre with these qualities its second to none I place alliance with talksuresa I know Im going places with dis company my honest opinion no matter what the people say talksure leads the way...

Co
Review №34

I havent yet had to claim, but all the service so far has been quick, helpful and professional. Ref: ELIX03

Pe
Review №35

Very satisfied with friendly & sufficient service, thank you Talksure.

YA
Review №36

Rude, Fraudsters!!!!!!

Pr
Review №37

: Gerhard von Schaeffer helped me with my queries. Thank you

Ca
Review №38

Talksure consultants are extremely rude, especially when you don’t want to take their policies. Some human relations courses should be done.

Co
Review №39

ELIX06 Brillian service received ito claim payments.

ka
Review №40

Talksure is an amazing place to work for ! No doubt the best place to be employed at

Ha
Review №41

Sofar I am satisfied with the service provided.

Da
Review №42

Very happy with services received. Elix14

Na
Review №43

Great service!Ref: ELIX10

Sp
Review №44

My claim was R17000 and they offered to pay only R2000, I regret that I joined talksure, they were so helpless when I needed them the most

No
Review №45

Great environment

El
Review №46

I had no problems in claiming just a bit of hassle to get hold of forms

Lo
Review №47

Bloody rude people.. Bad service

Pa
Review №48

Good .elix 14

We
Review №49

Excellent safety product & superb service!

ja
Review №50

Elix14 I have not claimed yet but received good service from the start.

sh
Review №51

Corporate thieves , stay away

br
Review №52

Elix08 excellent service

Yv
Review №53

Telemarketing company

Ni
Review №54

Good service!

Gl
Review №55

Fast and efficient

Information
11 Photos
55 Comments
3.2 Rating
  • Address:62 Umhlanga Ridge Blvd, Umhlanga, Durban, 4319, South Africa
  • Site:http://talksuresa.co.za/
  • Phone:+27 31 582 8366
Categories
  • Insurance agency
  • Banking and finance
  • Corporate office
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair-accessible entrance:Yes
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